A complete home security system that has your back

A lion cub stares reassuringly at you. In front of her is a TELUS SmartHome Security bundle.

What’s in this plan

Control + Video

For total protection

Plan details

Professional monitoring

With 24/7 alarm response from Canada’s most trusted alarm service

Ideal for protection

Keep an eye on your home inside or out with your phone while you’re away

Hardware

1 control panel

Arm, disarm and see who’s at the door

1 HD camera

Choose an indoor, outdoor, or doorbell camera

Indoor Camera, Outdoor Camera, Doorbell Camera

1 security starter kit

2 door/window sensors plus 1 motion sensor

3 additional devices

Choose from 14 devices

Software

Control your home from anywhere

Monitor your home, receive alerts and control your appliances, with the SmartHome app

TELUS SmartHome app with the Doorbell Camera

Installation

Choose Self-Install or FREE Pro‑Install

Choose free professional installation or a refundable $100 self install kit fee.

Protect your home and family

Monitor your home from anywhere

Safeguard your online identity

SmartHome Security plan

I am a TELUS Mobility or Koodo Customer

Save $10/mo.

Control + Video¹

$62/mo.

Get free professional installation.²

Start customizing

Call us: 1-855-255-8828

FAQ

What do I need to support SmarHome Security? Can I switch from my current security provider?

Do I get a discount on my SmartHome Security agreement if I have other TELUS services?

How does it work?

Can I customize this plan?

What happens after my 3 or 5 year term is over?

How do I control my SmartHome Security with Amazon Echo and Amazon Alexa?

View terms and conditions

Applies to regular price of all TELUS SmartHome Security (“SHS”) plans excluding Smart Camera. SHS plans require either a 3-year or 5-year term, except Smart Camera and Smart Automation Plus plans, which only qualify for a 3-year term. Available to existing TELUS or Koodo Mobility post-paid consumer customers who have not subscribed to SHS services in the past 90 days. Customers with an active consumer TELUS or Koodo Mobility post-paid account will receive a discount of $10/month for the duration of the term. Discounts are applied on the SHS plan and TELUS reserves the right to remove any applicable discounts if the customer no longer meets discount eligibility requirements. Current regular pricing can be viewed at
telus.com/homesecurity
. Offers and regular pricing subject to change without notice. Regular price of SHS applies after 36 or 60 months.
Minimum system requirements apply. Equipment may not be as shown. Final eligibility for the services will be determined by a licensed and certified TELUS technician. A cancellation fee applies for early termination of the 3-year or 5-year service agreement equal to $10/month for the Smart Camera and Smart Automation Plus plans, and $35/month for the Secure and Control plans, multiplied by the number of months remaining in the service agreement (with a partial month counting as a full month), plus applicable taxes. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Professional installation fee of $175 applies for all professionally installed plans. Additional installation fees may apply for extra equipment. A $100 kit fee is charged on self-install orders and is 100% refundable when service is activated within 30 days of order. This includes installation of automation and security devices, app installation and a walk-test where required. Once your service is activated you will be notified by email within 5 business days that the kit fee has been automatically refunded to your bill. (Offer ends December 31st 2024).
A 3- to 5-year agreement is required. Customers with an active postpaid TELUS and Koodo mobile account can get a rebate of $10 per month. Applicable taxes extra. Prices and offers are subject to change without notice. The selection of equipment included in the package is subject to stock availability. Adding additional equipment may incur additional installation costs. At the end of the 3-year agreement, the amount for the Smart Automation Plus plan is $900 (regular price : $1,260), that for the Secure plan is $1,332 (regular price : $1,692), that for the Control + Video plan is $1,944 (regular price : $2,304). At the end of the contractual agreement, the current plan price will apply. Local permit fees and additional charges may apply in municipalities where the services of a patroller are required to verify alarms. These costs are the responsibility of the customer. Product images are for illustration purposes only. Equipment may not be as shown. The equipment remains the property of TELUS. If the service is canceled, the equipment provided as part of the package must be returned in good condition, otherwise the replacement cost will be charged to the account. A termination fee will be charged if the service agreement is terminated before its expiration.