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Visual voicemail for Android — For TELUS Business customers

How to activate and use Visual Voicemail

Visual Voicemail lets you manage your voicemails by reviewing them in a list on your Android phone. You can listen to any message by simply tapping on it – no need to listen to instructions or prior messages. You can also rewind to any point in case you miss part of the message.

Capable Android devices

Alcatel 1B

Samsung Galaxy A10e

Coolpad Snap

Samsung Galaxy A11

Essential Phone

Samsung Galaxy A12

Google Pixel

Samsung Galaxy A13 5G

Google Pixel 2

Samsung Galaxy A14 5G

Google Pixel 2 XL

Samsung Galaxy A15 5G

Google Pixel 3

Samsung Galaxy A20

Google Pixel 3 XL

Samsung Galaxy A21

Google Pixel 3a

Samsung Galaxy A32 5G

Google Pixel 3a XL

Samsung Galaxy A50

Google Pixel 4

Samsung Galaxy A51

Google Pixel 4 XL

Samsung Galaxy A52 5G

Google Pixel 4a

Samsung Galaxy A53 5G

Google Pixel 5

Samsung Galaxy A54 5G

Google Pixel 6

Samsung Galaxy A70

Google Pixel 6 Pro

Samsung Galaxy A71

Google Pixel 6a

Samsung Galaxy Note 10

Google Pixel 7

Samsung Galaxy Note 10+

Google Pixel 7 Pro

Samsung Galaxy Note 9

Google Pixel 7a

Samsung Galaxy Note20 5G

Google Pixel 8

Samsung Galaxy Note20 Ultra 5G

Google Pixel 8 Pro

Samsung Galaxy S10

Google Pixel XL

Samsung Galaxy S10+

Huawei Nexus 6P

Samsung Galaxy S10e

Huawei P40

Samsung Galaxy S20 5G

Huawei P40 Pro

Samsung Galaxy S20 FE 5G

LG G7 One

Samsung Galaxy S20 Ultra 5G

LG G7 ThinQ

Samsung Galaxy S20+ 5G

LG G8X

Samsung Galaxy S21 5G

LG K20

Samsung Galaxy S21 FE

LG K30

Samsung Galaxy S21 Ultra 5G

LG K31

Samsung Galaxy S21+ 5G

LG K32

Samsung Galaxy S22

LG K41S

Samsung Galaxy S22 Ultra

LG K61

Samsung Galaxy S22+

LG K9

Samsung Galaxy S23

LG Nexus 5X

Samsung Galaxy S23 FE

LG Q Stylo+

Samsung Galaxy S23 Ultra

LG Q60

Samsung Galaxy S23+

LG Q70

Samsung Galaxy S24

LG V60 ThinQ 5G

Samsung Galaxy S24 Ultra

LG Velvet

Samsung Galaxy S24+

LG X Power 3

Samsung Galaxy S9

Motorola Edge 2022

Samsung Galaxy S9+

Motorola Edge 2023

Samsung Galaxy XCover6 Pro

Motorola Edge+

Samsung Galaxy Z Flip

Motorola Mote E

Samsung Galaxy Z Flip 5G

Motorola Moto E6

Samsung Galaxy Z Flip3 5G

Motorola Moto G 5G

Samsung Galaxy Z Flip4 5G

Motorola Moto G Fast

Samsung Galaxy Z Flip5

Motorola Moto G Play 2024

Samsung Galaxy Z Fold2 5G

Motorola Moto G Power

Samsung Galaxy Z Fold3 5G

Motorola Moto G Pure

Samsung Galaxy Z Fold4 5G

Motorola Moto G Stylus 5G

Samsung Galaxy Z Fold5

Motorola Moto G7 Play

TCL 10L

Motorola One 5G Ace

TCL 10Pro

Motorola One Hyper

TCL 30 5G

Motorola One Vision

TCL 30 XE 5G

Motorola Razr

TCL 303

Motorola Razr+ 2023

ZTE Blade A3 Plus

Samsung G71 XCoverPro

ZTE Blade A7p

Samsung Galaxy A03s

ZTE Nubia A75

Activating your Visual Voicemail

You can add the Visual Voicemail feature by logging in to your TELUS account. To do so, you will need a capable Android device and the latest Android software (Android O).

Using Visual Voicemail

When you tap the
Voicemail icon
, your Android phone will display a list of voicemail messages instead of dialing the voicemail system.

Any existing voicemails already saved in your inbox will remain available after the setup process is complete.

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