Thank you for participating in our WHSIA 5G Outdoor Smart Hub Self Install trial. Your participation and feedback are very important to us and will help shape how we can potentially offer this product to our customers.

To prepare for your Virtual appointment, be sure to have access to your TELUS equipment. You may be required to go outside to inspect the Smart Hub so please have a ladder placed near the mounting location. Sometimes we like to see your equipment to help support our troubleshooting, please be aware that we could send you a text message with a link to our one-way video tool. No worries, it's very simple to use.

TELUS - Virtual Support & Innovation Team

How will you be attending the appointment?