You're currently in Business Support. For help with a consumer service, visit our
Personal Support page.

Sending and receiving text messages internationally for TELUS Business customers

How to receive or send an international text message from within or outside of Canada

Below are instructions for TELUS Business customers on how to send international text messages. For pricing information please visit the texting section on
TELUS Add-ons

Send an international text message from Canada

  1. Compose a text message then enter the following in the ‘To’ field: 011, then the country code, then the region code, then the mobile phone number.
    Find a list of country codes

  2. Select
    Send

International text messaging rates apply per each message sent.

Send an international text message outside of Canada

  1. Compose a text message then enter the following in the ‘To’ field: "+" then the country code, then the region code, then the mobile phone number.
    Find a list of country codes
    Note
    : The + symbol can be obtained on most devices by pressing and holding 0 for a few seconds.

  2. Select
    Send

International text messaging rates apply per each message sent.

Receive an international text message

You can send or receive international text messages from anywhere you can use regular text messaging.
Note:
Standard local rates apply upon receiving a text message from an international number when you are in Canada.

Did this article solve your problem?

Yes
No

Related articles

How to make phone calls and send texts to numbers in different locations while on a business trip to the US or international destinations.

Troubleshoot issues that can prevent you from receiving text messages

Tips for business customers on setting up and using Voicemail to Text

How to send photos and videos by text message

Learn how to de-register iMessage from your phone

Learn about accessibility at TELUS
function assign() { [native code] }