Dial-up and roaming access numbers

Dial-up access involves using any of TELUS' local access numbers available in B.C., Alberta, Ontario or Quebec to access the Internet.

Your dial-up usage is deducted from the monthly hours included in your Internet plan. Charges ($1.50/hr) will occur if you exceed the allotted amount of hours.

Roaming is when you log onto the Internet from outside the TELUS network, using a TELUS Internet roaming partner. You are considered to be roaming when you access the Internet from areas outside B.C., Alberta, Ontario or Quebec.

You will be charged a per-hour rate when roaming. The hours you use while roaming are not deducted from the dial-up access hours included in your plan. Note: Some TELUS Internet plans have roaming access hours included. These are not charged an hourly rate until the monthly limit has been exceeded.

Dial-up access and roaming numbers

Roaming charges will appear on your TELUS bill as either Canada/1-800 Roaming or International Roaming. Canada/1-800 Roaming charges are incurred when roaming in Canada or by using the North American 1-800 number.