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Trading in your iPhone — For TELUS Business customers
Learn about the Trade-in Program for business customers, including trade-in rules and instructions on how to deactivate your old iPhone
The
Trade-In Program
lets you trade your used device for a credit you can apply towards a new phone. This program is available to all new and existing TELUS Business customers. What you need to know
Before you begin
Before you trade in your iPhone, you'll want to prepare it so your account and personal information are protected.
Step 1: Deactivate “FindMyiPhone”
If you have “FindMyiPhone” switched on, you must switch this feature off before trading in your phone.
Step 2: Disable TELUS services on your device
Depending on the network-type used by your device, do the following to disable TELUS services on your device and protect your TELUS Business account:
Step 3: Reset your device to its original factory settings
Protect your privacy and reset your device to its original factory settings. Resetting your device deletes your ringtones, contacts, pictures, messages, and other downloaded content.
To reset your iPhone to its original factory settings:
How to trade in your used device
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