You're currently in Business Support. For help with a consumer service, visit our

Descriptive Video

How to turn on the descriptive video service in your Optik programming.

There are two ways to access Descriptive Video: via a quick access method using the remote or via the main menu.

Temporarily use descriptive video:

  1. Select the
    Options
    button on your remote

  2. Select
    Audio languages

  3. Select
    Descriptive Video

Note
:

  • This setting will only appear if the program in question has a
    Descriptive Video
    Audio track

  • This method is not permanent and your set top box will revert to non-descriptive video audio the next time it is turned off then on

Permanently use descriptive video:

  1. Select
    Menu button
    on your remote

  2. Scroll to and select
    Settings
    and press
    OK

  3. Scroll to and select
    Audio
    and press
    OK

  4. Select
    Audio Language
    and press
    OK

  5. Select
    Descriptive Video
    and press
    OK

  6. Select
    Save
    and press
    OK

  7. Select
    Exit
    to return to your TV

Note
: if you have set the descriptive video to on in the menu and want to turn Descriptive video off temporarily follow the quick method above:

  1. Select the
    Options
    button on the remote

  2. Select
    Audio Languages

  3. Select
    English

Descriptive video will be turned off until the next time the STB is powered on or the above steps are redone.

Note
: Currently only a limited number of programs have
Described video
. To find out which programs have a descriptive video audio track on now and up to 5 days into the future go to:
https://www.ami.ca/dvguide

Did this article solve your problem?

Yes
No

Related articles

Turn captioning on or off and learn how to change settings

How to apply for a large print or Braille bill free of charge

Learn about accessibility at TELUS