JULY 24, 2024
WestJet and TELUS form partnership to revolutionize guest experience, including free inflight Wi-Fi, delivered by Starlink
WestJet and TELUS will be Canada’s first to leverage Starlink technology to bring Canadians best-in-class, high-speed internet onboard beginning December 2024
CALGARY, ALTA., – July 24, 2024 – Today, WestJet and TELUS unveiled the first step in a multi-year strategic partnership that will transform the inflight experience for WestJet guests by providing industry-leading, fast and free internet, presented by TELUS and delivered by Starlink onboard WestJet aircraft. This announcement marks the beginning of a fully integrated partnership between WestJet and TELUS, and a significant leap forward for the airline’s inflight connectivity.
“Through our strategic partnership with TELUS, we are setting a new standard in the Canadian airline industry by offering Starlink’s revolutionary inflight connectivity, and thanks to TELUS we are able to bring this inflight experience to WestJet Rewards guests for free,” said John Weatherill, WestJet Group Executive Vice-President and Chief Commercial Officer.
In the coming months, WestJet and TELUS will announce additional, exclusive benefits and perks for WestJet Rewards members and TELUS customers.
“The future of inflight connectivity and entertainment is here, and we’re excited to enter this long-term partnership with WestJet to enhance the flying experience for guests and bring more value to WestJet Rewards members and TELUS customers, whether they are on the ground or in the air” said Zainul Mawji, Executive Vice-president and President, TELUS Consumer Solutions.
WestJet will be the largest North American and first commercial Boeing 737 airline to offer inflight connectivity powered by Starlink’s best-in-class technology platform, which includes the world’s largest satellite constellation. Starlink was selected as WestJet’s new inflight technology partner for its ability to deliver enough bandwidth and lowest latency internet for every guest onboard to live-stream videos or online game direct from their devices as if they were at home.
“With more than 1,000 aircraft committed to Starlink worldwide, high-speed, low-latency internet is the future of aviation connectivity and we’re excited to work with WestJet to bring Starlink technology to their guests in the coming months,” said Jason Fritch, SpaceX’s Vice President of Starlink Enterprise Sales.
This new platform will take flight before the end of 2024, with plans to complete the installation on WestJet’s modern narrowbody fleet by the end of 2025. All wide-body aircraft are planned to be upgraded by the end of 2026.
Access to the new inflight system will be exclusively provided to WestJet Rewards members free of charge thanks to TELUS. WestJet guests can easily become WestJet Rewards members by simply
creating a WestJet Rewards account on
line at any time in advance of their WestJet operated flight. About TELUS