You're currently in Business Support. For help with a consumer service, visit our
Personal Support page.

Troubleshooting for TELUS Business customers: Slow internet speeds

Follow these tips and suggestions if you're experiencing a slow internet connection.

To get started, first run a
speed test
 and save the results. Compare them with the speeds you reach after following the following troubleshooting steps.

Note
: Make sure that devices connected to your network are not downloading/uploading during the speed test. It can impact the results of the speed test.

Did this article solve your problem?

Yes
No

Related articles

How to find and reboot your modem

We’re sorry that you’re experiencing Internet connection issues. Here are some troubleshooting steps to help get your services back online.

Get the most from your TELUS Business Wi-Fi

Learn more about TELUS Boost Wi-Fi 6 and find answers to common Wi-Fi questions.

Measure the speed of your Internet connection and get information on factors that impact your speed.

Learn about accessibility at TELUS
function assign() { [native code] }