You're currently in Business Support. For help with a consumer service, visit our
Personal Support page.

Changing your Wi-Fi network’s name and password - Actiontec T3200M — For TELUS Business customers

Configure a customized and secured Wi-Fi network on the Actiontec T3200M

Your Actiontec T3200M wireless gateway includes a preconfigured Wi-Fi network. The name (SSID) and password of your Wi-Fi network are printed on a label affixed to the side of your wireless gateway.

To configure a customized and secured Wi-Fi network:

  • Connect your computer directly to the gateway using an Ethernet cable.
    OR

  • Connect your gateway over your preconfigured Wi-Fi network.

If you would like to change the default network name and password, follow these steps:

  1. Launch your Web browser and enter the address
    http://192.168.1.254/
     in the address bar

  2. On the gateway’s login page, enter the
    administrator’s username and password
    (this information is found on your modem)

  3. On the next screen, select
    Wireless Setup
    . You will be redirected to the
    Basic Settings screen

  4. Change the
    SSID Name,
    entering a customized network name or that of the old equipment you have just replaced. This will save you from having to reconfigure all of your wireless devices for the new work

  5. Select the
    Use Custom Key/Passphrase
    box, then clear the corresponding text box.

  6. Next, enter the desired password or that of the old equipment you have just replaced (8 to 63 characters).

  7. Select
    Apply

It should take around 30 seconds to apply the new settings. If you are using the credentials from your old equipment, your devices should automatically recognize them and connect to the network. If you are using new credentials, you will have to connect your devices to the new customized network.

Notes
:

  • You may also need to reset your modem. You can find the instructions here:
    Reset an Actiontec T3200M modem

  • Restarting or resetting your modem may only provide a temporary fix to your problem, if you find the issue reoccurs
    contact us
     in order for us to find and fix the root cause of your problem

Did this article solve your problem?

Yes
No

Related articles

You can connect your Smart Hub for Business to various Local Area Networks (LANs) using a computer, third-party wireless router or a TELUS router or gateway.

What is Wi-Fi speed and coverage and how to optimize your Wi-Fi at work

Information on where to find your business modem and how to install it

Learn how to log into and connect to your Business Wi-Fi network.

Create a guest network on your ZyXEL Modem to securely share internet access with others.

Learn about accessibility at TELUS