Start roaming on your business trip abroad

iOS (Apple) devices:

Android devices:

• You can always monitor your data usage while travelling.

  View your monthly data usage

  in the

  My TELUS mobile app

  or by logging into

  My TELUS

  and going to the usage section.

• Although using the

  My TELUS mobile app

  or

  My TELUS

  online will not use any of your monthly data, we recommend connecting to a Wi-Fi network before accessing any data consuming apps on your device.

Welcome notifications may be sent to the device(s) that are roaming

• If you have Easy Roam (as long your destination is included in Easy Roam)

• If you have a Canada-US plan (US destinations only)

• If you have a roaming pass

• If you’re not covered and will be subject to pay-per-use rates

An email notification may be sent to the account manager

• To ensure the account manager is aware of any potential roaming charges when any device on the account is roaming, the welcome message may also be sent as an email to all account managers.

• The welcome email notification will be sent to all the email addresses that have an account manager profile on

  My TELUS

  . You can change the email address that this email is sent to, through

  My TELUS

  online. Visit

  Change your email address

  in

  My TELUS

  for more information.

• If you do not have an email address associated with your mobility account, you must

  create a My TELUS account

  to

  manage notifications

  ,

  travel coverage

  and

  top-ups

  .

• If you’re having trouble getting your device to work, find out how to

  Troubleshoot mobile device issues while travelling

  .

• For instant help while travelling – such as confirming what travel rates apply to you – text

  ROAM

  to

  7626

  for free. This will not activate the Easy Roam daily fee either.