Optimize your TELUS Business Wi-Fi

The speed and reliability of your Business Wi-Fi connection can be impacted by a range of factors, including:

Try the below initial steps to see if your performance improves before progressing.

: Restarting or resetting your modem may only provide a temporary fix to your problem. If you find the issue reoccurs

contact us

in order for us to find and fix the root cause of your problem.

If you have a large space and would like additional coverage, TELUS Business offers Boost Wi-Fi to extend your Wi-Fi network.

Learn more about

Boost Wi-Fi

.

Boost Wi-Fi 6 is a complimentary networking hardware appliance that adds Wi-Fi capability to the existing High Speed Internet Access (HSIA) wireline network. Learn more about

TELUS Boost Wi-Fi 6

and find answers to common Wi-Fi questions.

Some devices may cause interference with your Wi-Fi signal if they are within close proximity of your modem. If possible, try removing or turning off sources of potential interference. Try to relocate the following away from your modem and Wi-Fi devices:

If after moving the devices the interference persists contact the device manufacturer for additional troubleshooting.

Installing Boost Wi-Fi can help with Wi-Fi congestion. Learn more about

Boost Wi-Fi

.

Your Wi-Fi bandwidth is shared across all connected devices in your workplace. Using up this bandwidth can impact the speed and performance of your device.

Some devices connected to your Wi-Fi may automatically use bandwidth. If you do not require your device to be connected turn it off and this should help free up some bandwidth.

Sharing the same frequency can slow down or disrupt your Wi-Fi service. This is particularly problematic in multi-dwelling units where a neighbour’s Wi-Fi can be operating on the same frequency.

: Our Advanced Wi-Fi modem offers smart Wi-Fi to select the optimum frequency for your workplace, so you don’t have to.