How to update your pre-authorized payment information for TELUS Business customers

Credit card only

Updating or changing existing pre-authorized payments:

Your updated pre-authorized payment information has now been added to your account.

: It may take up to one full billing cycle for pre-authorized payments to take effect. If you have an outstanding balance on your account, it is recommended that you make a one-time credit card payment to avoid late charges.

Some Visa and MasterCard issuers automatically update your credit card details when they change, such as when your card expires or is replaced. This ensures you have seamless, uninterrupted payments.

These automatic updates are a service provided by participating card issuers and are not managed by TELUS.

To learn more about automatic card updates, please contact the bank or financial institution that issued your card.

: Automatic updates are not guaranteed, so we still recommend updating your card details manually before your card expires.

In order to make changes to the information used for your pre-authorized payments from your chequing account, you must print and mail in the

Client authorization for automatic account withdrawals

form.

Mail the completed, signed form along with a void cheque to:

: Please allow two weeks for processing.

Download and print the

Client authorization for automatic account withdrawals

form.

Mail the completed, signed form along with a void cheque to:

: Please allow two weeks for processing.