Home phone Call Control explained

With Call Control on, when a caller phones you for the first time, they’ll be prompted to enter a number on their keypad. If they enter it successfully, the call will go through to you, and they won’t be prompted again (as long as they’re one of your 25 most recent callers).

If they fail to enter the correct number, they’ll hear an automatic message that they’ve been prevented from reaching you. This screening process prevents robocalls from getting through, and is simple enough for real-life callers to pass.

You can add phone numbers to your to avoid having them screened when they try to reach you.

We highly recommend adding telephone numbers of frequent or important callers (e.g. family members, school offices, doctors’ offices, libraries, etc.), especially those that may use auto-dialling to reach you to your Accepted list, as well as anyone who doesn’t speak English or French.

If you don’t want to receive calls from certain numbers at all, you can put them on your .

If you wish to add up to 100 numbers to your Accepted and Blocked lists and view your last 100 calls, upgrade to Call Control Premium for just $3/month.

Call to upgrade.

Call Control can also be managed with IVR (Interactive Voice Response).

Dial *99 for English prompts.

IVR can be used to:

Learn how

Call Control works for mobile phones

.