SmartHome Security: Before you buy

To use products, you’ll need high-speed internet service to support camera use and to be within the TELUS Mobility HSPA coverage area. Visit our

Coverage Map

to find out if you qualify.

Follow these steps to make sure your Wi-Fi signal will reach your security cameras before you install them:

Want to upgrade your wireless network? Below are a couple of ways to upgrade your home network:

For more information on how to install your Outdoor Camera, please watch the video below:

: If you have an existing security system and would like to re-use the devices, there’s a good chance we can “take over” your existing security system.

: These lists are not exhaustive. If you’re not sure what type of security system you have, please contact us and our technicians will assess your system at time of install.

If you are outside of the

coverage map

range or looking for a specific security feature for your home, please

contact us

. We can assist with the following features:

is a service which sends a certified and trained guard to the customer’s home to verify whether an intrusion alarm is a true event or a false alarm. Guard Response is available in select locations.

Click here

for more information.

Most cities require an alarm permit. For details and to secure a permit, visit your city’s website.

Some municipalities require you to have a permit in place by the time of your installation. Please reach out to your local municipality to ensure you are set up for success during the install.

For more information, visit

Municipal alarm permits

.

You must have a TELUS Mobility or KOODO account in your personal name or be an authorized user on your account. PC Mobile accounts do not qualify for the discount.

You must have one or more home services with TELUS including: Home phone and/or PIK TV and/or Optik TV and/or High Speed Internet.

Financing is available on devices $50 and up over 36 or 60 months depending on the length of your SmartHome Security term.

Home insurance providers typically offer discounts when security systems are installed. Discounts range from 5 - 20%.

With a smart thermostat installed, expect to save up to 6% on your heating bill. Savings will be greater if you also have light and energy management systems in place.

Water damage makes up the majority of home insurance claims. Prevent costly water damage and save on repairs by installing flood sensors around your home.

Interested in learning more about , but have an existing contract with another provider? Please

contact us

to understand your options. We will not pay out existing contracts, however, we have very competitive offers, which may offset any expenses you incur leaving your current provider.

For information on additional fees, such as false alarm fees, alarm permit fees and guard dispatch and grounding fees, visit

telus.com/SmartHomeFees

.