Information Architecture

When users arrive on our site, whether through our homepage or somewhere else in the site, it is imperative that they can figure out where they are within the site, what information is available to them, and how to get to the information they are looking for.

Learn more about how to design navigation menus, breadcrumbs and more that actually work for our users.

Breadcrumbs

These guidelines define the requirements for using breadcrumbs on the core, non-authenticated telus.com website.

Learn more about breadcrumb guidelines

Navigation menus

Learn more about the guidelines to follow when building navigation menus on the telus.com website, or when making any changes.

Read more about navigation menu guidelines
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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