System requirements
Supported Operating Systems
- Windows 7 (Ultimate, Professional, and Home Premium) 32-bit and 64-bit
- Windows Vista (Ultimate, Business, Home Premium, and Home Basic) 32-bit and 64-bit with Service Pack 1 (SP1) or higher
- Windows XP (Professional, Home, Tablet, and Media editions) 32-bit with Service Pack 2 (SP2) or higher
Note:
64-bit versions of Windows XP are not supported.
Disk Space: 900 MB
Monitor: High-color display with a resolution of 800x600 pixels or higher
Hardware
Must meet minimum Windows operating system requirements as per Microsoft recommendations:
- Windows Vista
- Windows 7
- Windows XP
- 350 MHz or faster processor (800 MHz recommended)
- 256 MB RAM (512 MB recommended)
Internet Connection
An Internet connection is required to activate TELUS Internet Security Suite and to obtain updates. Broadband connection recommended.
Web Browsers
- Microsoft Internet Explorer 6.0, 7.0, 8.0 or later
- Mozilla Firefox 2.0, 3.0, 3.5 or later (Web Reputation service not supported for 4.0 or later)
- Google Chrome 3.0 or later (Web Reputation service not supported for Chrome or Safari)
Note:
- TELUS security services support for PC only.
- The Web Reputation service does not support 64-bit versions of Internet Explorer and Mozilla Firefox.
- The Web Reputation service does not support Internet Explorer 6.
- The Web Reputation support for Mozilla Firefox (version 4 or higher) is available through a hotfix. Please contact us at 310-4NET to obtain the hotfix.
- The Web Reputation service does not support Google Chrome or Apple Safari.
- The Parental controls and web Threat Protection services support all major web browsers including Internet Explorer, Mozilla Firefox, Google Chrome and Apple Safari.