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Energy

Introducing TELUS SmartEnergy

Aug 22, 2024
Canadians from coast to coast are facing challenging economic conditions, from inflation on everyday goods to the rising price of living expenses like electricity and gas. Couple that with top-of-mind concerns about climate change and environmental sustainability – organizations everywhere are looking for ways to help. 
At TELUS, our commitment to
making the future friendly
and helping to
protect our planet
is at the heart of everything we do – making our decision to enter the energy efficiency market a natural extension of our core values.

A game-changing service to save on home energy bills

We are thrilled to introduce TELUS
SmartEnergy
: A groundbreaking energy management service within our SmartHome+ app. This intuitive experience is designed to educate and empower Canadians to save on their monthly energy bills, earn
TELUS Rewards
, and support reforestation efforts by planting up to four trees per year for each customer.
The SmartEnergy dashboard that shows a user their weekly snapshot of energy usage and cost.

What is SmartEnergy?

SmartEnergy is a comprehensive home energy management service that tracks energy usage, automates energy saving routines and provides tips and tricks to help you make smarter energy consumption decisions.
In combination with energy savings events (a window of time when linked smart devices will automatically adjust their state to reduce energy consumption and will return to their initial state when the event is over) TELUS SmartEnergy makes it easy to save money on your annual energy bills.
In addition to saving you money, our mission is to help utilities from coast-to-coast find relief from the ever-increasing demand and pressure on the energy grid. As more and more customers choose SmartEnergy, we’ll be able to help give energy back to the grid when needed– especially during peak hours.

How does SmartEnergy work?

The SmartHome+ app guides you through the pairing of compatible smart plugs and smart thermostats and helps you easily create routines and automations to save you money on your energy bills. As you participate in energy saving events, you can even earn TELUS Rewards!
Here’s how:
  1. Install and use a compatible
    smart thermostat
    to optimize home heating and cooling routines, helping to balance overall comfort and energy efficiency.
  2. Connect high-energy consuming devices such as televisions, gaming consoles, portable AC units and space heaters to
    smart plugs
    to stop them from using energy even when they are turned off. 
  3. Set up custom energy saving routines and automation schedules through your connected smart devices to make your home even more energy efficient.
  4. Participate in energy savings events and earn
    TELUS Rewards
    .

An image of the Routines screen within the TELUS SmartEnergy app.

What devices are compatible with SmartEnergy?

There are 2 smart devices currently compatible with SmartEnergy:
You can purchase these devices when you subscribe to SmartEnergy. And don’t worry - we’re adding more compatible devices all the time! Keep an eye on our
device listing page
to see what else is coming soon.

Is installation required?

Installation requirements will vary based on your home and the smart devices you purchase.

You can either install your devices on your own or let us take care of it for you.

We offer professional installation on select devices to SmartEnergy subscribers in most major cities across Canada for a flat fee. You can find out more about our professional installation options
here
.

Let's make our planet healthier, together

Every SmartEnergy annual subscription includes the planting of four mangrove trees in Kenya, which supports efforts contributing to carbon sequestration and climate resilience.
A mangrove is a shrub or tree that grows mainly in coastal saline or brackish water. Global mangrove cover is rapidly declining – their renewal is essential for addressing climate change while enhancing local livelihoods and food security. 
Mangroves are vital for diverse ecosystems, providing key environmental and economic benefits, including: 
  • Providing productive habitats that thrive in areas with tidal and river water flow and ensure high nutrient levels.
  • Supplying valuable resources like commercial fish, shellfish and fuel wood to African coastal communities.
  • Shielding millions of people a year from storm surges and coastal flooding, providing a cost-effective alternative to sea walls.
  • Storing up to five times more carbon than land forests to help with carbon sequestration.
An image depicting the reforestation of mangrove trees.

Join us and make an impact

TELUS is dedicated to upholding our commitment to social and environmental causes. Our vision for Canada and our collective future is for a place where energy efficiency is a practice wherever you call home.
We invite all Canadians to join the movement and help us achieve this vision.
Subscribe to TELUS SmartEnergy today
to start saving on your energy bills while contributing to a more sustainable future.