High speed - installation (Windows NT)

Use the following steps to set up and configure Windows NT Workstation to access the Internet using TELUS High Speed.

Before you begin

You will require the following items to complete this installation:

• Your username and password, which you selected or received when you ordered TELUS High Speed.
• Your TELUS High Speed Internet Kit. Ensure it has been installed according to the instructions in the box.

Step 1: Run the Install Wizard CD

Insert the Install Wizard CD that came with your High Speed Internet Kit and follow the prompts to automatically install and configure TELUS High Speed on your computer.

If you don't have the CD, proceed to Step 2.

Step 2: Set up your Network Preferences

1. Click Start.
2. Choose Settings.
3. Click Control Panel.
4. Double-click Network.
5. Click the Protocols tab.
6. Click the TCP/IP Protocol so that it's highlighted.
7. Click the Properties button, as shown in Figure 1.

   

   Figure 1 - Network Protocols

8. Click the IP Address tab, ensure the Adapter drop down list is set to your ethernet card and that Obtain an IP address from a DHCP server is selected, as displayed in Figure 2.

   

   Figure 2 - IP Address

9. Click on the DNS tab and ensure that Host Name has your username-1 and Domain has telus.net.

   

   Figure 3 - DNS

10. Click on the WINS Address tab and make sure everything is left blank as shown in Figure 4.

    

    Figure 4 - WINS Address

11. Click on the Routing tab and make sure that there is no check mark in Enable IP Forwarding, as displayed in Figure 5.

    

    Figure 5 - Routing

12. Click OK twice and close the Control Panel window. If a dialog box appears requesting that you restart the computer, select Yes.

Step 3: Connect microfilters

• If you are not using the TELUS High Speed Internet Kit, continue to Step 3.
• If you are using a TELUS High Speed Internet Kit, you will need to connect microfilters to the telephone devices in your home in order for your high speed to function properly. Learn how to connect your microfilters.

Step 4: Register your MAC address

• NOTE: If you are using an older Cisco or Netspeed modem please skip this step.
• After connecting to TELUS High Speed for the first time, you will need to register your computer with OCA in order to access our network. Learn how to register your computer with OCA.
• Once you have registered your MAC address, release and renew your IP address to activate your Internet connection. Learn how to release and renew your IP address.

You are now configured to use your high speed modem to connect to the Internet using Windows NT.

Try using PC HealthCheck to automatically repair your high speed and home networking problems.