Optimize your experience with Smart Hub for Business

Place the Smart Hub for Business above ground, near a window and on an elevated surface, such as a table or shelf. If you are in a multi-storey building, the highest floor is the best option.

To ensure the best experience, we suggest placing your Smart Hub for Business in different areas throughout your building and conducting a speed test in each area with only one device connected to the hub. Connect the hub with an Ethernet cable. The spot that gets the fastest download speed should be where you place your Smart Hub for Business.

Foliage can impact your smart hub's connection, which can impact your Internet speed. If you notice a drop in speed during the springtime, try moving the device around in your building by following the above steps.

Avoid placing the smart hub on the floor, in basements or in closed areas like closets or cabinets.

Avoid placing your smart hub near mirrored objects, fish tanks or objects that may obstruct the signal.

If your smart hub is in a location that is surrounded by other electronic items (see the list of items under the section

Minimize radio interference

below), move it away from these items to ensure you get good signal strength.

Cordless telephone base station

Other wireless modems or routers

Dense or metallic objects (file cabinets, brick walls, etc.)

Copper or other metallic pipes

Appliances, such as microwave ovens, air conditioners and television sets

Garage door openers

Building materials

Bluetooth devices

Wireless speaker systems

Baby monitors

Wireless security cameras

Certain monitors and LCD displays