You're currently in Personal Support. If you're a Business customer, visit our
Easy Roam: Frequently asked questions
Learn how to set up your mobile device for Easy Roam and tips to manage roaming while travelling.
Self-serve only
Please note that this is an online-only task that can easily be done using either My TELUS online or the app.
How does Easy Roam work?
How do I get Easy Roam or confirm if I have it enabled?
Do I need to do anything to activate Easy Roam when I travel?
Will I be charged for Easy Roam every day I travel?
What numbers can I call and text with Easy Roam?
How does Easy Roam work with a local calling plan?
US or international long-distance calling add-ons
What destinations are included in Easy Roam?
Travelling to multiple destinations with Easy Roam
Where can I learn more about TELUS Health MyCare Travel?
What notifications do I receive when using Easy Roam?
What happens if I run out of data or exceed other monthly plan limits?
How do I remove Easy Roam?
Did this article solve your problem?
Yes
No
Related articles
Understanding how you will be charged while travelling
Learn about roaming charges, how to avoid unexpected roaming charges while travelling or near the US border, and information for travelling across Canada
Set-up and tips for travelling with your mobile device
Learn how to set up and use your mobile device with Easy Roam.
How to enable Extended Network Coverage on your device
Learn how to set up and use your mobile device with the TELUS Extended Network.
Troubleshoot mobile phone problems when travelling
How to restart your device or manually select a mobile roaming network
Learn about accessibility at TELUS