is a handy reference with extensive information on all available features.
To ensure you have the appropriate time to familiarize yourself with your new alarm system and reduce the chance of unnecessary false alarms, the default of your security system is to remain on a test mode for 48 hours following your installation. Your services will still be monitored during this time, however two-way voice will not be activated and no emergency services will be dispatched via our Central Monitoring Station.
Arm your system
Selecting the
padlock icon
on the
Ready to Arm
screen allows you to arm your panel in
Stay
or
Away
mode:
Note:
You can also turn off Entry delay to arm the system without waiting.
Bypassing sensors
All sensors must be closed before you are able to arm your system from the panel. Bypassed sensors offer no protection and cannot cause an alarm. Use bypass if you want to arm your system with one or more sensors open and intentionally unprotected.
Active sensors can be seen under the
ACTIVE
category. These sensors will be bypassed automatically as you arm your system.
You can also manually bypass any sensors at time of arming by selecting the
ALL
category, then selecting the specific sensors you want to bypass.
Bluetooth disarm
With the new security system, you are now able to pair up to 5 devices to your panel for auto-disarm capability. You can also pair a phone to a specific partition if you have partitions setup in your business.
Enabling this capability will allow you to auto-disarm your system when you get within 15 feet of your security panel. If you have a smart lock, you may be able to set up a rule to auto-unlock your door as well.
Warning:
Pairing a Bluetooth device may cause your security system to auto-disarm if your phone is left within the vicinity of the system.
Pair your device
Warning:
Pairing a Bluetooth device may cause your security system to auto-disarm if your phone is left within the vicinity of the system.
To pair your phone:
Duress codes
You can set up a duress code to transmit a silent alarm to the central monitoring station. Use the duress code when someone is forcing you to operate your security system against your will.
Setting up a duress code
Using a duress code
Firmware upgrades
Your Control Panel will periodically upgrade to ensure you have all of the features available in addition to ensuring your system continues to operate smoothly.
Make sure your panel is connected to a working Wi-Fi connection in your home to download the latest firmware
. When new firmware is available for upgrading, your panel will download the update and reboot once your system is disarmed.
Learn about how to set up and manage notifications and reports to stay on top of business activities across your TELUS Secure Business Enterprise Group.
Learn how to configure Business Activity Analytics on your TELUS Secure Business portal to transform security cameras into smart monitoring tools through customizable rules, alerts and reports.
Learn all about how to set up and add new users to your Enterprise Group, configure and manage user roles and access permissions, monitor locations remotely and locally, and more.