Contact TELUS Business
Business support
Online
Phone
In-store
Please note, transactions such as , , and can only be done via and will no longer be supported by phone or chat.
PIN resets
payment updates
SIM swaps
data top ups
My TELUS
My TELUS is the best way to manage your account
Self-serve options
Learn how to pay your bill, check your data, manage your services and find answers to common questions all online.
Explore self-serve options
Ask questions to fellow customers
Network and service outages
Report an outage or check for any existing outages impacting your business.
View and report outages
Business Connect service status
Track your orders
Check the status of your TELUS orders using My TELUS. If you don’t have a My TELUS account yet, you can check the status of your mobility orders using the order tracking page.
Track your mobility orders
Track your other business orders
Non-urgent assistance
For support with your IT management, cybersecurity, technology strategy and more.
Submit an inquiry
How to escalate your existing concern
If you’ve already contacted TELUS and your issue remains unresolved.
Expedite your request here