TELUS Business Optik TV Restart feature

The on TELUS Business Optik TV allows you to watch programs already in progress or previously aired from the very beginning, even if you forget to set up your PVR.

Optik TV subscribers will be able to use the on select programs that aired up to 30 hours ago.

: You can pause and rewind just like live TV, but there are some channel provider restrictions on

fast-forward

and

skip ahead

.

Record

is disabled for all restarted programs.

There are several ways to use the :

Using the :

*Restarting past-aired programs is not available on the Optik TV app at this time

: You can use the in the live TV guide to go back to yesterday: While in the guide, press the button, select , select and press .

Using :

Using :

You can now use the on select previously-aired programs. This new function allows you to:

*Restarting past-aired programs is not available on the Optik TV app at this time

To get out of mode, change the channel by using your Optik TV remote to press the up or down channel button. Then return back to your original channel. The channel should then operate in regular live TV mode.

: You enter mode by selecting on the green button after selecting a channel with the in the guide.

If you are using the Optik TV app, you can go back to regular live TV mode by using the Live button on the screen. Touch the bottom of the screen to see the options. Touch the Live option and your program will resume the live broadcast.

Visit

Optik TV Restart channel list

for a complete list of channels which support the .

We are also expanding our Restart feature to the Optik TV app starting with over 50 channels and expanding to all channels over time, so you can Restart on the Go just like you do at home.

Yes, you can pause and rewind a program after restarting.

You can pause a program for 10 minutes after restarting. After that, live TV will resume.

This is different from your pause capabilities for live TV and recorded programs. Please visit the

Pause, rewind or fast-forward live Optik TV

support article for more information.

Similar to On Demand content, you cannot record restarted shows. However, you can go back to live TV and record the program from that point on.

Similar to live TV, you cannot fast forward or skip commercials on programming that has been restarted. Restrictions, if applicable, are applied by the channel provider. Fast forwarding is available only on select programming*.

: If fast-forwarding is important to you, be sure to use your PVR to set a recording. Visit the

Pause, rewind or fast-forward live Optik TV

support article for more information.

*Fast forwarding is not available on the Optik TV app at this time

Yes, it is possible to resume programs from where you left off under some conditions. In those cases, the button is replaced by a button.

No, this feature is included with Business Optik TV at no extra cost.

Depending on the content rights of the next program, you can continue watching in mode or you will return to in-progress live TV.

You may have triggered the on Business Optik TV by rewinding past the point when you started watching the program. You cannot fast-forward or skip commercials on programming that has been restarted.

: The allows you to rewind up to 30 hours in select previous programming, identified by the icon.

: If fast-forwarding is important to you, be sure to use your PVR to set a recording. Visit the

Pause, rewind or fast-forward live Optik TV

support article for more information.

Approximately 5 seconds after tuning in to a channel, the channel peek and the button disappears. You can get it back by pressing the up or down arrow on your remote. Once it appears, press to restart the program.

You can also press the button on your remote once you have tuned in to the channel. You will see an option to . Select it to restart your program.

There is currently no option to disable the . You can still watch live TV as normal: Simply ignore the button and it will disappear after a few seconds.

: You can remove the channel peek ( ) that displays the button by pressing the button on your remote while this preview window is visible.