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Star commands for office phone explained

10 calling features you can activate or deactivate using “* + number”

Star Commands
enables you to activate or deactivate select calling features from their office phone.

To activate and deactivate star commands:

Call Return

  • Activation command:

    • *
      69
      to hear the last number that called you

    • *
      66
      to monitor a busy line

  • De-activation command:

    • *
      89
      to cancel
      *
      69

    • *
      86
      to cancel
      *
      66

Call Forwarding Busy

  • Activation command:
    *
    90

  • De-activation command:
    *
    91

Call Forwarding Fixed

  • Activation command:
    *
    79
    or
    79#
    or
    *
    72

  • De-activation command:
    *
    73
    or
    73#

Call Forwarding No Answer

  • Activation command:
    *
    92

  • De-activation command:
    *
    93

Call Forwarding Variable

  • Activation command:
    *
    72
    or
    72#

  • De-activation command:
    *
    73
    or
    73#

Call Screen

  • Activation command:
    *
    60

  • De-activation command:
    *
    60

Call Trace

  • Activation command:
    *
    57

Call Waiting

  • Activation command: Depress the receiver, link or flash button

  • De-activation command:
    *
    70

Per-Call Blocking

  • Activation command:
    *
    67

Voicemail

  • Activation command:
    *
    98

Downloads

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