Feel confident and safe wherever you go

They may look like charms, bracelets and keychains. But they are actually simple safety devices with a hidden button to alert your loved ones and even 9-1-1 whenever you need help.¹

Enjoy $15 in total savings, per device.²

Order now

Middle-aged woman standing with teenage boy and girl, wearing SmartWear accessories.

If you’re ever in an emergency, SmartWear is always there to help³

Each SmartWear Security device comes with a hidden button that can instantly text your location to select contacts or emergency services when you need it most. You can take Canada’s #1 security provider⁴with you anytime, anywhere.³

Download the app

Once paired with your smart phone, the app connects to emergency contacts and TELUS Security Monitoring Agents who can send help when you need it.

Double click

Simply double-click your charm's button and discreetly text your GPS location to your emergency contacts with your smart phone.

Get help

The TELUS monitoring team will call to check on you. They’ll notify 9-1-1 if needed, and keep your contacts updated.

Extra layers of protection for you and your loved ones

Discreet safety devices pair with a required monitoring plan and a free app to give you a hidden panic button to get help when you need it.

Get personalized protection with SmartWear Security in 3 easy steps

Order now

Add a monthly plan

Add your monthly monitoring plan.

Choose your device

Pick the safety device that fits your style.

Download the app

Download the app and pair it to your device to always have Canada's #1 security provider with you.

Don’t just take our word for it

“Leaving a hockey game at night when it’s late, or even at school – I think it’s really appealing as a parent and for young women. I keep it on a keychain when walking to my car in the early morning or late at night to and from the hospital. It’s reassuring to know that with the push of a button – from a very accessible device that looks cool – I have people looking out for my personal safety immediately.”

Dr. Hayley Wickenheiser

“I am so thankful for the fast response time of the monitoring reps and how kind and empathetic they were with me. I feel very assured now in the fact that I can trust it as well as our team if I find myself in a situation where help is needed.”

Susan E

Frequently asked questions

Plan requires a wearable device. Minimum system requirements apply. The Service will require connectivity between a mobile phone and the network facilities of your telecommunications service provider. In order to use the personal security service, you must have a cellular device that is connected to a telecommunications service provider, the personal security app must be running on a compatible cellular device with an eligible operating system, you must provide the personal security app with access to your location, and personal security app notifications must be enabled. Phones with an Android operating system must have battery optimization turned off for the service and mobile app to function. In order to use a personal security device to access the personal security services, you must have the personal security device with you, the personal security device must have sufficient battery life, bluetooth must be enabled on your cellular device at time of use, the device must be paired with your cellular device using bluetooth, and the personal security device must be in close proximity (within 10m) to the paired cellular device when a request for service is sent. When you request assistance, your location will be shared with agents at a TELUS Central Monitoring Station. The assigned agent will attempt to contact you and verify the incident. If the agent cannot reach you and / or the incident is verified, the agent will contact emergency services on your behalf and request a dispatch and an alert will be sent to your emergency contacts. Location data will be updated and stored for 30 minutes. Location data will be shared with emergency contacts and emergency services. Other profile information may be shared with emergency services to facilitate their response. If you use a personal security device, you must test the device battery and connection once a month, and replace the device before the battery loses power. As a courtesy, personal security users may be notified in the personal security app when the battery power is low, and you must act quickly to replace the device if you receive such notification.
Promotional offer is valid until May 13, 2024. Offer includes a $30 equipment credit and the first month of subscription free. Offer available to new TELUS SmartWear Security customers who have not had TELUS SmartWear Security in the past 90 days. Regular monthly rates will apply at the end of the 1 month offer period ($12/mo. for customers with an active TELUS or Koodo Mobility post-paid account or an active eligible home service; $15/mo. otherwise). If the customer cancels the service within the first 30 days the equipment must return to TELUS. Equipment can be financed on a one-year term. Remaining device balance due upon service cancellation within one year. Offers and regular pricing subject to change without notice.
The Service will require connectivity between a mobile phone and the network facilities of your telecommunications service provider. In order to use the personal security service, you must have a cellular device that is connected to a telecommunications service provider, the personal security app must be running on a compatible cellular device with an eligible operating system, you must provide the personal security app with access to your and location, and personal security app notifications must be enabled.
TELUS offers the widest selection of security services to customers across Canada, including home, business, and online security.
Offer applies to regular price of all TELUS SmartWear Security ("SWS") plans. Available to existing TELUS or Koodo Mobility post-paid customers who have not subscribed to SWS services in the past 90 days. Customers with an active TELUS or Koodo Mobility post-paid account or an active eligible home service will receive a discount of $3/month. Discounts are applied on the SWS plan and TELUS reserves the right to remove mobility or home solutions discounts if the customer no longer meets eligibility requirements. Offers and regular pricing subject to change without notice.

Feel confident and safe wherever you go

If you’re ever in an emergency, SmartWear is always there to help3

Download the app

Download the app

Double click

Get help

Get help

Extra layers of protection for you and your loved ones

Get personalized protection with SmartWear Security in 3 easy steps

Add a monthly plan

Choose your device

Download the app

Don’t just take our word for it

Frequently asked questions

View terms and conditions

If you’re ever in an emergency, SmartWear is always there to help³