High speed - installation (Windows 2000)

Use the following steps to set up and configure Windows 2000 to access the Internet using TELUS High Speed.

Before you begin

You will require the following items to complete this installation:

  • Your username and password, which you selected or received when you ordered TELUS High Speed.
  • Your TELUS High Speed Internet Kit. Ensure it has been installed according to the instructions in the box.

Step 1: Run the Install Wizard CD

Insert the Install Wizard CD that came with your High Speed Internet Kit and follow the prompts to automatically install and configure TELUS High Speed on your computer.

If you don't have the CD, proceed to Step 2.

Step 2: Set up your Network Preferences

  1. Click Start.
  2. Choose Settings.
  3. Click Control Panel.
  4. Double-click Network and Dial Up Connections.
  5. Click once with the right mouse button on the Local Area Connection, choose Properties from the drop down menu that appears.
  6. Click on Internet Protocol (TCP/IP) so that it becomes highlighted.
  7. Click the Properties button.

    Figure 1 - Network Protocols

  8. Verify that the General tab is configured to Obtain an IP address automatically and Obtain DNS server address automatically.

    Figure 2 - IP Address

  9. Click OK twice and close the Network and Dial-up Connections window. If a dialog box appears requesting that you restart the computer, select Yes.

Step 3: Connect microfilters

  • If you are not using the TELUS High Speed Internet Kit, continue to Step 3.
  • If you are using a TELUS High Speed Internet Kit, you will need to connect microfilters to the telephone devices in your home in order for your high speed to function properly. Learn how to connect your microfilters.

Step 4: Register your MAC address

  • NOTE: If you are using an older Cisco or Netspeed modem please skip this step.
  • After connecting to TELUS High Speed for the first time, you will need to register your computer with OCA in order to access our network. Learn how to register your computer with OCA.
  • Once you have registered your MAC address, release and renew your IP address to activate your Internet connection. Learn how to release and renew your IP address.

You are now configured to use your high speed modem to connect to the Internet using Windows 2000.

Try using PC HealthCheck to automatically repair your high speed and home networking problems.

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