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Sign up for pre-authorized payments in your My TELUS App

Did you know you can sign-up for or update pre-authorized payments on My TELUS app? Choose if you want to use your banking account , Visa (Credit and Debit), MasterCard, or an American Express credit card.

Follow the steps below within your My TELUS app :

  1. Log in to the My TELUS app on the device using the username and password required for
    telus.com/mytelus
    .

  2. Select
    Billing
    using the menu found across the bottom of the page.
    Billing

  3. Select
    Set up pre-authorized payments
    or
    Update Payment Info
    .
    Set up pre-authorized payments

  4. Select
    Bank Account
    OR
    Credit Card
    .
    Credit card or bank account

  5. Enter the following information:

    • For a
      Bank Account
      :

      • Transit Number

      • Institution Number

      • Account Number
        Bank account info
        Note
        : Select
        Need Help
        to see the location of these details on a cheque.

    • For a
      Credit card
      :

      • Cardholder name

      • Card number

      • Expiry date

      • Three-digit Card Security Code (CSC)
        Credit card

  6. Review and check the box to accept the terms.

  7. Select
    Next
    .

A confirmation screen will appear advising it may
take a bill cycle to take effect
. If there is a balance owing you will be prompted to pay the bill.

Note
: To add or update via My TELUS online portal, see
How to add your pre-authorized payment information

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