Industry solutions
Instant Connect Service
This TELUS Solutions is a
Unified Communications building block
Is it right for my business?
- standard
- advanced
Get Answers and Input Right Away
Think about what it would be like if you could communicate with colleagues in an instant. No waiting for email responses, no interruptions in productivity. TELUS Instant Connect lets you integrate instant messaging, presence, file sharing and web conferencing with Microsoft Office Communicator Server® and Office Live Meeting® into your daily routine so you can be more productive and collaborative.
- Collaborate, share information and conduct virtual meetings right from your desktop or laptop for a monthly fee
- Get instant answers and input to projects as you work on them
Key Features
It doesn’t matter whether users are in the office or are on the road. With TELUS Instant Connect, you can find people and communicate with them instantly. And the best part? There is no installation or maintenance required. TELUS invests in the equipment and people so you can focus on improving information sharing and productivity.
- Reduce email volume by using real time communication
- Fully integrated with your Microsoft Outlook®
- Manage users online with easy to use administrative tool
| Features: | Basic | Enhanced |
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| Desktop Client |
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| Web Access |
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| Instant Messaging | ||
| Instant Messaging with Presence* information |
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| Mobile Messaging for Blackberry & Windows Smartphones |
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| Audio and video calling (pc to pc) |
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| File Transfer |
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| Web Conferencing | ||
| Click to Microsoft Live Meeting from MS Outlook and Office |
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| Desktop Sharing |
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| Meeting Recording |
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| Multipoint Video Conferencing |
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| Meeting Attendee Capacity | up to 250 participants |
*Requires a TELUS Business Email subscription
Choose the plan that's right for your business, or mix and match to best suit the needs of your workforce.
Basic plan -- $1.95 per month
Instant messaging, audio and video calling, presence with Microsoft Office Communicator, so you can be more productive and collaborative.
Enhanced Plan with web- conferencing – $7.95 per month
Instant messaging, audio and video calling, presence, file sharing web conferencing with Microsoft Office Communicator and Live Meeting.
Learn more about the different Instant Connect plans .
Additional Options (extra fees apply):
Business Email Service
Workspace Service
To run this service effectively, you need:
- High speed Internet connection
- Wireless data plan for mobile instant messaging over Blackberry or Windows Mobile 6.0 (or higher)
- Windows XP Professional with Service Pack 2 or a later version of Windows
- Microsoft Office Communicator 2007 R2 client for desktop contact management, presence, file sharing and instant messaging
- Microsoft Office Outlook 2003 or higher for contact integration with Office Communicator 2007 R2 client
- Microsoft Office Outlook 2003 or higher for presence awareness integration within Office applications
- Microsoft Office Live Meeting 2007 client to quickly join meetings, schedule meetings, present meetings, record meetings, and share presentations, as well as other information. (applies to Enhanced subscriptions only)
- TELUS Business Email subscription (Exchange managed by TELUS) for schedule “free/busy” or "out of office" integration
- Microsoft Office Communicator Mobile 2007 R2 for Windows Mobile or Blackberry IM
- A PC camera, microphone and speakers for PC to PC voice and video conferencing
- A registered domain name may be required to access the service
Mac:
- OS X version 10.4.9 (Tiger) or a later version of Mac OS
- Microsoft Messenger for Mac 7.0.2 for contact management, presence, file sharing, instant messaging and multi-party audio and video conferencing.
For information or to order
Call 1-800-995-1800
Request a call back
Help & Support
FAQs
Please visit our Customer Support site.
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Download a brochure
TELUS Instant Connect Service
(171 KB PDF)