Activating data on your Android device for TELUS Business customers

After inserting your TELUS SIM card for the first time, turn off your business device, wait 5 seconds and then turn it back on.

Turn Wi-Fi off, then try visiting a website. If it’s not working, input the correct APN settings by following the steps below.

Navigate to the menu of your business device. If you have trouble finding the menu, search for APN Settings in our

Device Simulators

or consult your device’s user guide.

To add new APN Settings (the wording in your menu may vary slightly):

Update the form fields with the in the table below. This table lists the correct APN settings for our 3G (HSPA) or 4G LTE services. Other fields may be present. They can be left blank and unchanged, and they will not impact your use of the service.: Enter the details exactly as listed below. Errors may prevent the service from working.

Save if needed: Some devices will save APN settings automatically. Others require you to save by clicking or , or following a prompt. Consult your device user guide if you are having trouble finding the settings

Verify that your settings are working by turning off Wi-Fi and accessing the internet using your cellular network. If it does not work, turn the phone off for few seconds, then turn it back on. Often rebooting the device is necessary for new APN settings to start working.