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Site Reliability Engineering

Title: Senior Systems Engineer 
Mode of Employment: Full Time 
Introduction to TAC:
TELUS Agriculture and Consumer Goods (Australia) Pty Ltd is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
The team member will perform the following functions in the role of Senior Systems Engineer:
Primary Responsibilities
<ul><li>Demonstrates thorough understanding of major system components in completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system and Windows infrastructure)</li><li>Configure controls, install or troubleshoot programs within multiple system environments</li><li>Develop scripts for reusable, repeatable configuration management and deployment</li><li>Partner closely with delivery and support staff on software configuration management and build/release processes through CI/CD pipeline to meet customer needs</li><li>Diagnose problems with application programs, common systems, or systematic questioning techniques</li><li>Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation</li><li>Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools</li><li>Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery</li><li>Diagnose system performance problems and apply problem solving skills in multiple operating environments&nbsp;</li><li>All other duties as assigned</li></ul>
Skills Required
<ul><li>Extensive experience in Linux kernel, UNIX kernel, UNIX file system and Windows infrastructure</li><li>Exceptional experience with DevOps engineering, software configuration and build/release management&nbsp; (Jenkins, Puppet, AWS, Docker and Kubernetes)</li><li>Change management, automation and process improvement</li><li>Extensive experience in cloud environments (AWS)&nbsp;</li><li>Experience in scripting for automation of environment creation</li><li>Understanding of system and problem management tools</li><li>Strong problem solving ability</li><li>Strong knowledge of web server (Apache, Squid Proxy, Tomcat etc)</li><li>Strong knowledge of database technology (SQL, MySQL)</li></ul>
Skills Desirable
<ul><li>Knowledge of messaging (JMS, ActiveMQ, SonicMQ)</li><li>Knowledge of XML/XSLT</li><li>Knowledge of build and deployment tools (Ant, Mavin and Gradle)</li><li>Knowledge of ELK (ElasticSearch, Logstash and Kibana)</li></ul>
Experience Required:
<ul><li>You will be educated to a Masters degree level in an IT related discipline</li><li>Proven experience in DevOps Engineering for at least 5-7years</li><li>Certification in AWS Solution Architect</li><li>Certification in Docker &amp; Kubernetes</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Austria

Sydney, AT

Senior Systems Engineer

Technology

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
We live in and work in a rapidly evolving digital world where cyber security is critical. Protecting information and ensuring the reliability of network and services is paramount. Our team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology. 
We are committed to providing excellence in securing our internal and customers’ data and systems, ensuring world-class reliability of security networks and systems, and improving our overall cyber security posture. We manage our cyber risks and provide industry leading cyber governance, assurance and oversight to secure our data. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast-paced environment.
Here’s the impact you will make and what we will accomplish together
Your goal in this position is to proactively protect our organization's information systems and applications by minimizing security risks before they can be exploited. Your primary objective is to reduce the organization's attack surface by identifying, assessing, and driving the remediation of vulnerabilities before they can be weaponized by threat actors. Through comprehensive risk assessment initiatives, continuous monitoring, and supporting our penetration testing program, you aim to strengthen our organization's security posture, ensure business continuity, and minimize the likelihood of security breaches, ultimately serving as the first line of defense in maintaining the organization's cyber resilience from both an offensive and defensive perspective.
Here’s how:
As an experienced security professional with strong collaboration and communication skills, your core focus will be on vulnerability management and supporting our offensive security program. Additional SecOps support may also be required from time to time. You’ll interface with all security teams including security architecture, offensive security, cloud platforms and DevSecOps. You will have a broad understanding and expertise to operate across a number of the noted areas of security:
Security operation - Vulnerability Management:
●	Gather and document service and product information from application and system owners to assist in threat risk analysis.
●	Implement, administer, and support web application and infrastructure vulnerability scanning tools working with vendors as required.
●	Implement and support security solutions to secure web hosting environments.
●	Work directly with application and system owners to perform web application and infrastructure vulnerability scans.
●	Report on vulnerabilities found for system owners and administrators, providing recommendations for mitigation. Work with the support teams to prioritize remediation to align with security SLA.
Offensive Security:
●	Support the organization's Offensive security program by planning, coordinating and facilitating our 3rd party and internal penetration testing activities.
●	Work with defensive teams to improve overall security and incident response capabilities.
●	Review detailed reports on findings and work with engineering teams by providing recommendations for improving security posture.
●	Stay updated on the latest attack techniques, tools, and vulnerabilities to effectively simulate current threats.
Other:
Security Operations - Threat prevention:
●	Manage the policy and playbooks interfacing with managed security prevention services spanning EDR, NDR, and MDR.
●	Manage the policy and implementation for threat prevention tooling spanning at least 3 of the following; endpoint security, network security, identity and access, application security and data security.
●	Manage Security and Awareness systems such as Beauceron
Security monitoring and Incident Response:
●	Work with offensive testing leads and managed security service providers to perform threat hunting activities.
●	Monitor security events within SIEM , driving the investigation, escalation and triage of incidents.
●	Alerting any incident or potential incident (Crowdstrike, Covalence, Obsidian, etc…)
●	Act as a security incident response responder in support of cyber incidents In Partnership with Security Architecture and Offensive Security.
●	Perform detailed examination of alerts to determine if true or false positives
●	Develop and maintain playbooks and SOPs for security events or incidents
●	Assist in the investigative process by gathering information regarding intrusion activities and generate accurate incident reports.
●	Conduct 3rd party software assessments.
What you bring to this role:
A strong knowledge of information security. With the cybersecurity field evolving at a dramatic pace, staying updated with the latest advances is essential. You will have the ability to acquire knowledge of the latest practices and techniques and stay ahead of your adversaries by “thinking like an adversary”. You will also possess strong analytical skills. You will be able to precisely observe IT systems and applications to determine any upcoming risks to tackle them proficiently. The successful candidate will also be a forward thinker. You will possess the creative skills to identify future dangers and discover appropriate solutions to combat any adverse situations that may impact TELUS Agriculture &amp; Consumer Goods. A qualified candidate will also possess the following:
●	An insatiable appetite for new and emerging security technologies
●	Previous working experience as a Security Analyst (offensive and defensive) for minimum 3 years
●	BA in IT specializing in Cybersecurity, IT or Computer Science
●	Advanced knowledge of security controls implementation.
●	Advanced knowledge of vulnerability management including remediation of CVE’s, and executing proactive threat hunting.
●	Advanced writing skills (Technical and non-technical).
●	Practical Cloud security experience with appropriate certification spanning (Azure, AWS, GCP)
●	Experience with Vulnerability Scanning tools such as Nessus, Burp Suite, and Tenable
●	Experience with ASM
●	Knowledge and practical experience any of the following OWASP top 10, OWASP Web application Security Testing Guide (WSTG), OWASP (Mobile) Application Security Verification Standard (MASVS/ASVS), BSIMM, and OpenSAMM
●	Experience working on enterprise Cloud services deployments (SaaS, PaaS, IaaS) and understand security challenges involved in Cloud migration, adoption and operation
●	Knowledge of application security, software development with security concepts and integration into the development pipelines.
●	Experience across SCA, SAST, DAST, and IAST
●	Experience with application security capabilities including Web Application Firewalls, DDoS mitigation, Bot prevention, and associated threat management controls
●	Knowledge of security and industry standards (e.g., ISO, NIST, ITIL, etc)
●	Advanced knowledge of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)
●	Experience with Cloud based security tools (CSPM, CWPP)
●	Solid analytical skills
●	Solid understanding of firewalls, IDS, PKI, and cryptography
●	Basic understanding of CI/CD pipelines
●	Ability to multi-task and manage competing priorities using sound judgment
●	Enjoy team collaboration and information sharing 
●	Superior collaboration skills to easily translate technical jargon into business language
●	Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X
Nice to haves
●	Leading security certifications such as CISSP, CISM, CEH, GCIH/ECIH etc...
●	Experience working on a fast paced security team supporting product/engineering functions, cloud infrastructure, and corporate infrastructure development
●	Hands on Threat modeling, security risk assessment experience is a plus

Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Canada

Ontario

Security Analyst-Vulnerability Management & Offensive Security

Digital Business Systems

<h1>Join our team</h1>
<h1>TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;</h1>
<h1>Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.&nbsp;</h1>
<h1>About our team:</h1>
As part of the Digital Solutions Hosting and Infrastructure team, you will be part of a fully-remote, international team, working in infrastructure positioned across a wide range of platforms including Azure, On-Prem Colocation, GCP,&nbsp; and AWS. As a Senior Systems Engineer, you will help lead fast-paced, value-driven projects that help re-shape and improve all facets of the organization.&nbsp;
<h1>Duties and Responsibilities</h1>
<ul><li>Assist with the continual improvement of TELUS Agriculture’s technical strategy.</li><li>Work on achieving the TELUS Agriculture technical strategy through participating in infrastructure projects.</li><li>Help identify and complete tasks to continually improve the TELUS Agriculture infrastructure platform.</li><li>Support and monitor resources and networks to ensure the smooth running of all systems and continued adoption of best practices.</li><li>Investigate and resolve problems during the IT life cycle, ensuring fast and accurate solutions to meet user needs.</li><li>Provide support and an escalation point for other teams to troubleshoot issues and complete tasks.</li><li>Communicate technical issues and solutions to all parts of the business to ensure that users are informed in an appropriate and timely manner.</li><li>Assist with the management process for internal code releases to production.</li><li>Ensure systems are accurately and effectively documented.</li><li>Ensure all work is securely undertaken so that the company’s systems and data are not compromised.</li><li>Ensure all disaster recovery systems are working correctly and assist with backup maintenance and validation.</li><li>Participate in on-call rotations alongside the rest of the team.</li><li>Understand and assist in the enactment of TELUS Agriculture’s continuity plans.</li><li>Attend seminars to represent the company in the market and to keep up to date with technology, security, compliance and legislative changes that may impact the IT function and business and identify potential solutions.</li><li>Assist with skills development and training of less experienced team members.</li></ul>
<h1>Governance</h1>
<ul><li>Understand and comply with safety policies and procedures at all times and take all necessary actions to ensure the health, safety and welfare of yourself, your colleagues and third parties.</li><li>Understand and comply with Company Data Protection and Information Security policies at all times.</li><li>Other reasonable duties which you may occasionally be requested to perform.</li></ul>
<h1>Specification</h1>
<table><tbody><tr><td> </td><td colspan="2">E = Essential, D = Desirable</td></tr><tr><td><h2>Knowledge and Skills</h2></td><td><ul><li>Windows Server and Active Directory administration</li><li>Server configuration via Group Policy and Powershell scripting</li><li>Infrastructure Virtualization &amp; Migration (HyperV, VMWare)</li><li>Infrastructure Networking - WAN, Firewalls, VPN Gateways</li><li>Administration of Azure and other cloud providers</li><li>Entra ID and Identity Administration</li><li>Intune Administration</li><li>Atlassian products, specifically Jira and Confluence.</li><li>Source control via Git &amp; Github</li></ul></td><td>EEEEEEEDDD </td></tr><tr><td><h2>Qualifications and Experience</h2></td><td><ul><li>Experience administering enterprise grade system infrastructure</li><li>Microsoft / Azure certifications</li><li>Experience with migrating business systems from on-premises networks, data centers, and between cloud providers.</li><li>Other IT, cloud, security, and similar certifications.</li></ul></td><td>EDDDD</td></tr><tr><td><h2>Behavior and Personality</h2></td><td><ul><li>Willing and able to continually learn and improve.</li><li>High level of accuracy and attention to detail.</li><li>Sees work through to completion.</li><li>Effectively communicates verbally and in writing.</li><li>Willing to work with remote teams across time zones.</li><li>Keeps information confidential and secure.</li><li>Willing and able to work outside normal hours in emergency situations.</li><li>Willing and able to travel to remote offices and data centers occasionally.</li></ul></td><td>EEEEEEED </td></tr></tbody></table>

<h1>Join us</h1>
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.

<h1>Accessibility</h1>
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Calgary, AB

Alberta

Senior Systems Engineer - Digital Solutions, Infrastructure & Identity

Consumer Goods Data Operations

* This opportunity is remote, therefore open to all candidates nationally * Are you ready to embark on an electrifying journey that will revolutionize the global food system? Seize this opportunity to join the trailblazing team at TELUS Agriculture and Consumer Goods (TAC) - a powerhouse committed to disrupting the status quo with state-of-the-art applications that leverage data to reimagine the way we approach food! We are not just a team; we are an inspired collective on a relentless mission to establish the most trusted food system worldwide, unraveling transformative insights and optimizing processes from the fields to your plate. At TAC, we are more than just individuals; United in passion and purpose, we collaboratively breathe life into these extraordinary opportunities. Our Team and What We'll Accomplish Together We are the TELUS TABS Analytics team, and we are at the forefront of technological advancements in the CPG industry. Our team is dedicated and diverse, and we are passionate about utilizing diverse data sources and advanced analytical tools to simplify and enhance the decision-making processes for our clients. With over 100 retainer clients globally and consistent annual revenue growth, we turn complex data into actionable insights!&nbsp; As a Database Analyst, you’ll be a pivotal part of our success as you manage client consumer product databases, and run weekly and monthly reports in our MS Excel-based tools. What You'll Do <ul><li>Deliver Insights: Use your expert knowledge of CPG market intelligence to provide clients with actionable insights that support their goals.</li><li>Client Relations: Act as the primary liaison between clients and TELUS, ensuring seamless communication and project execution.</li><li>Project Management: Oversee multiple clients and projects, balancing priorities effectively while delivering exceptional quality control for monthly updates.</li><li>Data Analysis: Manage client usage reports, performance scorecards, and provide in-depth analyses to guide improvements for clients.</li><li>Train and Educate: Train client end-users on TELUS TABS Analytics suite of tools and services, ensuring they maximize the benefits of our offerings.</li><li>Collaborate: Work closely with internal teams to share insights and enhance company-wide efficiency.</li></ul> What You Bring <ul><li>Advanced proficiency in Microsoft Office (Excel, PowerBI, Word, PowerPoint).</li><li>Strong analytical aptitude, demonstrated through work samples, case studies, or recommendations.</li><li>Excellent organizational skills, with the ability to work independently while maintaining high accuracy.</li><li>Experience in the CPG industry (Sales, Analytics, or Brand Management) or a related analytics firm.</li><li>In-depth understanding of the Beverage Alcohol industry, including knowledge of category management, sales analytics, distributor management and/or marketing strategy.</li><li>Ability to provide consultative services in a matrixed team environment.</li><li>Excellent communication and presentation skills, with a track record of building and maintaining strong relationships.</li><li>Experience with relational data models and structuring data for insightful analyses.</li><li>Proven ability to negotiate challenging contracts, maximizing financial outcomes and positive customer experiences.</li><li>Knowledge and experience in technology or consulting business development within the CPG industry.</li></ul> Great-to-Haves <ul><li>Familiarity with the three-tier BevAlc selling structure within the industry.</li><li>Experience in technology and/or consulting business development in a similar CPG role.</li><li>Proven track record in managing end-to-end account plans, deal plans, and close plans.</li></ul> At TELUS Agriculture and Consumer Goods, we pledge our commitment to actively promote diversity, equity, inclusion, reconciliation and accessibility. We celebrate and value your unique perspective and life experiences, and we invite you to join us in our journey of growth and learning. Together, we aspire to foster a global community where all individuals are respected, heard, and can authentically bring their whole selves to work. A significant and sustained effort will be made to support candidates from equity-deserving groups and with lived experience of marginalization and oppression (including Black, Indigenous and People of Colour, LGBTQIA2S+ and persons with disabilities) to apply.

Toronto, ON

Database Analyst, CPG & Beverage Alcohol

Customer Experience Excellence

TELUS Agriculture &amp; Biens de consommation est un environnement où il fait bon travailler. Vous pouvez le voir chez les membres de notre équipe. La diversité de l’équipe et sa contribution unique nous distinguent de la concurrence. Notre succès repose autant sur notre équipe «Créons un futur meilleur» que sur les solutions technologiques novatrices que nous offrons.
Parmi les membres de notre équipe, nous comptons des personnes comme vous : enthousiastes, innovantes, passionnées et énergiques. Nous avons la certitude que vous vous épanouirez dans notre culture de performance qui favorise le développement personnel, offre des défis professionnels stimulants et propose une rémunération concurrentielle.
 Voici l’incidence que vous aurez et ce que nous accomplirons ensemble
TELUS Agriculture &amp; Biens de consommation&nbsp; mise sur sa technologie et ses innovations de pointe pour s’attaquer à l’un des défis sociaux les plus pressants de notre époque : améliorer l’efficacité de la production tout en réduisant les répercussions sur l’environnement. Nous croyons qu’en fournissant des données, des analyses et des solutions numériques qui responsabilisent et connectent les producteurs aux consommateurs, nous pouvons améliorer la qualité, la sécurité et la durabilité de nos aliments et de nos biens de consommation.
Nous offrons une gamme inégalée de solutions innovantes et d’applications spécialement conçues pour tous les acteurs de la chaîne d’approvisionnement, des fabricants de semences aux agriculteurs en passant par les épiceries et les entreprises de biens de consommation. Nos solutions sont composées des dernières technologies qui permettent à nos clients d’optimiser leurs activités avec plus de précision, d’efficacité et de profit et de créer des chaînes de valeur unifiées, fiables et durables pour les produits alimentaires et les biens de consommation.
Vous ferez partie d’une équipe dynamique qui aura pour mission d’être le principal point de contact virtuel avec nos clients et leurs clients. Notre équipe offre un soutien exceptionnel par téléphone et par courriel pour prendre en charge une variété de services opérationnels externalisés, spécialement conçus pour répondre aux besoins des principaux clients d’agroentreprises. Notre objectif est de fournir un service irréprochable à chaque étape du parcours client, en atteignant ou en dépassant constamment les accords de niveau de service et en garantissant une expérience positive à chaque interaction.
 Voici comment
<ul><li>Représenter et défendre les intérêts de nos clients en acquérant une compréhension approfondie de leurs activités, en partageant des informations exactes, en offrant un service de haute qualité et en résolvant rapidement toute préoccupation.</li><li>Gérer et documenter toutes les interactions entrantes et sortantes avec les clients en tant que spécialiste du Niveau I ou du Niveau II (appels, courriels, cas de prise en charge) et fournir de l’aide relative aux systèmes et aux programmes.</li><li>Respecter ou dépasser les garanties de niveau de service (SLA) et les indicateurs clés de performance internes, ce qui garantit la satisfaction des clients et l’efficacité opérationnelle.&nbsp;</li><li>Identifier les opportunités d’amélioration pendant les périodes où le volume d’appels et de courriels est faible, en optimisant les processus de prise en charge.</li><li>Enregistrer et signaler les problèmes du système à l’aide des systèmes de gestion des requêtes, en collaboration avec les équipes techniques internes et celles des clients pour une résolution rapide.</li><li>Recueillir les rétroactions des clients (Voix du client) et les partager avec la direction afin d’alimenter les discussions internes et avec les parties prenantes du client.&nbsp;</li><li>Participer aux initiatives de formation polyvalente et aider à la formation de nouveaux membres de l’équipe afin d’améliorer la performance de l’équipe.&nbsp;</li><li>Collaborer avec la direction pour veiller à ce que les meilleures pratiques soient élaborées et respectées afin d’optimiser l’efficacité de l’équipe.&nbsp;</li><li>Fournir des rétroactions dans le cadre des essais d’acceptation par les utilisateurs (EAU) des nouvelles fonctionnalités du système, en veillant à ce que les fonctionnalités correspondent aux besoins de l’équipe et des clients.</li></ul>
 
Vous possédez
<ul><li>Diplôme d’études collégiales en agriculture, en administration des affaires et/ou en communication ; une expérience en agriculture et/ou des connaissances dans ce domaine sont vivement souhaitées.&nbsp;</li><li>Expérience démontrée en service à la clientèle, dans la gestion d’un volume élevé d’interactions par téléphone et par courriel sur plusieurs lignes téléphoniques et adresses courriel entrantes (représentant au moins 90 à 95 % des tâches quotidiennes).&nbsp;</li><li>Faire preuve d’une grande attention aux détails et d’un sens de l’urgence pour répondre aux demandes et aux préoccupations des clients.&nbsp;</li><li>Démontrer un haut niveau de professionnalisme et un engagement déterminé à répondre aux besoins des clients.</li><li>Habileté et aisance à naviguer simultanément dans plusieurs systèmes web.&nbsp;</li><li>Compétences exceptionnelles en communication interpersonnelle, écrite, verbale et téléphonique, avec une maîtrise de l’anglais et du français de préférence.&nbsp;</li><li>Capacité à travailler efficacement dans des délais serrés au sein d’un environnement d’équipe collaboratif.&nbsp;</li><li>Capacité d’adaptation démontrée et capacité à s’épanouir au sein de paramètres de travail dynamiques et changeants&nbsp;</li><li>Capacité démontrée à fournir un rendement élevé dans un environnement de travail rapide et occasionnellement exigeant&nbsp;</li><li>Maîtrise de Google Workspace (anciennement G Suite) et de Salesforce</li></ul>
 À noter : Ce poste requiert une semaine de travail de 40 heures. Vos heures de travail sont établies en fonction des besoins d’affaires de nos clients et peuvent changer de manière saisonnière en fonction du volume d'appels et de courriels afin de soutenir les activités de nos clients. Vous devez être en mesure de travailler selon un horaire flexible de 40 heures pour répondre à la charge de travail, y compris tard le soir (jusqu'à 20 heures EST du lundi au vendredi), ainsi que quelques samedis par an et le lendemain de Thanksgiving (États-Unis).&nbsp;
Une connaissance avancée de l'anglais est requise, car vous serez appelé(e) la plupart du temps à interagir en anglais avec des parties externes (par ex. clients, fournisseurs ou partenaires externes), et à interagir en anglais avec des parties internes (par ex. collègues ou parties prenantes) dans le cadre des tâches liées à ce poste dont la portée est nationale.
 
Participer à nous Collectivement
Nos équipes talentueuses et nos solutions intégrées nous placent dans une position unique pour transformer la collaboration au sein de l’industrie à l’échelle mondiale, en autonomisant et en connectant les producteurs aux consommateurs pour un avenir plus efficace et plus durable. Tout le monde a sa place à TELUS. Peu importe qui vous êtes, ce que vous faites ou comment vous le faites, à TELUS Agriculture &amp; Consumer Goods, votre contribution et vos talents uniques seront valorisés et respectés. Parce que plus nous avons de points de vue diversifiés, plus nous avons de chances de déchiffrer le code de ce que veulent nos clients et ce dont nos communautés ont besoin. Est-ce que vous partagez notre passion pour l’obtention de résultats humains remarquables?&nbsp;
Ensemble, créons un futur meilleur.

Accessibilité
TELUS Agriculture &amp; Biens de consommation est fière de favoriser une culture inclusive qui prône la diversité. Nous nous engageons à adopter des pratiques d’emploi équitables et tous les candidats qualifiés seront pris en considération pour un emploi. Nous offrons des mesures d’adaptation pour les candidats handicapés, au besoin, pendant le processus de recrutement.

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TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
 
Here’s the impact you will make and what we will accomplish together&nbsp;
TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers, we can improve the quality, safety, and sustainability of our food and consumer goods.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency, and profit and create unified, trusted, and sustainable food and consumer goods value chains.
You will be part of a dynamic team dedicated to being a primary virtual, customer-facing point of contact for our clients and their customers. Our team provides exceptional phone and email support for a variety of outsourced operational services specifically tailored to meet the needs of key Agribusiness clients. Our goal is to deliver white-glove service at every stage of the customer journey, consistently meeting or exceeding SLAs and ensuring a positive experience with each interaction.
 
Here’s how
<ul><li>Represent and advocate for our customers by gaining a thorough understanding of their businesses, sharing accurate information, delivering high-quality service, and swiftly resolving any concerns.</li><li>Manage and document all inbound and outbound customer interactions as a Level I or II specialist—calls, emails, and support cases—providing systems and program-related assistance.</li><li>Meet or exceed service-level agreements (SLAs) and internal KPIs, ensuring client satisfaction and operational efficiency.</li><li>Identify opportunities for improvement during periods of lower call and email volume, optimizing support processes.</li><li>Log and report system issues using case management systems, collaborating with internal and customer technical teams for timely resolution.</li><li>Capture and share customer feedback (Voice of Customer) with leadership to inform internal and customer stakeholder discussions.</li><li>Participate in cross-training initiatives and assist in training new team members to enhance team performance.</li><li>Collaborate with leadership to ensure best practices are developed and adhered to for optimal team efficiency.</li><li>Provide feedback through user acceptance testing (UAT) of new system features, ensuring functionality aligns with team and customer needs.</li></ul>
 
What you bring
<ul><li>College degree in Agriculture, Business Management, and/or Communication; Experience or knowledge in agriculture is strongly required</li><li>Demonstrated experience in customer service, managing a high volume of phone and email interactions across multiple support inbound phone lines and email addresses (comprising at least 90-95% of daily tasks)</li><li>Exhibit strong attention to detail and a sense of urgency in addressing customer inquiries and concerns</li><li>Uphold a high level of professionalism and a dedicated commitment to meeting customer needs</li><li>Adept and comfortable navigating multiple web-based systems simultaneously</li><li>Exceptional interpersonal, written, verbal and telephone communication skills, with fluency in English and French</li><li>Ability to operate effectively under tight timelines within collaborative team environments.</li><li>Proven adaptability and success in thriving within dynamic and evolving work settings</li><li>Demonstrated ability to perform well in a fast-paced and occasionally demanding work environment</li><li>Proficient in Google Suite and Salesforce</li></ul>
 
Note: This position requires a 40-hour work week. Your working hours are based on our customers’ business requirements and may change seasonally dependent on call and email case volume to support our customers’ businesses.&nbsp;You&nbsp;must&nbsp;be able to work a flexible 40-hour shift to support the workload, including late evenings (until 8:00 pm EST Monday through Friday), as well as a few Saturdays each year and the day after Thanksgiving (USA).&nbsp;
Advanced knowledge of English is required because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.

Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.


#li-remote

Spécialiste du succès client – Solutions agricoles / Customer Success Specialist – Agricultural Solutions

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
<ul><li>The Customer Success Solutions Specialist will serve on a team of individuals representing the virtual, customer-facing points-of-contact for our customers and their customers. The Customer Success Solutions team provides outstanding customer support for a range of outsourced operational services tailored to key Agribusiness clients and their customers. Our primary goal is to deliver exceptional service while meeting and/or exceeding SLAs, guaranteeing a positive experience at each touchpoint throughout the customer journey. </li></ul>
Here’s How 
<ul><li>Gain a thorough understanding of our customers’ business, products and/or programs</li><li>Act as our customers’ representative and advocate, ensuring delivery of accurate information, excellent service and resolving concerns in a timely manner</li><li>Handle and document all inbound and outbound calls, emails and support cases from our clients and their customers assisting with systems and program related support</li><li>Meet and/or exceed SLAs outlined in client contracts and internal KPIs</li><li>Identify opportunities for efficiency gains and additional support during lower call and email volume periods</li><li>Document and report system issues via a case management system for resolution with appropriate technical resources</li><li>Merchandise customer Voice of Customer (VOC) with leadership to share with internal and/or key customer stakeholders</li><li>Participate in cross-training/L&amp;D and training new team members as needed</li><li>Collaborate with leadership to prepare and ensure adherence to best practices</li><li>Provide feedback through Quality Assurance (QA) testing of new system functionality</li></ul>

What you bring to this role 
Credentials &amp; Experience 
<ul><li>College degree, preferably in Agriculture, Business Management and/or Communication</li><li>Demonstrated experience in customer service, managing a high volume of phone and&nbsp;email interactions across multiple support inbound phone lines and email addresses&nbsp;(comprising at least 90-95% of daily tasks)</li><li>Agriculture experience is a mandatory requirement</li><li>Exhibit strong attention to detail and a sense of urgency in addressing customer inquiries and concerns</li><li>Uphold a high level of professionalism and a dedicated commitment to meeting customer needs</li><li>Adept and comfortable navigating multiple web-based systems simultaneously</li><li>Exceptional interpersonal, written, verbal, and telephone communication skills, with fluency in English.</li><li>Ability to operate effectively under tight timelines within collaborative team environments.</li><li>Proven adaptability and success in thriving within dynamic and evolving work settings</li><li>Demonstrated ability to perform well in a fast-paced and occasionally demanding work environment</li><li>Proficient with Google Suite and Salesforce</li></ul> 
Important Role Requirement
<ul><li>This position requires a 40-hour work week. Business hours are based on&nbsp;business needs and may change seasonally dependent on call and email case volume&nbsp;to support our customers’ businesses. You must be able to work a flexible 40-hour shift&nbsp;to support workload including late evenings (until 8:00 pm EST Monday through Friday),&nbsp;potentially two (2) Saturdays each year as well as the day after Thanksgiving. Physical Requirements:</li><li>Prolonged periods of sitting at a desk and working on a computer.</li><li>Must be able to lift up to 15 pounds at times.</li></ul>
Job Information 
Location - Remote Employment Type - Full Time Career Stream Level - S3
The US base salary range for this position is: $45-50k USD. Our salary ranges are determined by role, level and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply. 
Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.
In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as, a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence).
 
Join us 
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility 
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process

#LI-Remote

United States

Raleigh, NC

North Carolina

Customer Success Solutions Specialist (Agriculture experience Required)

Marketing

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together TELUS Agriculture &amp; Consumer Goods is tackling one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and technology solutions that empower and connect producers to their consumers, we can improve the quality, safety and sustainability of our food and consumer goods globally. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from ag input manufacturers and farmers through to consumer goods companies and their retail / foodservice channels. Our solutions enable our customers to optimize their businesses with more accuracy, efficiency and profit to create unified, trusted and sustainable food and consumer goods value chains. Today we serve 15 of the top 20 CPG companies and 13 of the top 20 agribusinesses globally through our acquired and integrated best-in-class solutions, but we are still building awareness of our new brand as TELUS in these industries. As a senior member of the global Brand &amp; Customer Marketing team, you will lead the team responsible for B2B demand generation and customer marketing for our Consumer Goods solutions. Your team’s responsibilities will include: <ol><li>Translating overall business unit objectives and targets into goals and plans for the Consumer Goods marketing team.&nbsp;</li><li>Leading the development and execution of all demand generation efforts, including ABM, content and event marketing; working in collaboration with the digital promotions team to deliver results.</li><li>Working in collaboration with the brand team and agency partners to deliver content and creative that is customer focused, compelling and on brand.&nbsp;</li><li>Regularly engaging a wide range of stakeholders across sales, product marketing, product and customer success to develop strategies, messaging and processes that drive buy-in and collaboration between sales and marketing throughout the funnel.&nbsp;</li><li>Managing weekly and monthly reporting on KPIs to senior-level stakeholders across the organization. Developing action plans accordingly.</li><li>Identifying, building and managing strategic partnership programs across the industry, ensuring maximum value is captured.</li><li>Supporting the harmonization of acquired brands and teams into the larger Marketing and Revenue Operations team.</li><li>Driving team engagement and professional development of members of the Consumer Goods and larger Brand &amp; Customer marketing team.</li><li>Building processes, tools and ways of working that support high-quality, efficient and collaborative work across the sales, marketing, product and customer success teams.</li><li>Judiciously managing the expenditures and ROI of the Consumer Goods marketing budget.</li></ol> What you bring to the role: <ul><li>10+ years of experience in a marketing related role, preferably in the Consumer Goods industry (manufacturing or retail)&nbsp;&nbsp;</li><li>Marketing experience in a SaaS role considered an asset</li><li>Proven expertise driving results in a B2B environment leveraging ABM</li><li>Experience influencing decision making across diverse business teams, along with the ability to turn data into meaningful insights and action plans</li><li>Ability to manage multiple stakeholders and projects with extreme attention to detail and organisation skills</li><li>Strong business acumen with an ability to evaluate ideas against business needs and success criteria</li><li>Ability to simplify complex issues and proven track record of developing highly-effective executive communications</li><li>Post-secondary degree or equivalent experience</li></ul> Ideal candidate profile: <ul><li>Self-starter – able to work autonomously; anticipates needs and takes initiative&nbsp;</li><li>Analytical – able to quickly synthesize key information and take action to drive results</li><li>Organized – excellent time management and prioritization skills</li><li>Adaptable – comfortable working in a dynamic, quickly evolving environment&nbsp;</li><li>Problem solver – able to easily pivot and find new, innovative solutions&nbsp;</li><li>Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams</li><li>Leader - able to create clarity and define success in a way that motivates and inspires a team around delivery</li><li>Coach-like - guides and empowers team members through feedback, questions, and support to foster growth and maximize their potential.</li><li>Customer focused - pays close attention to the pivotal details that impact clarity and delight in the customer journey</li></ul> What we give back to you: <ul><li>Opportunities to excel and show your stuff – work on high value and high visibility projects</li><li>Flexible work styles with the ability to work in and out of the office</li><li>Work in an organization that actively supports you giving back to the community you live in</li><li>Competitive pay and benefits</li><li>A workplace that lets you be your best everyday and embraces our core values:&nbsp;<ul><li>We passionately put our customers and communities first</li><li>We embrace change and innovate courageously</li><li>We grow together through spirited teamwork</li></ul></li></ul> Job Information: Location - State/Remote&nbsp;Must be able to work Eastern Standard Time. Employment Type - Full Time US Base Salary Range - $108,000K - $162,000K USD Bonus/Commissions - Eligible for the Sales Incentive Plan or Eligible for a performance-based bonus Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, we offer rewarding benefits, which may vary per job function, such as: Comprehensive total rewards package highlighting competitive salary and bonus structures or SIP (Sales Incentive Plan) where applicable Flexibility to work in-office, virtually or a combination of both Comprehensive benefits package, incentive and recognition programs 401K contributions Career growth and learning &amp; development opportunities to develop your skills And much more… *All benefits are subject to eligibility requirements. Your Talent Acquisition Partner can share more information about our compensation package and your preferred working location during the hiring process. Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Manager-Customer Marketing-Consumer Goods

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together TELUS Agriculture &amp; Consumer Goods is tackling one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and technology solutions that empower and connect producers to their consumers, we can improve the quality, safety and sustainability of our food and consumer goods globally. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from ag input manufacturers and farmers through to consumer goods companies and their retail / foodservice channels. Our solutions enable our customers to optimize their businesses with more accuracy, efficiency and profit to create unified, trusted and sustainable food and consumer goods value chains. Today we serve 15 of the top 20 CPG companies and 13 of the top 20 agribusinesses globally through our acquired and integrated best-in-class solutions, but we are still building awareness of our new brand as TELUS in these industries. As a senior member of the global Brand &amp; Customer Marketing team, you will lead the team responsible for B2B demand generation and customer marketing for our Consumer Goods solutions. Your team’s responsibilities will include: <ol><li>Translating overall business unit objectives and targets into goals and plans for the Consumer Goods marketing team.&nbsp;</li><li>Leading the development and execution of all demand generation efforts, including ABM, content and event marketing; working in collaboration with the digital promotions team to deliver results.</li><li>Working in collaboration with the brand team and agency partners to deliver content and creative that is customer focused, compelling and on brand.&nbsp;</li><li>Regularly engaging a wide range of stakeholders across sales, product marketing, product and customer success to develop strategies, messaging and processes that drive buy-in and collaboration between sales and marketing throughout the funnel.&nbsp;</li><li>Managing weekly and monthly reporting on KPIs to senior-level stakeholders across the organization. Developing action plans accordingly.</li><li>Identifying, building and managing strategic partnership programs across the industry, ensuring maximum value is captured.</li><li>Supporting the harmonization of acquired brands and teams into the larger Marketing and Revenue Operations team.</li><li>Driving team engagement and professional development of members of the Consumer Goods and larger Brand &amp; Customer marketing team.</li><li>Building processes, tools and ways of working that support high-quality, efficient and collaborative work across the sales, marketing, product and customer success teams.</li><li>Judiciously managing the expenditures and ROI of the Consumer Goods marketing budget.</li></ol> What you bring to the role: <ul><li>10+ years of experience in a marketing related role, preferably in the Consumer Goods industry (manufacturing or retail)&nbsp;&nbsp;</li><li>Marketing experience in a SaaS role considered an asset</li><li>Proven expertise driving results in a B2B environment leveraging ABM</li><li>Experience influencing decision making across diverse business teams, along with the ability to turn data into meaningful insights and action plans</li><li>Ability to manage multiple stakeholders and projects with extreme attention to detail and organisation skills</li><li>Strong business acumen with an ability to evaluate ideas against business needs and success criteria</li><li>Ability to simplify complex issues and proven track record of developing highly-effective executive communications</li><li>Post-secondary degree or equivalent experience</li></ul> Ideal candidate profile: <ul><li>Self-starter – able to work autonomously; anticipates needs and takes initiative&nbsp;</li><li>Analytical – able to quickly synthesize key information and take action to drive results</li><li>Organized – excellent time management and prioritization skills</li><li>Adaptable – comfortable working in a dynamic, quickly evolving environment&nbsp;</li><li>Problem solver – able to easily pivot and find new, innovative solutions&nbsp;</li><li>Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams</li><li>Leader - able to create clarity and define success in a way that motivates and inspires a team around delivery</li><li>Coach-like - guides and empowers team members through feedback, questions, and support to foster growth and maximize their potential.</li><li>Customer focused - pays close attention to the pivotal details that impact clarity and delight in the customer journey</li><li>&nbsp;Must be able to work Eastern Standard Time</li></ul> What we give back to you: <ul><li>Opportunities to excel and show your stuff – work on high value and high visibility projects</li><li>Flexible work styles with the ability to work in and out of the office</li><li>Work in an organization that actively supports you giving back to the community you live in</li><li>Competitive pay and benefits</li><li>A workplace that lets you be your best everyday and embraces our core values:&nbsp;<ul><li>We passionately put our customers and communities first</li><li>We embrace change and innovate courageously</li><li>We grow together through spirited teamwork</li></ul></li></ul> Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, analytical, innovative, passionate, authentic and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains.
As a Senior Marketing Manager for Agribusiness, you will build and execute outbound marketing strategies to generate leads for our products and services. Your role will involve managing various aspects of campaign development, including strategy, content, creative, implementation, and analysis.&nbsp;
Here’s how

<ul><li>Develop outbound lead generation campaigns: Build targeted campaigns to fill the top of the funnel. Develop the campaign strategy and manage the execution in partnership with content marketing, event marketing, product marketing and digital promotion primes.</li><li>Monitor campaign performance: Establish, track and analyze campaign metrics and key performance indicators to measure the effectiveness and success of marketing efforts. Prepare and present reports to an executive audience.</li><li>Optimize campaign performance: Define and optimize our strategy for the best mix of channels to connect with target audiences across social, industry/specialized media and industry partners. Use data and market feedback to understand where strategies have fallen short in the past and suggest ways to improve success and drive growth.&nbsp; Define and optimize our strategy for the best mix of channels to connect with target audiences across social, industry/specialized media and industry partners.</li><li>Email channel optimization: Own the email strategy, execution, and optimization for targeted campaigns, content distribution and customer communications.&nbsp; This will include email copy writing in partnership with content marketing, brand, and product marketing primes.&nbsp;</li><li>Data segmentation: Partner with marketing operations to ensure we have the right target customer data in HubSpot and work with marketing operations to segment, measure and optimize lists.&nbsp; Develop strategies to address gaps in list completeness.</li><li>Partner with sales leads to adapt campaign strategies and target key accounts with account based marketing tactics.</li><li>Coordinate cross-functional teams: Collaborate with internal teams to ensure smooth campaign execution and alignment with brand guidelines.</li><li>Optimize marketing processes: Partner with marketing operations primes to refine processes for campaign strategy, execution and measurement.</li><li>Conduct market research: Gather and analyze data to understand consumer behavior, market trends, and competitive landscape, and use these insights to inform campaign strategies.</li></ul>
 
What you bring to the role

<ul><li>Degree in marketing or equivalent experience</li><li>7+ years of experience with B2B campaign and content management</li><li>Strong business acumen with experience carrying out campaign marketing efforts, including strategic planning, market research, project management, and data analysis&nbsp;</li><li>Creative &amp; strategic thinking: ability to anticipate and respond to changing market needs, and generate innovative and compelling content and campaign concepts to engage the target audience</li><li>Must be comfortable with autonomy and able to manage multiple stakeholders and projects with extreme attention to detail and organization skills</li><li>A collaborator who can work cross-functionally – role requires substantial relationship management both internal and external to the team</li><li>Exceptionally strong communication skills</li><li>Proven ability to create demand and build nurture programs linked to business goals</li><li>Understanding of campaign planning software and technologies</li><li>Familiarity with the Agriculture industry considered an asset</li></ul>

Ideal Candidate

<ul><li>Self-starter – able to work independently; anticipates needs and takes initiative&nbsp;</li><li>Analytical – able to quickly synthesize key information and take action to drive results</li><li>Organized – excellent time management and prioritization skills</li><li>Adaptable – comfortable working in a dynamic, quickly evolving environment&nbsp;</li><li>Problem solver – able to easily pivot and find new, innovative solutions&nbsp;</li><li>Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams&nbsp;</li></ul>

What We Give Back to You&nbsp;

<ul><li>Opportunities to excel and show your stuff – work on high value and high visibility projects</li><li>Flexible work styles with the ability to work in and out of the office</li><li>Work in an organization that actively supports you giving back to the community you live in</li><li>Competitive pay and benefits</li><li>A workplace that lets you be your best everyday and embraces our core values:&nbsp;<ul><li>We passionately put our customers and communities first</li><li>We embrace change and innovate courageously</li><li>We grow together through spirited teamwork</li></ul></li></ul>
Job Information:
Location - State/Remote Employment Type - Full Time
US Base Salary Range - $108.K - $162. K USD
Bonus/Commissions - Eligible for the Sales Incentive Plan or Eligible for a performance-based bonus
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, we offer rewarding benefits, which may vary per job function, such as:
<ul><li>Comprehensive total rewards package highlighting competitive salary and bonus structures or SIP (Sales Incentive Plan) where applicable</li><li>Flexibility to work in-office, virtually or a combination of both</li><li>Comprehensive benefits package, incentive and recognition programs</li><li>401K contributions&nbsp;</li><li>Career growth and learning &amp; development opportunities to develop your skills</li><li>And much more…</li></ul>
*All benefits are subject to eligibility requirements.
Your Talent Acquisition Partner can share more information about our compensation package and your preferred working location during the hiring process.

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility

TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Senior Marketing Manager- Lead Generation-Agribusiness

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. Our team members include people like you – enthusiastic, analytical, innovative, passionate, authentic and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains. As a Senior Marketing Manager for Agribusiness, you will build and execute outbound marketing strategies to generate leads for our products and services. Your role will involve managing various aspects of campaign development, including strategy, content, creative, implementation, and analysis.&nbsp; Here’s how <ul><li>Develop outbound lead generation campaigns: Build targeted campaigns to fill the top of the funnel. Develop the campaign strategy and manage the execution in partnership with content marketing, event marketing, product marketing and digital promotion primes.</li><li>Monitor campaign performance: Establish, track and analyze campaign metrics and key performance indicators to measure the effectiveness and success of marketing efforts. Prepare and present reports to an executive audience.</li><li>Optimize campaign performance: Define and optimize our strategy for the best mix of channels to connect with target audiences across social, industry/specialized media and industry partners. Use data and market feedback to understand where strategies have fallen short in the past and suggest ways to improve success and drive growth.&nbsp; Define and optimize our strategy for the best mix of channels to connect with target audiences across social, industry/specialized media and industry partners.</li><li>Email channel optimization: Own the email strategy, execution, and optimization for targeted campaigns, content distribution and customer communications.&nbsp; This will include email copy writing in partnership with content marketing, brand, and product marketing primes.&nbsp;</li><li>Data segmentation: Partner with marketing operations to ensure we have the right target customer data in HubSpot and work with marketing operations to segment, measure and optimize lists.&nbsp; Develop strategies to address gaps in list completeness.</li><li>Partner with sales leads to adapt campaign strategies and target key accounts with account based marketing tactics.</li><li>Coordinate cross-functional teams: Collaborate with internal teams to ensure smooth campaign execution and alignment with brand guidelines.</li><li>Optimize marketing processes: Partner with marketing operations primes to refine processes for campaign strategy, execution and measurement.</li><li>Conduct market research: Gather and analyze data to understand consumer behavior, market trends, and competitive landscape, and use these insights to inform campaign strategies.</li></ul> What you bring to the role <ul><li>Degree in marketing or equivalent experience</li><li>7+ years of experience with B2B campaign and content management</li><li>Strong business acumen with experience carrying out campaign marketing efforts, including strategic planning, market research, project management, and data analysis&nbsp;</li><li>Creative &amp; strategic thinking: ability to anticipate and respond to changing market needs, and generate innovative and compelling content and campaign concepts to engage the target audience</li><li>Must be comfortable with autonomy and able to manage multiple stakeholders and projects with extreme attention to detail and organization skills</li><li>A collaborator who can work cross-functionally – role requires substantial relationship management both internal and external to the team</li><li>Exceptionally strong communication skills</li><li>Proven ability to create demand and build nurture programs linked to business goals</li><li>Understanding of campaign planning software and technologies</li><li>Familiarity with the Agriculture industry considered an asset</li></ul> Ideal Candidate <ul><li>Self-starter – able to work independently; anticipates needs and takes initiative&nbsp;</li><li>Analytical – able to quickly synthesize key information and take action to drive results</li><li>Organized – excellent time management and prioritization skills</li><li>Adaptable – comfortable working in a dynamic, quickly evolving environment&nbsp;</li><li>Problem solver – able to easily pivot and find new, innovative solutions&nbsp;</li><li>Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams&nbsp;</li></ul> What We Give Back to You&nbsp; <ul><li>Opportunities to excel and show your stuff – work on high value and high visibility projects</li><li>Flexible work styles with the ability to work in and out of the office</li><li>Work in an organization that actively supports you giving back to the community you live in</li><li>Competitive pay and benefits</li><li>A workplace that lets you be your best everyday and embraces our core values:&nbsp;<ul><li>We passionately put our customers and communities first</li><li>We embrace change and innovate courageously</li><li>We grow together through spirited teamwork</li></ul></li></ul> Join us Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. Do you share our passion for enabling remarkable human outcomes? Together, let’s make the future friendly. Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

British Columbia

Technology & Transformation

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer. We live in and work in a rapidly evolving digital world where cyber security is critical. Protecting information and ensuring the reliability of network and services is paramount. Our team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology. We are committed to providing excellence in securing our internal and customers’ data and systems, ensuring world-class reliability of security networks and systems, and improving our overall cyber security posture. We manage our cyber risks and provide industry leading cyber governance, assurance and oversight to secure our data. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast-paced environment.&nbsp;
Here’s the impact you will make and what we will accomplish together
Your goal in this position is to perform the “eyes-on-glass” function through effective security event management which includes monitoring, alerting, and reporting to ensure that our organization’s operating environment is well-maintained from a security perspective. You’ll be keeping TAC safe and protected by establishing, operating and maintaining security controls and processes, conducting security investigations and incident response. You’ll be part of a global team operating across multiple time zones supporting our clients across all services, solutions, and SaaS products.
Here’s how:
As an experienced security professional with strong collaboration and communication skills, you'll span all areas of security operations, and interface with security architecture, offensive security, cloud platforms, development engineers and DevSecOps. You will have a broad understanding and expertise to operate across a number of the noted areas of security:
Vulnerability Management:
<ul><li>Gather and document service and product information from application and system owners to assist in threat risk analysis.</li><li>Support security solutions to secure web hosting environments.</li><li>Report on vulnerabilities found for system owners and administrators, providing recommendations for mitigation.</li><li>Work with the support teams to prioritize remediation to align with security SLA.</li></ul>
Security monitoring and Incident Response:
<ul><li>Work with offensive testing leads and managed security service providers to perform threat hunting activities.</li><li>Monitor security events within SIEM , driving the investigation, escalation and triage of incidents.</li><li>Alerting any incident or potential incident (Crowdstrike, Covalence, Obsidian, Lacework, Zscaler etc...)</li><li>Act as a security incident response responder in support of cyber incidents In Partnership with</li></ul>
Security Architecture and Offensive Security.
<ul><li>Perform detailed examination of alerts to determine if true or false positives</li><li>Develop and maintain playbooks and SOPs for security events or incidents</li><li>Assist in the investigative process by gathering information regarding intrusion activities and generate accurate incident reports.</li></ul>
What you bring to this role:
A strong knowledge of information security. With the cybersecurity field evolving at a dramatic pace, staying updated with the latest advances is essential. You will have the ability to acquire knowledge of the latest practices and techniques and stay ahead of your adversaries by “thinking like an adversary”. You will also possess strong analytical skills. You will be able to precisely observe IT systems to determine any upcoming risks to tackle them proficiently. The successful candidate will also be a forward thinker. You will possess the creative skills to identify future dangers and discover appropriate solutions to combat any adverse situations that may impact TELUS Agriculture &amp; Consumer Goods. A qualified candidate will also possess the following:
<ul></ul>
<ul><li>An insatiable appetite for new and emerging security technologies</li><li>Previous working experience as a Security Analyst for minimum 3 years</li><li>BA in IT specializing in Cybersecurity, IT or Computer Science</li><li>Advanced writing skills (Technical and non-technical)</li><li>Advanced knowledge of cloud security (Azure, AWS, GCP)&nbsp;</li><li>Advanced Networking knowledge such as public vs private IP, MAC Addressing, DNS, OSI model, DHCP</li><li>Experience of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)</li><li>Experience of security controls implementation</li><li>Experience with Vulnerability Scanning tools such as Nessus, Burp Suite and Rapid7</li><li>Experience with SIEM tools such as MS Sentinel and QRadar and SOAR tools.</li><li>Experience managing alerts from EDR/MDR endpoint protection</li><li>Experience in the creation and update of incident response, playbooks, runbooks</li><li>Experience with Cloud based security tools (CSPM, CWPP) such as Lacework, Palo Alto</li><li>Solid analytical skills</li><li> Solid understanding of firewalls, IDS, PKI, and cryptography</li><li>Solid understanding of NIST CSF, ISO 27001 frameworks and certification</li><li> Basic understanding of CI/CD pipelines</li><li>Ability to multi-task and manage competing priorities using sound judgment</li><li>Enjoy team collaboration and information sharing</li><li>Superior collaboration skills to easily translate technical jargon into business language</li><li>Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X</li></ul>
Nice to haves
<ul><li>Experience with Lacework Cloud Security Solutions</li><li>Experience with Zscaler Products and Solutions</li><li>Experience with Microsoft Sentinelle&nbsp;</li><li>Leading security certifications such as CISSP, CISM, CEH, GCIH/ECIH etc...</li><li>Experience working on a fast paced security team supporting product/engineering functions, cloud infrastructure, and corporate infrastructure development</li><li>Hands on Threat modeling, security risk assessment experience is a plus</li></ul>

Location-State/Remote Employment Type-Full Time
US Base Salary Range - $69.K - $103. K USD
Bonus/Commissions - Eligible for the Sales Incentive Plan or Eligible for a performance-based bonus
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, we offer rewarding benefits, which may vary per job function, such as:
<ul><li>Comprehensive total rewards package highlighting competitive salary and bonus structures or SIP (Sales Incentive Plan) where applicable</li><li>Flexibility to work in-office, virtually or a combination of both</li><li>Comprehensive benefits package, incentive and recognition programs</li><li>401K contributions&nbsp;</li><li>Career growth and learning &amp; development opportunities to develop your skills</li><li>And much more…</li></ul>
*All benefits are subject to eligibility requirements.
Your Talent Acquisition Partner can share more information about our compensation package and your preferred working location during the hiring process.
Join us
TELUS Agriculture and Consumer Goods is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or disability.
Who is TELUS Agriculture &amp; Consumer Goods?
Our growing team of global experts are passionate about leveraging our world-class technology and innovation to tackle one of the most pressing social challenges of our time – ensuring a safe and sustainable food system. We believe that by connecting the food value chain we can improve upon the economic, social and environmental sustainability of the food system. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the agriculture value chain, from seed manufacturers and farmers through to grocery stores and restaurants. Our solutions consist of the latest technologies to enable all organizations in Agribusiness, Animal agriculture, and Food, beverage and consumer goods. Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level and connect the food system to feed the future. Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want, and our communities need.
Do you share our passion for enabling remarkable food outcomes? At TELUS Agriculture and Consumer
Goods, you create future friendly® possibilities.

Security Consultant

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
As part of our Food, Beverage and Consumer Goods team, you’ll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness. The Senior Customer Success Partner reports to the Customer Director, APAC of TELUS Consumer Goods and acts as one of the key operators within the Sales &amp; Customer Team, responsible for the growth and retention of a portfolio of customers. The role is focused on APAC and TPx and Retail Execution products which may expand over time.
The Customer Success Partner should be experienced in working with a range of clients with multiple stakeholders and worked in a software / services provider.
Here’s how:
<ul><li>Managing churn and increasing customer retention</li><li>Creating a minimum-viable onboarding process with in-app guidance</li><li>Educating customers with in-app help and improving customer experience</li><li>Driving account expansion and growing lifetime value</li><li>Collecting customer feedback and closing feedback loops</li><li>Building relationships by providing consistent value and fostering customer loyalty</li><li>Mapping customer success journeys to spot and remove friction</li><li>Building and implementing the right customer success playbook</li><li>Liaising with the sales team to understand customer needs</li><li>Liaising with the marketing team for better user insights</li><li>Support both short term and long-term opportunities aligned to customer needs to meet revenue targets</li><li>Establish multiple contacts within the organization to ensure engagement continues regardless of client resource churn.</li><li>Understand and be able to effectively communicate our advantages over the competition</li><li>Work with Product Strategy to identify new propositions and offers so that it they are aligned to each client’s business and needs</li></ul>
What you bring to this role
<ul><li>Customer Success experience with SaaS software solutions, including knowledge of TPM and Retail Execution capabilities.</li><li>Significant experience in related industries including Retail Execution, Software Sales, Consulting, Market Research, Agencies, Consumer Packaged Goods, Technology, and 3rd party Services.</li><li>Proven track record of sales support, client leadership and ownership, &amp; demonstrated success in developing client relationships.</li><li>Ability to coach and develop capability in others.</li><li>Strong presence and ability to engage at different levels of client organization (Exec Sponsors, IT, Sales and Finance Leaders) – decision makers.</li><li>Proven ability to develop and execute growth strategies, with unwavering ability to work collaboratively with internal and external teams.</li><li>Strong consultative, analytical, problem solving and critical thinking skills. Strong aptitude for driving innovation internally and at the Client level.</li><li>Strong track record at successfully meeting/exceeding business/revenue targets and driving impact.</li><li>Superior communication, influencing and negotiation skills.</li><li>Highly motivated, self-starter, driver of change and transformation.</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
 This is Full-Time, Remote role. Some travel may be required.

Australia

Melbourne, AU

Senior Customer Success Partner, APAC

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
Join our team!
The TAC Product Marketing team is a dynamic, driven, fast-paced and highly engaged group. Together, the team is responsible for delivering best-in-class product marketing including the development of value propositions, sales content and collateral, leading new product introductions and product and feature launches, as well as equipping our sellers with the right knowledge to sell.&nbsp;
&nbsp;We are the focal point for driving the business’ organic growth strategy and work closely with cross functional partners across our sales, product, engineering and customer experience teams.&nbsp;
In this exciting new role, you will lead the team responsible for product marketing across Consumer Goods software tools and services offerings. You will be responsible for understanding the market landscape of our products, working cross-functionally to develop go-to-market strategies, clearly articulating our unique value propositions, overseeing creation of sales materials and pricing programs, and leading a team of talented and emerging product marketers.&nbsp;&nbsp;
Here's how:
<ul><li>Lead and manage team of product marketers, providing guidance, mentorship, and support to ensure team’s success</li><li>Develop and execute comprehensive product marketing strategies for our consumer goods software products and services, including market analysis, positioning, messaging and go-to-market plans</li><li>Collaborate with product management, engineering, and sales teams to articulate product roadmaps, features, and define pricing strategies</li><li>Partner with the market research team to identify customer needs, market trends, and competitive landscape. Create battle cards and other materials for sales and other internal teams to foster board understanding of market assessment information&nbsp;</li><li>Develop and maintain a deep understanding of our target audience, their pain points, and their buying behaviors</li><li>Create compelling product messaging and positioning that differentiates our consumer goods products in the market</li><li>Oversee the creation of marketing collateral, including sales enablement materials, product presentations, case studies, and pitch decks</li><li>Collaborate with the customer marketing team to ensure product positioning is instilled throughout lead generation campaigns and conversion strategies</li><li>Monitor and analyze key performance metrics to measure success of product marketing efforts</li><li>Stay up-to-date with industry trends, emerging technologies, and best practices in the consumer goods space&nbsp;</li></ul>
What you bring to this role:
<ul><li>2-3 years of people leadership experience in B2B SaaS marketing organizations, preferably in the consumer packaged goods industry</li><li>Demonstrated experience in product marketing developing high impact value propositions, sales content and collateral, and leading new product introductions, product and features launches</li><li>Strong leadership skills with experience in managing and mentoring a team</li><li>In-depth knowledge of the consumer goods industry, including software solutions, retail and food service operations</li><li>Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences</li><li>Ability to partner and lead across cross-functional teams including Product, Engineering, Sales, and Customer Experience teams</li></ul>

Job Information: Location - State/Remote Employment Type - Full Time US Base Salary Range - $108.K - $135.K USD Bonus/Commissions - Eligible for the Sales Incentive Plan or Eligible for a performance-based bonus Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, we offer rewarding benefits, which may vary per job function, such as: Comprehensive total rewards package highlighting competitive salary and bonus structures or SIP (Sales Incentive Plan) where applicable Flexibility to work in-office, virtually or a combination of both Comprehensive benefits package, incentive and recognition programs 401K contributions Career growth and learning &amp; development opportunities to develop your skills And much more… *All benefits are subject to eligibility requirements. Your Talent Acquisition Partner can share more information about our compensation package and your preferred working location during the hiring process.
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.

Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Manager, Consumer Goods Product Marketing

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate, and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable software value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to food manufacturers to consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
Join our team!
The TAC Product Marketing team is a dynamic, driven, fast-paced and highly engaged group. Together, the team is responsible for delivering best-in-class product marketing including the development of value propositions, sales content and collateral, leading new product introductions and product and feature launches, as well as equipping our sellers with the right knowledge to sell.&nbsp;
&nbsp;We are the focal point for driving the business’ organic growth strategy and work closely with cross functional partners across our sales, product, engineering and customer experience teams.&nbsp;
In this exciting new role, you will lead the team responsible for product marketing across Consumer Goods software tools and services offerings. You will be responsible for understanding the market landscape of our products, working cross-functionally to develop go-to-market strategies, clearly articulating our unique value propositions, overseeing creation of sales materials and pricing programs, and leading a team of talented and emerging product marketers.&nbsp;&nbsp;
Here's how:
<ul><li>Lead and manage team of product marketers, providing guidance, mentorship, and support to ensure team’s success</li><li>Develop and execute comprehensive product marketing strategies for our consumer goods software products and services, including market analysis, positioning, messaging and go-to-market plans</li><li>Collaborate with product management, engineering, and sales teams to articulate product roadmaps, features, and define pricing strategies</li><li>Partner with the market research team to identify customer needs, market trends, and competitive landscape. Create battle cards and other materials for sales and other internal teams to foster board understanding of market assessment information&nbsp;</li><li>Develop and maintain a deep understanding of our target audience, their pain points, and their buying behaviors</li><li>Create compelling product messaging and positioning that differentiates our consumer goods products in the market</li><li>Oversee the creation of marketing collateral, including sales enablement materials, product presentations, case studies, and pitch decks</li><li>Collaborate with the customer marketing team to ensure product positioning is instilled throughout lead generation campaigns and conversion strategies</li><li>Monitor and analyze key performance metrics to measure success of product marketing efforts</li><li>Stay up-to-date with industry trends, emerging technologies, and best practices in the consumer goods space&nbsp;</li></ul>
What you bring to this role:
<ul><li>2-3 years of people leadership experience in B2B SaaS marketing organizations, preferably in the consumer packaged goods industry</li><li>Demonstrated experience in product marketing developing high impact value propositions, sales content and collateral, and leading new product introductions, product and features launches</li><li>Strong leadership skills with experience in managing and mentoring a team</li><li>In-depth knowledge of the consumer goods industry, including software solutions, retail and food service operations</li><li>Excellent communication and presentation skills, with the ability to effectively convey complex concepts to both technical and non-technical audiences</li><li>Ability to partner and lead across cross-functional teams including Product, Engineering, Sales, and Customer Experience teams</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.

Accessibility TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Sales

<h1>Sales Executive, Agriculture (Remote)</h1>
Join our team
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging, and financially rewarding.
TELUS Agriculture and Consumer Goods is seeking skilled sales professionals driven by a commitment to surpassing customer expectations and revenue goals. Joining the TELUS Sales team means embodying the TELUS brand and its core values:
<ul><li>We passionately put our customers and communities first.</li><li>We embrace change and innovate courageously.</li><li>We grow together through spirited teamwork.</li></ul>
Our goal is to help owners and executives stay focused on their key priorities and partner with them on their important journeys. As a sales professional at TELUS, you will take on a challenging and consultative role that offers a balance of autonomy and collaboration.
As a Sales Executive, your primary objective is to enhance the TELUS Agriculture and Consumer Goods presence in the Commercial market by delivering innovative technology solutions that align with the client's core business objectives. In this role, you will focus on addressing and exploring a wide range of services, including Agronomy, Program Execution, and Supply Chain solutions and services. By leveraging these solutions, you will help clients optimize their business strategies and achieve their desired outcomes. This will be supported by TELUS' internal subject matter experts, coaches, training resources, and collaborative partnerships with external associates.
<h3>How you will be successful:</h3>
<ul><li>You will own customer relationships, territories and account strategies.</li><li>Grow/maintain revenue and develop new business opportunities.</li><li>Champion TELUS Agriculture and Consumer Goods within customer organizations while advocating internally for them.</li><li>Partner with an interdependent account team as needed.</li><li>Demonstrate key sales competencies such as Business Acumen, Critical Thinking, Customer Focus, Grit (Energy and Drive), and Teamwork/Collaboration.</li></ul>
We foster a fantastic culture where individual and team success is celebrated. We believe in having fun while achieving our goals.
<h3>What you’ll do</h3>
<ul><li>Prepare professional proposals targeted to the key decision makers (usually senior managers or C-Suite) that clearly communicate TELUS’ best-in-class solutions and value proposition to the customers' business problem.</li><li>Negotiate contracts, initiating orders, and pursuing new business with grit, energy, and determination.</li><li>Provide feedback to marketing and sales regarding potential challenges in our business, opportunities, and competitive insights.</li><li>Effectively create, manage and close a funnel of opportunities and sales operations utilizing the power of SalesForce.</li></ul>
<h2>Qualifications</h2>
<h3>Here are some considerations when you are pursuing this role:</h3>
You are likely in a similar role with approximately 8-10&nbsp; years of experience in direct sales, utilizing formal sales methodologies. You have knowledge of the broader Agribusiness and emerging technology marketplace and have experience in complex solution environments.
<h3>Some key attributes and skills that you possess include:</h3>
<ul><li>You demonstrate business and technical acumen, effectively by identifying and communicating financially sound TELUS solutions while leveraging your understanding of technologies, products, services, and resources in the Agribusiness market.</li><li>You have a proven track record of fostering strong, trust-based relationships that align with TELUS' value proposition.</li><li>You possess strong customer understanding and responsiveness, with analytical skills to prioritize and make fact-based decisions. You are skilled at negotiating mutually satisfactory resolutions.</li><li>As part of the role, it is essential to possess a valid driver's license and be willing to travel as required.</li></ul>
<h3>What you get</h3>
<ul><li>Opportunity to obtain professional sales certifications.</li><li>Visibility with TELUS’ senior leadership teams in support of our largest customers in the United States and/or Canada.</li><li>A key role in transforming TELUS’ overall strategy with key clients.</li><li>The opportunity to work and collaborate with a passionate team driven by the desire to deliver a best-in-class client experience.</li><li>Dedication to a diverse and inclusive team culture with loads of career development opportunities.</li><li>Flexible workplace culture, allowing team members to have the freedom to work remotely or in the office according to their preferences, job requirements, and location. This flexibility promotes work-life balance and fosters a productive and inclusive work environment.</li></ul>
Job Information 

Employment Type - Full Time
US Base Salary Range - $100,000.00K - $150,000.00K USD
Bonus/Commissions - Eligible for the Sales Incentive Plan
Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience. In addition, we offer rewarding benefits, which may vary per job function, such as:
<ul><li>Comprehensive total rewards package highlighting competitive salary and bonus structures or SIP (Sales Incentive Plan) where applicable</li><li>Flexibility to work in-office, virtually or a combination of both</li><li>Comprehensive benefits package, incentive, and recognition programs</li><li>401K contributions</li><li>Career growth and learning &amp; development opportunities to develop your skills</li><li>And much more…</li></ul>
*All benefits are subject to eligibility requirements.
Your Talent Acquisition Partner can share more information about our compensation package and your preferred working location during the hiring process.

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. At TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices, and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Fresno, CA

California

Sales Executive, Agriculture (Remote)

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future-friendly team as the innovative technology solutions we offer. We live in and work in a rapidly evolving digital world where cyber security is critical. Protecting information and ensuring the reliability of network and services is paramount. Our team strives to always be steps ahead, tackling the toughest cyber security challenges head-on with top talent and cutting-edge technology. We are committed to providing excellence in securing our internal and customers’ data and systems, ensuring world-class reliability of security networks and systems, and improving our overall cyber security posture. We manage our cyber risks and provide industry leading cyber governance, assurance and oversight to secure our data. We are passionate about learning and growing as individuals and as a team, all of which enables us to thrive in a dynamic, fast-paced environment.&nbsp;Here’s the impact you will make and what we will accomplish together











Your goal in this position is to perform the “eyes-on-glass” function through effective security event management which includes monitoring, alerting, and reporting to ensure that our organization’s operating environment is well-maintained from a security perspective. You’ll be keeping TAC safe and protected by establishing, operating and maintaining security controls and processes, conducting security investigations and incident response. You’ll be part of a global team operating across multiple time zones supporting our clients across all services, solutions, and SaaS products.





Here’s how:
As an experienced security professional with strong collaboration and communication skills, you'll span all areas of security operations, and interface with security architecture, offensive security, cloud platforms, development engineers and DevSecOps. You will have a broad understanding and expertise to operate across a number of the noted areas of security:Vulnerability Management:



<ul><li>Gather and document service and product information from application and system owners to assist in threat risk analysis.</li><li>Support security solutions to secure web hosting environments.</li><li>Report on vulnerabilities found for system owners and administrators, providing recommendations for mitigation.</li><li>Work with the support teams to prioritize remediation to align with security SLA.</li></ul>
Security monitoring and Incident Response:
<ul><li>Work with offensive testing leads and managed security service providers to perform threat hunting activities.</li><li>Monitor security events within SIEM , driving the investigation, escalation and triage of incidents.</li><li>Alerting any incident or potential incident (Crowdstrike, Covalence, Obsidian, Lacework, Zscaler etc...)</li><li>Act as a security incident response responder in support of cyber incidents In Partnership with</li></ul>
Security Architecture and Offensive Security.
<ul><li>Perform detailed examination of alerts to determine if true or false positives</li><li>Develop and maintain playbooks and SOPs for security events or incidents</li><li>Assist in the investigative process by gathering information regarding intrusion activities and generate accurate incident reports.</li></ul>
What you bring to this role:
A strong knowledge of information security. With the cybersecurity field evolving at a dramatic pace, staying updated with the latest advances is essential. You will have the ability to acquire knowledge of the latest practices and techniques and stay ahead of your adversaries by “thinking like an adversary”. You will also possess strong analytical skills. You will be able to precisely observe IT systems to determine any upcoming risks to tackle them proficiently. The successful candidate will also be a forward thinker. You will possess the creative skills to identify future dangers and discover appropriate solutions to combat any adverse situations that may impact TELUS Agriculture &amp; Consumer Goods. A qualified candidate will also possess the following:<ul></ul>
<ul><li>An insatiable appetite for new and emerging security technologies</li><li>Previous working experience as a Security Analyst for minimum 3 years</li><li>BA in IT specializing in Cybersecurity, IT or Computer Science</li><li>Advanced writing skills (Technical and non-technical)</li><li>Advanced knowledge of cloud security (Azure, AWS, GCP)&nbsp;</li><li>Advanced Networking knowledge such as public vs private IP, MAC Addressing, DNS, OSI model, DHCP</li><li>Experience of application development processes and at least one programing or scripting language (e.g., Java, Scala, C#, Ruby, Perl, Python, PowerShell)</li><li>Experience of security controls implementation</li><li>Experience with Vulnerability Scanning tools such as Nessus, Burp Suite and Rapid7</li><li>Experience with SIEM tools such as MS Sentinel and QRadar and SOAR tools.</li><li>Experience managing alerts from EDR/MDR endpoint protection</li><li>Experience in the creation and update of incident response, playbooks, runbooks</li><li>Experience with Cloud based security tools (CSPM, CWPP) such as Lacework, Palo Alto</li><li>Solid analytical skills</li><li> Solid understanding of firewalls, IDS, PKI, and cryptography</li><li>Solid understanding of NIST CSF, ISO 27001 frameworks and certification</li><li> Basic understanding of CI/CD pipelines</li><li>Ability to multi-task and manage competing priorities using sound judgment</li><li>Enjoy team collaboration and information sharing</li><li>Superior collaboration skills to easily translate technical jargon into business language</li><li>Applicable knowledge of Windows client/server, Unix/Linux systems, Mac OS X</li></ul>
Nice to haves
<ul><li>Experience with Lacework Cloud Security Solutions</li><li>Experience with Zscaler Products and Solutions</li><li>Experience with Microsoft Sentinelle&nbsp;</li><li>Leading security certifications such as CISSP, CISM, CEH, GCIH/ECIH etc...</li><li>Experience working on a fast paced security team supporting product/engineering functions, cloud infrastructure, and corporate infrastructure development</li><li>Hands on Threat modeling, security risk assessment experience is a plus</li></ul>Join us
TELUS Agriculture and Consumer Goods is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, creed, age, national origin, sex, sexual preference or disability.

Who is TELUS Agriculture &amp; Consumer Goods?
Our growing team of global experts are passionate about leveraging our world-class technology and innovation to tackle one of the most pressing social challenges of our time – ensuring a safe and sustainable food system. We believe that by connecting the food value chain we can improve upon the economic, social and environmental sustainability of the food system. We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the agriculture value chain, from seed manufacturers and farmers through to grocery stores and restaurants. Our solutions consist of the latest technologies to enable all organizations in Agribusiness, Animal agriculture, and Food, beverage and consumer goods. Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level and connect the food system to feed the future. Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have, the more likely we are to crack the code on what our customers want, and our communities need.














Do you share our passion for enabling remarkable food outcomes? At TELUS Agriculture and Consumer
Goods, you create future friendly® possibilities.

Toronto, CA

Consumer Goods

Join our team
TELUS Agriculture &amp; Consumer Goods&nbsp; (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.&nbsp;
Here’s the impact you will make and what we will accomplish together&nbsp;
TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains.&nbsp;
The business consultant is responsible for all elements applicable to our product throughout the delivery of our projects. This includes ensuring that the design of our solutions is fit for purpose for our customers and documented, front end configuration of the application, documentation of interface specifications, unit testing, SIT &amp; UAT support &amp; guidance, super user training and hyper care support. They will utilise their strong business acumen to solve design decisions with process over customisation, advising our customers on best practice and influencing their design choices.
Here’s how
<ul><li>Project Design&nbsp;<ul><li>Lead in design sessions by gathering customer requirements, documenting configuration decisions, working with customers to address gaps with business processes before customisation and set expectations.</li></ul></li><li>Configuration<ul><li>Front end configuration of the application to design specifications</li></ul></li><li>Testing<ul><li>Unit testing of the application prior to release to the customer, provision &amp; maintenance of standard test scripts , SIT &amp; UAT support</li></ul></li><li>Training&nbsp;<ul><li>Train the trainer for customer super users</li></ul></li><li>Hypercare<ul><li>Support through hypercare phase and knowledge transfer to support</li></ul></li></ul>
You're the missing piece of the puzzle
<ul><li>TRADE PROMOTIONAL MANAGEMENT EXPERIENCE IS REQUIRED</li><li>CPG experience in either sales or finance roles with exposure to TPM software OR minimum 2 years as a business consultant deploying TPM software</li><li>Demonstrated understanding of consumer goods functions including demand planning, sales, finance accruals &amp; settlements and RGM&nbsp;</li><li>Solid understanding of business process across CPG functions</li><li>Exceptional communications skills are essential</li><li>The ability to work &amp; collaborate effectively with a remote team</li><li>The ability to combine strong business acumen with TPM application capability to effectively solve complex business requirements</li></ul>
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.



#LI-remote

Trade Promotion Management Business Consultant

Join our team
TELUS Agriculture &amp; Consumer Goods&nbsp; (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.&nbsp;
Here’s the impact you will make and what we will accomplish together&nbsp;
TAC is leveraging our world-leading technology and innovation to tackle one of the most pressing social challenges of our time – achieving more efficient production while lowering the impact on the environment. We believe that by delivering data insights and digital solutions that empower and connect producers to consumers we can improve the quality, safety and sustainability of our food and consumer goods.&nbsp;
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses with more accuracy, efficiency and profit and create unified, trusted and sustainable food and consumer goods value chains.&nbsp;
The business consultant is responsible for all elements applicable to our product throughout the delivery of our projects. This includes ensuring that the design of our solutions is fit for purpose for our customers and documented, front end configuration of the application, documentation of interface specifications, unit testing, SIT &amp; UAT support &amp; guidance, super user training and hyper care support. They will utilise their strong business acumen to solve design decisions with process over customisation, advising our customers on best practice and influencing their design choices.
Here’s how
<ul><li>Project Design&nbsp;<ul><li>Lead in design sessions by gathering customer requirements, documenting configuration decisions, working with customers to address gaps with business processes before customisation and set expectations.</li></ul></li><li>Configuration<ul><li>Front end configuration of the application to design specifications</li></ul></li><li>Testing<ul><li>Unit testing of the application prior to release to the customer, provision &amp; maintenance of standard test scripts , SIT &amp; UAT support</li></ul></li><li>Training&nbsp;<ul><li>Train the trainer for customer super users</li></ul></li><li>Hypercare<ul><li>Support through hypercare phase and knowledge transfer to support</li></ul></li></ul>
You're the missing piece of the puzzle
<ul><li>TRADE PROMOTIONAL MANAGEMENT EXPERIENCE IS REQUIRED</li><li>CPG experience in either sales or finance roles with exposure to TPM software OR minimum 2 years as a business consultant deploying TPM software</li><li>Demonstrated understanding of consumer goods functions including demand planning, sales, finance accruals &amp; settlements and RGM&nbsp;</li><li>Solid understanding of business process across CPG functions</li><li>Exceptional communications skills are essential</li><li>The ability to work &amp; collaborate effectively with a remote team</li><li>The ability to combine strong business acumen with TPM application capability to effectively solve complex business requirements</li></ul>
 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.



#LI-remote

Animal Agriculture

Create awesome experiences for our customers
Our team and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. 
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer. 
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes. 
 What you’ll do
We are seeking a Dispensing Representative, Registered Veterinary Technician (RVT) to join our team, on-site, in our Lethbridge, Alberta facility. 
<ul><li>You will oversee the pharmaceutical website for management of client prescriptions, dispensing, and annual renewal of prescriptions</li><li>You will be working in our warehouse, picking product and packing orders, shipping product, dispensing and receiving pharmaceuticals and invoicing clients</li><li>You will use the internal accounting system to manage daily operations</li><li>You will provide exceptional customer service (including taking orders, client education, handling questions and concerns from our customers over the phone and in person.)</li><li>You will be responsible for inventory management including monitoring of short dated and soon to be expired products</li><li>You will manage the transfers to different clinic locations</li><li>You will deliver products to clients as required</li><li>You will assist with various veterinary tasks, including surgeries, semen testing, and pregnancy testing</li></ul>

What you bring&nbsp;
<ul><li>You hold a Veterinary Technologist or Animal Health Technologist Diploma</li><li>You are computer savvy</li><li>You have the ability to prioritize warehouse operations both with a team and as an individual</li><li>You are an experienced customer service professional</li><li>You are detail oriented and have the ability to multitask under pressure</li><li>You enjoy working in a physically demanding position (can lift, push, pull up to 50 pounds)</li></ul>
We will consider recent graduates who are awaiting the&nbsp;completion of the&nbsp;Veterinary Technician National Examination (VTNE) 

Great to have 
<ul><li>MS Excel, MS Word and Google Workspace experience is an asset</li><li>Basic understanding of feedlot, cow/calf, and dairy production as well as the cattle industry</li></ul>

This position includes a full health benefits package which includes payment of ABVMA dues and CE allowance. Training includes a forklift certification.&nbsp;
Hours of work are generally 8:30am – 4:30pm with a 1/2 hour paid lunch, Monday to Friday; but flexibility is required to meet daily workload. This is a full-time position. 

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future. 
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need. 
Do you share our passion for enabling remarkable human outcomes? 
Together, let’s make the future friendly.

Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. 
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Lethbridge, AB

Dispensing Representative, Registered Veterinary Technician (RVT)

Our team and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
We are seeking a Production Consultant, Bovine&nbsp;Nutrition&nbsp;for our bovine practice, who will join a team of bovine nutritionists and practitioners across multiple locations in Canada and globally. This position is based at our Lethbridge, Alberta location. The ideal candidate will be responsible for providing expert nutritional consultation and support to our clients, ensuring optimal performance, health, and welfare of their cattle.

What you’ll do as part of our nutrition team
<ul><li>Assist clients in obtaining optimal performance, health, and welfare while supporting economic returns through efficient production animal management.</li><li>Provide the most up-to-date and professional consultation services to help cattle producers raise healthy, productive cattle.</li><li>Conduct regular on-farm visits with clients and management to support feeding initiatives.</li><li>Review client data and research to provide evidence-based recommendations.</li><li>Work with an amazing team of nutritionists, veterinarians, researchers, and others every day.</li></ul>

What you bring&nbsp;
<ul><li>Master of Sciences or PhD focusing on ruminant nutrition, animal science, range management, or a related field is required.</li><li>Strong communication and proactive problem-solving skills.</li><li>Ability to analyze data and research to provide evidence-based recommendations.</li><li>Dedication to assisting clients in achieving optimal cattle performance and health.</li><li>Ability to work collaboratively with a diverse team of professionals.</li><li>Practical experience in on-farm consultation and management.</li><li>Flexibility to work in various agricultural environments and adapt to changing conditions.</li></ul>
 Great-to-have 
<ul><li>Proficiency in conducting and applying advanced research in ruminant nutrition.</li><li>Practical experience in on-farm consultation and management.</li><li>Experience working in diverse agricultural environments globally.</li></ul>

Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture and Consumer Goods (TAC). It doesn't matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let's make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Production Consultant, Bovine Nutrition

Join our team
TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together
TAC is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
What you'll do:
<ul><li>Assist clients in obtaining optimal animal health and welfare while supporting economic returns through efficient production animal management.</li><li>Cow-Calf and Feedlot Veterinary Services</li><li>Provide comprehensive service to feedlot, cow/calf, and dairy operations using veterinarian, nutrition, and research consultants.&nbsp;</li><li>Provide the most up-to-date and professional consultation services to help cattle producers raise healthy and productive cattle.</li><li>Perform bovine surgeries and calvings</li><li>Perform pregnancy diagnoses and breeding soundness exams</li><li>Conduct individual animal and herd level examinations (in person or via digital imaging)</li><li>Perform regulatory procedures associated with cattle import/export or certification</li><li>Communicate protocols, research findings, recommendations, technical information, etc. to client operations and follow up as needed</li><li>Coordinate and oversee the training of cow-calf and feedlot workers</li><li>Perform other veterinary procedures as required</li><li>Utilize data to monitor health parameters, and perform ad hoc data analysis as needed</li><li>Identify areas of concern and devise action plans and recommendations in conjunction with the entire Consultant Team</li><li>Provide input to clients regarding animal health and production protocols and procedures</li><li>Perform client site visits as required to monitor animal health procedures and events, and to provide ongoing, positive communication</li></ul>
What you bring:
<ul><li>Education: Doctor of Veterinary Medicine (DVM) degree from an accredited veterinary school</li><li>Qualification for licensure with the Alberta Veterinary Medical Association</li><li>Strong communication and proactive problem solving skills</li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TAC. It doesn’t matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Brooks, AB

Professional Services Veterinarian

Join our team
TELUS Agriculture &amp; Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.&nbsp;
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. Here’s the impact you will make and what we will accomplish together
TAC is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions consist of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.&nbsp;&nbsp;
We are seeking a Registered Veterinary Technician (RVT) for our bovine practice, who&nbsp;will join a team made up of bovine practitioners and nutritionists across our multiple locations, including Lethbridge, Taber, and Brooks Alberta.
What you'll do:
<ul><li>Work with clients on farm for data recording, processing,&nbsp;and various technical duties.&nbsp;</li><li>In-clinic duties which include&nbsp;reporting, prescription management, and reception </li><li>Cow-Calf and Feedlot RVT services </li></ul>
What you bring:
<ul><li>Education: Degree or Diploma from an accredited Animal Health Technology college program</li><li>RVT licensure with the Alberta Veterinary Medical Association.&nbsp;</li><li>Strong communication and proactive problem solving skills </li></ul>
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TAC. It doesn’t matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
Accessibility
TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

Registered Veterinary Technician

TELUS Agriculture &amp; Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.
Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.
Here’s the impact you will make and what we will accomplish together
TELUS Agriculture &amp; Consumer Goods is leveraging our world-leading technology and innovation to create better producer-to-consumer outcomes. To do this, we are creating a unified, trusted and sustainable value chain that enables the most efficient production and logistics outcomes, while lowering the impact on the environment. We deliver actionable digital solutions and data insights that connect global supply chains, improving the safety, quality and sustainability of food and consumer goods, all in a way that's traceable and clear to the end consumer.
We offer an unmatched suite of innovative solutions and purpose-built applications for every participant in the supply chain, from seed manufacturers and farmers through to grocery stores and consumer goods companies. Our solutions are comprised of the latest technologies that enable our customers to optimize their businesses and move goods through supply chains with more accuracy, efficiency and profit to get the right products to shelf, at the right time and at the right price, creating more sustainable production and consumption outcomes.
As part of our Food, Beverage and Consumer Goods team, you’ll help our customers connect business processes and leverage data-driven technology for better visibility, agility and responsiveness. We are searching for an Account Executive to work within Consumer Goods, supporting with the growth of TPM Sales. You will effectively present and demonstrate the portfolio of Trade Promotion Management/Optimization Consumer Packaged Goods, industry solutions to likely users, and also directly grow TPM/TPO business. This will include providing effective product demonstrations of the TELUS Consumer Goods capabilities, value proposition, and competitive functional differentiation to TELUS Consumer Goods internal staff, CPG manufacturer clients, and other business opportunities.
Here’s how
<ul><li>Manage the end to end account plan, including opportunity generation through strategic target design.</li><li>Effectively demonstrate the TELUS Consumer Goods TPM and TPO business Unit SAAS Software portfolios, the value proposition comparative to opportunity needs, functional competitive differentiation, and CPG application to opportunity business processes.</li><li>Effectively maintain an understanding of current application and new functionality, to effectively communicate to opportunities.</li><li>Provide a key link between TELUS Consumer Goods Sales, TELUS Consumer Goods Business Development, and the application product Managers</li><li>Participate in discovery call sessions to determine content focus for application presentation for sales. product value proposition.</li><li>Be the primary Subject Matter Expert to provide responses, and promote product value proposition, product differentiation.</li><li>Identify opportunities for product functional development then work with Product Managers to create solutions where there are gaps.</li><li>Assist in the development of the implementation project based on information collected during the sales cycle from key stake holders.</li><li>Evaluate functional capability when speaking with potential clients, compared to competitive landscape delivered during lead life cycle, identify and refine the functional message for sales and all functional channels to improve messaging during the sales cycle.</li><li>Understand and Deliver Application demonstrations, create concise demonstration messaging and proactive and Strategic application positioning.</li><li>Communicate, Define, and Deliver: Effectively communicate the products capability to deliver a client’s trade “go to market” strategy. Plan for product presentations to cover application functionality, CPG business process, product architecture, product security, and implementation.</li><li>Be present to visit clients and attend industry events.</li></ul>
What you bring to this role
<ul><li>The ability to effectively add value by providing consultative services in a matrixed team environment; i.e., the ability to gain results without line authority.</li><li>Excellent communication skills, focussed and able to manage ever changing priorities in a demanding environment.</li><li>Experience in a similar role, including the ability to manage the end to end account plan, deal plan and close plan, and able to generate opportunity.</li><li>Excellent communication and presentation skills, engaging and able to build and maintain strong effective relationships.</li><li>Solid experience in SaaS, ideally within Consumer Goods, Finance, Sales or Trade Finance or Revenue Management preferred.</li><li>Ideally, a keen understanding of the dynamics between Consumer-Packaged Goods, Trade Promotion Management needs in the CPG Retail or Foodservice industry</li><li>Any experience in Trade Promotion Management solutions is preferred.</li><li>This role requires candidates to regularly travel to onsite presentations.</li></ul>
Job Information 
Location - Remote Employment Type - Full Time 
The US base salary range for this position is: $100,000 - $150, 000. This role will have a generous commission structure. Our salary ranges are determined by role, level and location. Within that range, individual pay is determined by work location and a variety of factors, which may include but not limited, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held. All candidates are encouraged to apply.
Your recruiter can share more information about the specific salary range for your preferred working location during the hiring process.
In addition to your salary, TELUS Agriculture &amp; Consumer Goods offers benefits such as, a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements and may be dependent on country of residence). 
Join us
Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.
Everyone belongs at TELUS Agriculture &amp; Consumer Goods. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture &amp; Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.
Do you share our passion for enabling remarkable human outcomes?
Together, let’s make the future friendly.
 
Accessibility
TELUS Agriculture &amp; Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.
We offer accommodation for applicants with disabilities, as required, during the recruitment process.
 This is Full-Time, Remote position.

Boston, US

Account Executive

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