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TELUS return shipping waybill

In this page you will be able to download your return shipping waybill for returning TELUS equipment via Canada Post.

Green flower
Green flower
Green flower

Please have the last 
4 digits of your account 
number ready:

You can find your account number on the first page, top left corner of your TELUS bill.
Please exclude the 10th digit, as shown in the following sample image.

You can find your account number on the first page, top left corner of your TELUS bill.

Please exclude the 10th digit, as shown in the following sample image.

Your TELUS bill account number with last 4 digits, excluding the last digit, highlighted.

Reminders on how to return your equipment:

  • Securely pack all equipment in a sturdy appropriately sized box of your choice.
  • Stuff empty space with paper or other packing material to prevent damage during transit.
  • Once your box is packed, affix the printed TELUS return waybill to the box.
  • Drop the package off at a Canada Post outlet of your choice. With the waybill, there will be no cost to you for shipping.
  • Please retain your copy of the waybill for reference and to track your package.
Velvet flower
Velvet flower

Reminders on how to return your equipment:

  • Securely pack all equipment in a sturdy appropriately sized box of your choice.
  • Stuff empty space with paper or other packing material to prevent damage during transit.
  • Once your box is packed, affix the printed TELUS return waybill to the box.
  • Drop the package off at a Canada Post outlet of your choice. With the waybill, there will be no cost to you for shipping.
  • Please retain your copy of the waybill for reference and to track your package.