Help your patients stay connected to their healthcare
Connect to your patients, engage them in their own health journey and help enable continuity of care with TELUS CHR Connect mobile app.
CHR Connect allows patients to be active participants in their own care.
With CHR Connect, patients can:
- Book and manage appointments at their convenience
- Receive appointment reminders and related information
- Receive encrypted messages from their healthcare team and send replies
- Complete pre-visit questionnaires on their mobile device
- Meet their provider in a virtual visit
- Receive relevant health information documents
- Communicate directly with their provider
- Pay for privately billed services and download invoices for insurance documentation.
- Manage all that for themselves and family members
Upgrade to CHR Connect Pro
Unlock features that focus on improved clinic-patient communication and improved clinic branding, with the added benefits of eClaims.
Instantly broadcast important clinic updates
Easily send important updates or news to all patients with in-app broadcastsin just a few clicks, keeping them informed without individual outreach.
Easier and timely communication with patients
Patient-initiated messages enable direct communication to clinics, and with automatic response templates, they receive fast, consistent replies.
Enhance patient engagement and reduce no-shows
Push notifications keep patients informed about appointments and updates in real time, reducing no-shows and late cancellations.
Strengthen your clinic’s brand identity
Custom branding features like logos and colour schemes help reflect your clinic’s unique identity and build brand recognition.
Features | Basic Included with CHR Connect | Pro Contact us for more info |
|---|---|---|
Online booking | ||
Private messaging | ||
Virtual visit | ||
Stripe-enabled in-app payments | ||
Pre-booking payment | ||
Patient-initiated messaging | — | |
Grey label | — | |
Push notifications | — | |
In-app campaign | — | |
Self-initiated Qnaires | — | |
eClaims integration | — |
Already a customer?
Available to you and your patients at no additional cost. Must be a CHR customer.
We are passionate about the protection of your Personal Information and Personal Health Information and committed to respecting your privacy.