How to Use Voice Mail

1. Pound key (#): Complete an entry or skip instructions
2. Star key (*): Return to a previous menu or exit

1. Personal greeting: This is a greeting that you may record using your own voice. Your greeting may be up to 60 seconds in length.
2. Standard system greeting: If you don't want to record your own greeting, you can use the standard system greeting which will tell callers you are unavailable.

• Voice Mail Access Number: To access you mailbox dial *98. When away from home, call your Voice Mail access number to reach your mailbox remotely.
• Mailbox number: This is your 10-digit phone number (your area code followed by your phone number).
• Temporary password: This is your 10-digit phone number (your area code followed by your phone number).
• Permanent password: 4 to 15 digits that you choose. It should not be your phone number and cannot start with "0".

1. Dial *98
2. Listen to the voice instructions. Enter your temporary password (see above).

1. Dial your access number (see above).
2. Listen to the voice instructions. Press # and your mailbox number. You will then be asked to enter your temporary password (see above).

1. Follow the recorded instructions for creating your permanent password using guidelines above (see Numbers and Passwords, above).
2. Record your name, then press #.
3. Press 2 to record your greeting(s), then press #. This greeting is what callers will hear before they leave a message for you.
4. Your mailbox is now ready to use.
5. Press * to exit. Whenever you exit your mailbox, you should press * until the system says "Goodbye."

• You lift the phone handset and hear a series of short dial tones. You may still place an outgoing call when you hear these short dial tones.
• Your message waiting light comes on, if you have one on your phone.

Listen to messages at home:
Dial *98 and enter your password.

Listen to messages away from home:

1. Dial your access number.
2. Press #, then enter your mailbox number and your password.

OR

1. Dial your own phone number.
2. When you hear your Voice Mail greeting, press the Star key, then enter your password.

Toll Saver
See if you have messages before you incur long distance charges. To activate Toll Saver before you leave home:

1. Dial *97.
2. Wait for 2 tones. Toll Saver is activated.

1. Dial *97.
2. Wait for 2 tones repeated three times. Toll Saver is de-activated.

Once Toll Saver is activated, simply dial your home phone number when you're away. If your Voice Mail greeting activates after two rings, you have new messages.

• Dial *98.

• Dial your access number (see Numbers and Passwords, above)and press #, then enter your mailbox number.

• Dial your home number and press star during your voicemail greeting.

When a call is forwarded to your mailbox, you will hear a brief ring tone. From this time, you have 21 seconds to begin monitoring the call by picking up your phone.

To end monitoring, hang up and the message will continue to be recorded.

If you choose to intercept the call, quickly depress the switch hook or press your "link" or "flash" key (if your phone has one) and begin speaking with the caller.

If you are monitoring a call and you hear your Call Waiting tone, you can connect to the Call Waiting call by using the "link" or "flash" key or quickly depressing the switch hook. This will disconnect you from the caller you were monitoring and that caller will continue to leave a message in your mailbox without interruption.

Once you have intercepted a monitored call and are speaking with that caller, your Call Waiting will work just the same as it does on any other call. When you hear the Call Waiting tone, you can choose to pick up the second caller or allow them to forward into your mailbox.

Only one call at a time is available for monitoring.

Create a group list. Then when you need to send a message to all of those people, you just record the message and enter the group list number. The system will send the message to all destinations in the list.

Note: for purposes of calculating messages charges, each destination counts as 1 message. ***

To create a group list, from the Main Menu press 422 and follow the instructions.

Your message waiting indicators are the interrupted dial tone you hear when you pick up the phone and the message waiting light if you have one on your phone. If you turn this off, you will no longer receive message waiting tone or message waiting light notification when you have a new message.

From the Main Menu press 411.

NOTE: This does not control Pager or Outcall Notification on or off. Refer to the instructions below to Manage Pager and Outcall Notifications.

To set up or change your Pager or Outcall Notification number and Schedule, from the Main Menu press 41 and listen carefully to the prompts as there are several options.

From this point you can:

• Press 3 to Turn Pager notification on or off
• Press 4 to enter your Pager number and preferences
• Press 5 to manage your Pager schedule
• Press 7 to turn Outcall notification on or off
• Press 8 to enter your Outcall number and preferences
• Press 9 to manage your Outcall schedule