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Enable Call recording

As admin, you can enable and disable call recording

On-demand Call Recording

  1. From
    Voice Manager
    , select
    Phone System
    >
    Auto Receptionist
    >
    General Settings
    >
    Call Recording

  2. Toggle on
    Enable On-demand Call Recording

To record calls at any time, press (
*
) (
9
) on the dial pad while the call is active.

Automatic Call Recording

Available on Complete and Complete Plus Editions

  1. From
    Voice Manager
    , select
    Phone System
    >
    Auto Receptionist
    >
    Call Recording

  2. Toggle on
    Automatic Call Recording

  3. Select
    Edit
    under
    Extensions to Record
    and select the extensions to record for
    Inbound
    and or
    Outbound
    >
    Save
    A. Users B. Call Queues C. Paging Only

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