It’s faster with the My TELUS app

View and pay bills, manage services and access customer support at your fingertips.

A woman using the My TELUS app on her phone to manage her account.

View and pay bills

Customize your bill notifications or set up easy, pre-authorized payments.

Make account changes

Upgrade your phone, change your plan and services or update your contact information.

Check service status

Check service status for mobility, internet, home phone and Optik TV services.

Quick customer support

Need a hand with something or have a question? Save time with the My TELUS app. Our virtual assistant will help you self-serve, message a TELUS support expert or schedule a callback.

A TELUS customer quickly accesses customer support from his phone.

A collage of My TELUS app screens showcasing the ease and convenience of the app.

More reasons to love the app

Fast and secure login

Stay logged in and set up Face ID or your fingerprint to securely access your account.

Easy data management

Add a data top-up or Fast Pass whenever you need a little extra.

Personalized offers

Access exclusive in-app deals and offers, personalized just for you.

Stay connected when traveling

Easily enable Easy Roam right from your phone to avoid unexpected charges when traveling.

Get started with My TELUS

Go to My TELUS web

Manage your services on the My TELUS web experience.

Log in now

Sign up for My TELUS

Register to manage your services on web and app.

Create an account

Download the app

Enjoy the convenience of easily accessing your account from your phone.