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Descriptive Video
How to turn on the descriptive video service in your Optik programming.
There are two ways to access Descriptive Video: via a quick access method using the remote or via the main menu.
Temporarily use descriptive video:
Select the
Options
button on your remote
Select
Audio languages
Select
Descriptive Video
Note
:
This setting will only appear if the program in question has a
Descriptive Video
Audio track
This method is not permanent and your set top box will revert to non-descriptive video audio the next time it is turned off then on
Permanently use descriptive video:
Select
Menu button
on your remote
Scroll to and select
Settings
and press
OK
Scroll to and select
Audio
and press
OK
Select
Audio Language
and press
OK
Select
Descriptive Video
and press
OK
Select
Save
and press
OK
Select
Exit
to return to your TV
Note
: if you have set the descriptive video to on in the menu and want to turn Descriptive video off temporarily follow the quick method above:
Select the
Options
button on the remote
Select
Audio Languages
Select
English
Descriptive video will be turned off until the next time the STB is powered on or the above steps are redone.
Note
: Currently only a limited number of programs have
Described video
. To find out which programs have a descriptive video audio track on now and up to 5 days into the future go to:
https://www.ami.ca/dvguide
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