HomeSitter® help
Installation
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Troubleshooting
- I am having trouble getting my wireless router set up. What can I do?
- When I try to set up a camera, I get prompted to download a file. What is this for?
- I've set up my camera and the first time I view video, I get prompted to download a file. What is this for?
- I tried adding a camera and was unsuccessful. What should I do?
- The video looks out of focus. What should I do?
- I can see video but I cannot hear anything. Should I hear sound too?
- I'm using the WVC54G Wireless-G internet video camera, but I do not hear any audio. Why?
- The sound quality on my WVC54G Wireless-G internet video camera is not clear. I'm hearing echoes or short pauses in audio.
- I'm using the multi-camera option and notice that the video slows down slightly compared to when I am only viewing one camera? Should this happen?
- How come the video stops playing after a period of time?
- I find that I am receiving a lot of notices of motion occurring but I know that no one is at the location where my cameras are located. Is there something wrong?
- I have set up everything properly but I am still not getting messages and nothing is being recorded. What could be wrong?
- What is the option to enable or disable my RMI?
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