Save the $50 connection fee when you shop Mobility online.¹ Plus get fast, free shipping.

Save big with a Certified Pre-owned device

Shop refurbished smartphones that are tested to look, feel‌ and perform like new. All devices are backed by a 1-year TELUS warranty. Plus, our Certified Pre-Owned devices generate significantly fewer carbon emissions annually compared to new ones.

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A relaxed, green and blue walking chameleon.

Why you’ll love Certified Pre‑owned devices

100% reliable

Tested to our high standards.

Latest devices

At lower prices.

1-year warranty

Backed by TELUS.²

Money back guarantee

Returns within 30 days.³

Certified Pre-owned device conditions

Like-new

These phones were returned within their money-back guarantee period, so they are essentially new (we just can't call them that).
The only difference is the lower price point.

Very Good

These phones are in excellent condition, with only minor bumps and scratches.
They have been thoroughly cleaned and inspected to ensure they are fully functional and ready to use.

Great

With only a few minor scuffs, these phones are in near-mint condition.
They passed our inspections with flying colours and offer exceptional value for the price.

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Explore refurbished devices from Apple, Samsung and more. Online only. Quantities limited.

Certified Pre-owned smartphones

Assorted Certified Pre-Owned devices available from TELUS

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Certified Pre-Owned Android phones

Front and back view of Samsung Galaxy S22 Ultra in burgundy.

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Certified Pre-Owned Apple phones

Front and back view of iPhone 14 Pro Max in deep purple.

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Your questions answered

What’s a Certified Pre‑owned device?

What is the Certification process?

Physical cleaning and disinfecting: We carefully clean the entire surface of the device, camera lenses, and buttons.
Physical quality inspection: We ensure the refurbished device is free of major cosmetic defects.
Functional test: We make sure everything works as it is supposed to. We thoroughly test the device, including the camera, display, all buttons, audio and vibration components and the battery. During our refurbishment process, some components may be replaced using third party parts. These parts go through a 34 point inspection by a trained, professional technician and are covered by our warranty.
Network quality test: We test with a SIM card to ensure the device has full connectivity and can send and receive voice, text and data over a mobile network, and connect to Wi-Fi.
Full system and software restoration: We erase all previous data and perform a full factory reset, so your device is restored to its original state. We will also load the latest version of software available.
Re-packaging: Devices are packaged into a TELUS Certified Pre-owned box along with an original manufacturer charger and cable.

What if I'm not satisfied with the device I receive?

Is there a warranty on Certified Pre-owned devices?

Is anything else included with the device?

Why isn’t the Certified Pre-owned device I want listed in the catalogue?

Shop phones or bring your own device and save $10 monthly for one year on an Unlimited 5G+ plan.⁴

View terms and conditions

The $50 savings is a waiving of our $50 connection fee. Offer applicable online only on Mobility orders for smartphones and Bring Your Own Device plans. Offer applicable to Mobility consumer accounts only. Offer not applicable to Business, Corporate or EPP account types.
TELUS will cover the costs of any manufacturer defects (no physical/liquid damage) for 1 year, starting from the date of purchase. For more information on conditions, and instructions to submit a warranty claim
click here
.
If you are not satisfied, you can return your purchase for an exchange or refund, with the original sales receipt, within 30 days of purchase according to the conditions
outlined here
.
Current as of October 21, 2023. Credit only available for new activations with Bring Your Own Phone, or on new activations on a 2-year TELUS Easy Payment Agreement, when paired with an in-market $80+ plan. Savings applied as a $10 monthly bill credit over the next 24 months. Offer cannot be combined with other code-based offers. Offer is available for a limited time and subject to change without notice. Consumer accounts only.