How you deliver service determines how loyal your customers will be. A good experience – they’ll continue the relationship. A bad one – they’ll move on to a competitor. TELUS can help you manage your customer relationships and interactions. Our Contact Centre solutions help you integrate self-service, e-mail and chat into your call centre environment. We also offer managed options at fixed costs so that you can choose the best technology and access experts to maintain and manage it.
Gain access to a wide array of contact centre tools typically available only to larger companies. Our hosted, on demand multi-channel contact centre service lets you provide better service to more customers without increasing costs.
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