Professional installation on us when you buy online¹.

Secure Business

Protect your business for just $45/mo, with the first 3 months on us.

Get the TELUS Secure Business Protect plan for just $45/mo. when you bundle with an eligible business product². Plus, get 3 months on us,³ and professional installation on us when⁴

See plans

Call 1-877-352-0898

Security camera for TELUS Secure Business. A roundel reads "Black Friday deals"

If you are an existing ADT customer, please call

1-855-958-8181

for any inquiries.

Need help finding the right security plan for your business?

Questionnaire takes 5-10 minutes to complete.

Take our questionnaire

Secure Business Plans

Tip: If you need security in a different province, please ensure your location in the top right corner of the page matches the location of your business.

Self Monitored

Smart Camera

3 year term

/month⁵⁶

An affordable, video-only, self-monitored service

1 indoor or outdoor video camera ⁷

Video analytics

Access to mobile application

Select Smart Camera Plan

Professionally Monitored

3 months for $0

Monitor

3 year term

/month⁸⁶

When bundled with TELUS Business services. Regular price $45/mo.

Save $10/mo

Included: 24/7 professional monitoring, Access to mobile app

1 main control panel

1 motion sensor

2 door or window sensors

Select Monitor Plan

3 months for $0

Protect

3 year term

/month⁹⁶

When bundled with TELUS Business services. Regular price $55/mo.

Save $10/mo

Included: 24/7 professional monitoring, Access to mobile app

1 main control panel

1 motion sensor

2 door or window sensors

1 indoor or outdoor video camera ⁷

Video analytics

Select Protect Plan

3 months for $0

Control

3 year term

/month⁹⁶

When bundled with TELUS Business services. Regular price $75/mo.

Save $10/mo

Included: 24/7 professional monitoring, Access to mobile app

1 main control panel

2 motion sensor

2 door or window sensors

2 indoor or outdoor video camera ⁷

Video analytics

Select Control Plan

Tailor and upgrade your protection

Secure your business and stay in control with cameras, sensors and automation devices that can be added to your security plan. Enhance your security solution to ensure all areas of your business are well protected.

Security cameras

Sensors

Automation

Control panel

Explore device catalogue

Protect your business from a distance

Keep your business protected with 24/7 monitoring, real-time HD video, and instant event notifications.

Security control from anywhere

Protect your business and home by easily monitoring alarms and cameras for multiple locations from our powerful mobile security app.

Automate your business for smart savings

Optimize your business with intelligent automation and reporting using smart cameras, sensors and thermostats to help you save time and money.

Simple customization and set up

With a selection of enterprise equipment and professional installation, easily customize your security system to meet your unique business needs.

Still have questions or need help?

Get expert advice from our security specialists.

Book a free consultation.

Looking for more security options?

Commercial security solutions

Looking for a scalable and more tailored security and automation solution? Protect your business with customized intrusion detection, access control, and video surveillance.

Explore custom options

Home security just got smarter

Monitor your home, receive alerts and even control your appliances, whether you’re home or away.

Explore TELUS SmartHome Security

A day with TELUS Secure Business

8:00 a.m.
Open your app and unlock your doors
Start the morning by opening your smartphone app, setting your thermostat for the working day, and unlocking your secured doors for your employees.
9:00 a.m.
Keep track of all-day deliveries
With time-limited access codes, track who delivered your morning or after-hour packages, and if they accessed any secured areas with your installed motion and door sensors.
2:00 p.m.
Attend your off-site meeting
No need to worry when you can monitor your office and secured areas with real-time alerts and HD security footage, anywhere you are.
6:00 p.m.
Lock up and head home
By setting automatic closing preferences, rest with ease knowing you locked the doors, armed the system, and adjusted the thermostat so you save on energy costs.

Business Bundles

Build your own TELUS Secure Business bundle with Internet and other business services to help you stay connected and save.

Explore bundles

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App Store

Frequently asked questions

New Customer FAQs

What does your business need before signing up?

A wireless internet connection that is at least 2.5 Mbps. If you don’t have internet, sign up for TELUS Office Internet and when you do, you’ll save $10 on your TELUS Secure Business monthly bill.

Will my existing security system work with TELUS Secure Business?

It depends. A TELUS Business agent can happily assess whether you can use existing hardware.

What if I don’t want a 3-year service commitment, can I take a 2 or 1 year commitment?

Only 3-year commitments are available at this time. If you wanted to end your service early, you would have to pay the remaining months of the agreement.

What if I move during my 3 year service agreement?

You will have to pay an installation charge so one of our technicians can install your service at your new location. This charge will vary depending on what needs to be moved, please contact us to find out more.

You also have the option of transferring the service to the new occupants/residents. If that’s not possible, a cancellation fee will apply.

What if I want to add more hardware to my package such as additional cameras?

You can always add additional equipment and services (additional charges may apply)

What if a piece of hardware breaks during my 3 years commitment?

While on contract all technical issues will be corrected by TELUS, certain restrictions may apply.

Do I need to apply for a security permit?

Yes, most municipalities in Canada require each business to have a security permit in the event emergency crews are dispatched due to an alarm.

Unfortunately, the rules are not the same for every city so it is best to search for your city’s permitting requirements online.

Do I need to display my permit?

Refer to local municipality rules & guidelines.

Guidelines

What is an insurance certificate and what does it do?

Having a monitored security system from TELUS can reduce insurance rates. If your insurance company offers such a discount, you can use your monthly bill issued to you as proof of the system.

You can also request an insurance certificate as proof of service either through Live Chat, or by phone at 1-855-818-3587

Does my business need a custom security system set-up?

If your premises are in need of any of the following, please contact the TELUS Custom Security System team at 1-855-909-8277 to assess your installation needs:

- Hardwired security system or hardwired smoke sensor
- Continuous security monitoring for 5 partitions
- At least 10,000 square feet
- 8 Security cameras or more

User Support Pages and Videos

Request a sales callback

Have a question or ready to order? We aim to respond within two business days.

Request sales callback

Want exclusive offers from TELUS?

Receive business insights, exclusive offers and the latest deals when you sign up for emails with TELUS.

Talk to a Sales Expert for TELUS Secure Business

1-877-352-0898

8 a.m. - 11 p.m. EST, Monday - Friday

8 a.m. - 8 p.m. EST, Saturday - Sunday

Existing ADT by TELUS Customer

1-855-958-8181

Technical, Billing, and Account Support

1-855-818-3587

8am - 5pm local time , Monday – Friday | 24/7 Technical Support

View terms and conditions

New TELUS Secure Business customers who activate a TELUS Secure Business Monitor, Protect or Control plan on a 3-year term online are eligible to receive the professional installation for $0 (regularly $199). Customers will be charged a rescheduling fee of $199 if the customer fails to be at the scheduled appointment time and/ or does not provide 24 hours notice in advance to reschedule. Charges for installation fees are subject to change without notice. TELUS reserves the right to withdraw or modify this offer at any time. Final eligibility for services will be determined by a licensed and certified TELUS technician in accordance to minimum system requirements and location. Taxes not included. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
In order to be eligible for the $10 off/month bundle discount on TELUS Secure Business, a customer must subscribe to the Monitor plan on a 3-year term and bundle with one or more of the following services: new or existing, Business voice-capable Mobility plan, Business Connect or Business Internet. Rates and offers are subject to change without notice. Final eligibility will be determined by a TELUS representative
New TELUS Secure Business customers are eligible to receive the 3 months at $0 offer, a customer must activate TELUS Secure Business Monitor, Protect or Control on a 3-year term. Equipment is TELUS-owned. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be payable by the customer. Any add-ons will be an extra cost. Applicable taxes and fees are extra. Cancellation charges apply for early termination of a 3-year term. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
New TELUS Secure Business customers who activate a TELUS Secure Business Protect or Control plan on a 3-year term online are eligible to receive the professional installation for $0 (regularly $199). Customers will be charged a rescheduling fee of $199 if the customer fails to be at the scheduled appointment time and/ or does not provide 24 hours notice in advance to reschedule. Charges for installation fees are subject to change without notice. TELUS reserves the right to withdraw or modify this offer at any time. Final eligibility for services will be determined by a licensed and certified TELUS technician in accordance to minimum system requirements and location. Taxes not included. Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
Regular TELUS Secure Business package price is $15/per month for the Smart Camera plan.

The Smart Camera plan includes one of the following wireless cameras: HD Wireless Outdoor Security Camera, HD Wireless Indoor Security Camera, Slimline Doorbell Camera, Round Doorbell Camera. The Smart Camera plan is a self-monitored plan and does not include 24/7 business security monitoring.

Prices may vary by market. Any add-ons will be an extra cost. Applicable taxes are extra. Cancellation charges apply for early termination. Equipment is TELUS-owned. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be payable by the customer and will be charged to the customer’s account.

Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
Price may vary as you configure your individual plans. Plan selected will be pre-populated on the configuration web page.
TELUS Secure Business requires a wireless internet connection and upload speeds of at least 2 Mbps per camera. Power over Ethernet cameras require an Ethernet connection and upload speeds of at least 2 Mbps per camera i.e. 4 cameras require a minimum upload speed of 8 Mbps.
Regular TELUS Secure Business Monitor plan price $45/month.

Customers who sign a 36-month contract on a TELUS Secure Business Monitor package receive 1 panel, 1 motion sensor and 2 door/window contacts.

To receive 3 first months at $0 and $10 off per month, a customer must purchase TELUS Secure Business Monitor plan in addition to one (1) or more of the following TELUS business products and services: new or existing, Business Internet, TELUS Business Connect, or a Business wireless voice-capable mobility rate plan.

New TELUS Secure Business customers who purchase TELUS Secure Business but do not bundle with TELUS business products are eligible to receive a monthly bill credit for the first 3 months to offset monthly security service charges.

Prices may vary by market. Any add-ons will be an extra cost. Applicable taxes are extra. Cancellation charges apply for early termination. Equipment is TELUS-owned. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be payable by the customer and will be charged to the customer’s account.

Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.
Regular TELUS Secure Business Protect plan price $55/month.

Customers who sign a 36-month contract on a TELUS Secure Business Protect package receive 1 panel, 1 motion sensor, 2 door/window contacts and 1 indoor or outdoor video camera.

To receive 3 first months at $0 and $10 off per month, a customer must purchase TELUS Secure Business Protect plan in addition to one (1) or more of the following TELUS business products and services: new or existing, Business Internet, TELUS Business Connect, or a Business wireless voice-capable mobility rate plan.

New TELUS Secure Business customers who purchase TELUS Secure Business but do not bundle with TELUS business products are eligible to receive a monthly bill credit for the first 3 months to offset monthly security service charges.

Prices may vary by market. Any add-ons will be an extra cost. Applicable taxes are extra. Cancellation charges apply for early termination. Equipment is TELUS-owned. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be payable by the customer and will be charged to the customer’s account.

Offer is subject to change without notice. Final eligibility will be determined by a TELUS representative.

Protect your business for just $45/mo, with the first 3 months on us.

Need help finding the right security plan for your business?

Secure Business Plans

Self Monitored

Smart Camera

3 year term

1 indoor or outdoor video camera 7

Video analytics

Access to mobile application

Professionally Monitored

Monitor

3 year term

1 main control panel

1 motion sensor

2 door or window sensors

Protect

3 year term

1 main control panel

1 motion sensor

2 door or window sensors

1 indoor or outdoor video camera 7

Video analytics

Control

3 year term

1 main control panel

2 motion sensor

2 door or window sensors

2 indoor or outdoor video camera 7

Video analytics

Video analytics

Tailor and upgrade your protection

Protect your business from a distance

Security control from anywhere

Automate your business for smart savings

Simple customization and set up

Still have questions or need help?

Looking for more security options?

Commercial security solutions

Home security just got smarter

A day with TELUS Secure Business

Open your app and unlock your doors

Keep track of all-day deliveries

Attend your off-site meeting

Lock up and head home

Business Bundles

Download Centre and Log-in

Frequently asked questions

Request a sales callback

Want exclusive offers from TELUS?

Talk to a Sales Expert for TELUS Secure Business

View terms and conditions

1 indoor or outdoor video camera ⁷

1 indoor or outdoor video camera ⁷

2 indoor or outdoor video camera ⁷