Meet the counsellors
Find and video chat with a certified counsellor that best suits your needs. All of the counsellors have at least a Master’s level education and a minimum 3 years of experience.
Need urgent or emergency care?
Crisis text line: 741-741
Suicide Prevention Lifeline:
1-833-456-4566
1-833-456-4566
Emergencies: 911
TELUS Health MyCare Clinical Directors
See what others have to say about TELUS Health MyCare
“Excellent platform for accessing timely healthcare that is safe and user friendly. Every experience has been positive. I can’t imagine my life without this healthcare option.”
Misha
Jun 2, 2021
“The whole experience has been amazing. It’s so easy, intuitive and visually pleasing. Getting medical help online is tough and Telus just made the experience soooo much better!”
Robin
May 13, 2021
Frequently asked questions
How do I get reimbursed through my insurance plan?
What qualifications or certifications do the counsellors have?
How does a counselling session work?
Can I book same-day/next-day appointments?
What happens if I am in crisis, or my counsellor believes I pose a risk to myself or others?
Are mental health counselling sessions available for children?
Can I be prescribed medication?
More resources
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