You're currently in Business Support. For help with a consumer service, visit our

Restart an Actiontec T1200H or T2200H modem

How to restart a Actiontec modem and your computer

To restart your
Actiontec T1200H/T2200H
modem, follow these steps:

  1. From the back of your modem, disconnect the power cord.

  2. Wait 30 seconds.

  3. Reconnect the power cord to the back of your modem.

  4. Check your modem. The following lights should be green:

    • Power (solid green)

    • LAN Ethernet 1, 2, 3 or 4 (solid or blinking green)
      Note
      : If you're using a Wi-Fi connection, check the Wireless light instead.

    • DSL (solid green)

    • Internet (solid or blinking green)
      IMPORTANT
      : If any of these lights are off, check all cable connections to your computer, telephone jack, and modem. Your telephone cable should have a maximum length of 12 feet.

  5. Try restarting your computer/device and reconnecting to the Wi-Fi.

  6. Launch your Web browser and test your Internet connection.

Note
: Restarting or resetting your modem may only provide a temporary fix to your problem, if you find the issue reoccurs
contact us
in order for us to find and fix the root cause of your problem.

Did this article solve your problem?

Yes
No

Related articles

Learn about how to set up and manage notifications and reports to stay on top of business activities across your TELUS Secure Business Enterprise Group.

Learn how to configure Business Activity Analytics on your TELUS Secure Business portal to transform security cameras into smart monitoring tools through customizable rules, alerts and reports.

Learn all about how to set up and add new users to your Enterprise Group, configure and manage user roles and access permissions, monitor locations remotely and locally, and more.

Instructions for using partitions on TELUS Secure Business

See the status of a specific Door and Window or Motion sensor on your system status or event history.

Learn about accessibility at TELUS
function assign() { [native code] }