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Managing your internet data usage
Managing your internet data usage
Information and tips to help you manage your internet data usage
View your current and past home internet data usage
The best way to predict your future home internet needs is to look at your current and past usage.
You can view your internet data usage to ensure you are on a plan that meets your needs. Here’s how:
Log in to
My TELUS
Select
Internet
Under the
Manage your usage
section, select
See usage details
To view your usage for the current billing cycle, select
This cycle
. You will find:
How much data you have used
Your data allowance
How many days remain in your billing cycle
When the usage indicated was last updated
Daily usage breakdown by uploads, downloads and total usage
To view your past usage for the last 12 months, select
Past cycles
. You will find:
How much data you have used for the past 12 months
Monthly usage breakdowns by usage, data overage, and overage fee
Daily usage history breakdown by uploads, downloads, and total usage
You can also download your daily and monthly past usage details as CSV files
To learn more about when you receive usage alert emails, select
Usage alerts
. You will find:
The email address where usage alert emails are sent at 75%, 90% and 100% of usage
Note
: My TELUS usage meters can be delayed by up to 6 hours, but usage alert emails are close to real-time
View your usage history with the mobile app
You can also view your current and past usage with the My TELUS mobile app.
Download and log in to the
My TELUS mobile app
Select the
Usage
tab
Here you will find:
How many days are left in your bill cycle
Your data allowance
How much data you have used
Past usage
Controlling usage
If you find that you are exceeding your monthly data allowance, ensure you’ve taken these basic precautions:
Ensure your Wi-Fi is password-protected. This will prevent neighbours and others from using any of your data
Install anti-virus / anti-spam software. Visit
telus.com/norton
Turn off streaming music and video when not in use
If after taking the above steps, you find you still need more data, you can:
Upgrade your plan
Subscribe to
unlimited internet usage
for $20 per month through
My TELUS
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