TELUS makes your Microsoft 365 business environment better
TELUS makes your Microsoft 365 business environment even better, connecting you to the global telephone network with 24/7 support and complementary solutions to help you thrive in the hybrid work era.
How TELUS enhances Microsoft 365 and Microsoft Teams
Chat. Collaborate. And now call.
Add TELUS Direct Routing or Operator Connect for Microsoft Teams to link to the global telephone network for exceptional call quality and reliability.
We make it easy.
TELUS project managers and 24/7 support make planning, implementing and supporting your Microsoft 365 deployment fast and worry-free.
Helping you thrive in a digital world.
Complement your Microsoft Teams deployment with TELUS communications, security and networking solutions to help you thrive in a hybrid work era.
Why add TELUS Direct Routing or Operator Connect for Microsoft Teams?
Connect Microsoft Teams to the global telephone network in one of two ways. Work with TELUS directly to integrate your phone systems and on-premise infrastructure with TELUS Direct Routing. Or, use Operator Connect to easily self-administer voice services directly within the Microsoft Teams Admin Centre portal.
Combine Microsoft’s unified communications platform with TELUS’ voice solutions and work virtually anywhere, from any device.
Easily and securely provision, report and diagnose your TELUS voice services.
Work with TELUS to customize your voice solution based on the size and calling requirements of your business.
Connect Microsoft Teams to the TELUS voice network with TELUS Direct Routing or Operator Connect and place calls from anywhere using your local telephone number.
Choosing between Operator Connect and Direct Routing
For companies planning to use Microsoft Teams for their unified communications needs, the choice between Operator Connect and Direct Routing will depend on their business requirements:
Preferred operator selection
Select TELUS from the list of approved telephone network (PSTN) providers with Operator Connect, or bring your own provider with Direct Routing.
Simple deployment and management portal
Simple web-based administration with Operator Connect, or in-depth programming and integration into legacy hardware with Direct Routing.
Reduce costs and increase productivity
Shared access to Azure with Operator Connect reduces infrastructure and management costs. Direct Routing offers a dedicated customized connection through Azure.
Speak with an expert to discover how Microsoft 365 and TELUS are better together
The benefits of Microsoft 365 include:
- Flexible and familiar tools for centralized collaboration in real-time, across teams, devices and platforms.
- Empower teams to stay connected and productive no matter where they are, regardless of distance or time difference.
- Secure, regular back-up and storage of data in the cloud ensuring compliance and business continuity.
Microsoft 365 Plans
Microsoft licences delivered by TELUS include these benefits: personal onboarding service, 24/7 support, and much more through our Business Apps Concierge Service.1
Business Basic
Online versions of Microsoft 365 with:
- Word, Excel, PowerPoint and Outlook
- 50 GB mailbox and 1 TB storage
- Microsoft Teams video conferencing
Business Standard
All the features of Basic, plus:
- Desktop versions of Office apps with premium features
- One license covers 5 phones, 5 tablets and 5 PCs or Macs per user
Recommended
Business Premium
All the features of Standard, plus:
- Advanced security features
- Access and data control with Intune
- Cyberthreat protection with Microsoft Defender
Enterprise E3
Core security and compliance capabilities for your enterprise:
- Desktop, web and mobile versions of Office apps
- Windows Enterprise OS
- Microsoft Planner, Power Apps, Power Virtual agents
- Intelligent security
Enterprise E5
All the features of Enterprise E3, plus:
- Advanced analytics
- Extended identity and threat protection
- Information protection and advanced compliance capabilities
- Power BI to gain business value from your data
Enterprise F3
Frontline workforce with productivity apps and cloud services:
- Intuitive tools that deliver a connected and secure experience
- Customized apps and workflow automation
- Safeguard company assets with intelligent security
TELUS is a complete Microsoft vendor. Contact us to learn more about all our plans.
The switch to Microsoft 365 can be easy with TELUS
We offer a variety of additional service offerings to ensure your business has a worry-free transition to Microsoft 365.
Productivity Suite Onboarding2
Our experts guide businesses to make their business apps experience worry-free from the start.
Productivity Suite Migration2
Customers can enjoy peace of mind while TELUS manages all aspects of mailbox migration from start to finish (minimum purchase of 4 mailboxes).
Professional Services
Advisors from TELUS Consulting Services will help transform your business to the cloud.
Managed Services
Maximize your Microsoft 365 investment to enhance productivity and reduce operational costs.
Make Microsoft Teams even better
TELUS Business Connect links Microsoft Teams to the global telephone network while adding advanced features, including analytics, usage reports and call recording.
Modernize your network to thrive in the hybrid work era
With more data being collected, more devices being connected and more employees working from more locations, make your Microsoft 365 environment even better with an intelligent network from TELUS.
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