eClaims frequently asked questions
How can we help you?
About eClaims and TELUS Health
What is eClaims?
How does eClaims work?
Why is TELUS Health contacting me and not the insurance companies?
What are the benefits of using this service?
Is there a charge for using eClaims?
How do the eClaims portal and the eClaims mobile app differ?
Registration
Who are the participating insurers?
Which providers are eligible for eClaims? (not necessarily available for all insurers)
How do I register for eClaims?
Following registration for eClaims, how long will it take to receive my login information?
Can I register or terminate the services at any given time?
Training & resources
Access the resources, videos and tools you need to get the most out of eClaims.
Need more information?
If you have questions about a claim, contact the insurance company.
For other questions, get in touch with our technical support team.
Or call us at:
1 866 240-7492
Monday to Friday 8am to 8pm ET
1 866 240-7492
Monday to Friday 8am to 8pm ET
Additional links
Register for eClaims
It only takes a few minutes to get started.
Log into eClaims
Access your account.