Introducing: The only unlimited phone plan made for pet parents.

How can virtual veterinary care help my pet?

From nutrition to behaviour to tele-triage support. MyPet vets and vet technicians are ready to help. Not sure virtual care is right for your pet? Try us risk free.¹

Download the TELUS Health MyPet App and Book an appointment.

Download Now

Try us risk-free

If your veterinarian determines within the first few minutes of your consultation that your pet needs immediate in-person care, you will be fully refunded the cost of your virtual consultation.

Pet care now comes with your phone plan - fur-real.

The wag’s out of the bag - pet parents get more with the 5G+ Premium Unlimited MyPet plan. Get a new phone with 2-year financing,² bring your own device or add a line to an existing account and enjoy.

Unlimited virtual vet technician consultations on the TELUS Health MyPet app³

12% discount on pet insurance from Pets Plus Us⁴

From 150GB shareable data at speeds up to 2Gbps and unlimited data at reduced speed⁵

Redeem 24 months of Disney+ on us⁶

Unlimited nationwide data, talk and text

Access to mobile hotspot or tethering

Unlimited international messaging

Get the plan

Use promo code: MYPET5G

No question is too small when it comes to your pet

See how dog and cat owners use the TELUS Health MyPet app to get prescriptions, expert advice and convenient appointments.⁷

Video call a veterinarian about

Prescription delivery

You can get medications prescribed by a MyPet virtual vet on the app and delivered  to your door.⁸

See a vet

Eyes, ears and skin

MyPet virtual vets can help with minor injuries and infections. If immediate in-person care is advised, you'll be refunded the cost of your appointment.⁹

See a vet

Video call a vet technician about

Weight and nutrition

Get expert weight management and feeding support from a vet technician.

See a vet technician

Dental hygiene

Help prevent serious illnesses and reduce pet bills with good dental care. Ask a vet technician about dental hygiene advice.

See a vet technician

Don’t wait until you need it. Download today

Step 1

Download TELUS Health MyPet in the Apple Store or Google Play Store so you have access whenever you need it.¹⁰

Step 2

Register for a free account, create your pet’s profile and book your preferred consultation with a vet or vet technician.¹

Step 3

Get expert advice for your pet’s health without leaving the comfort of home.

TELUS’s commitment to social purpose

TELUS has donated over $1.4 million to the BC SPCA since 2000 to support animals in our community.

Our Services

TELUS Health MyPet offers virtual consultations for cats and dogs with veterinarians and vet technicians.

Vet technician consultations

From advice to help prevent dental disease to addressing behavioural and training concerns as well as nutritional care, our vet technicians have you covered. Your pet’s health matters - book a vet technician consultation through the TELUS Health MyPet app.

Vet technicians cannot diagnose illnesses or prescribe medications. If your pet has new symptoms or you suspect your pet needs medication, please book a vet consultation.

Browse veterinary technicians

Veterinary consultations

Our experienced veterinarians can diagnose conditions, prescribe medications, and create personalized treatment plans, all through the TELUS Health MyPet app. Whether it's skin, eye, or ear allergies, minor wounds, or gastrointestinal problems, our vets are here to help. Book a vet consultation today.

Browse veterinarians

Feeling ruff? We’ve got you.

Download TELUS Health MyPet to access quality pet healthcare without leaving the comfort of home.⁷

The app

Downloading and registering is always free.

Vet consultation

¹¹

Vet technician consultation

¹²

If your veterinarian or vet technician determines within the first few minutes of your consultation that your pet needs immediate in-person care, you will be fully refunded the cost of your virtual consultation.

Get an online appointment right now

The TELUS Health MyPet veterinarians practicing in British Columbia are working in affiliation with Little Paws Animal Clinic in Richmond, B.C.

Frequently asked questions

Who is TELUS Health MyPet for?

Which veterinary clinics are the TELUS Health MyPet veterinarians working in affiliation with?

Which provinces do you operate in?

What are your hours of operation?

Is the TELUS Health MyPet service free?

Who are our vets and vet technicians?

What can TELUS Health MyPet veterinarians treat?

When is a virtual appointment with a veterinarian not appropriate for my pet?

Can I get medications prescribed through TELUS Health MyPet?

Can I get my prescriptions delivered?

Frequently asked questions - TELUS Health MyPet Store

What is the TELUS Health MyPet Store?

How do I sign up for the TELUS Health MyPet Store?

Do I need to register for the TELUS Health MyPet app to access myVETstore?

I currently have a myVETstore account with a different clinic, how can I update it?

How much are the shipping fees?

What is the estimated delivery time?

What if I can’t find my pet’s food on the site?

What is the return and refund policy?

How can I cancel my order?

How can I contact support for inquiries about my order?

What is the process of altering the date of my upcoming AutoOrder?

More resources

View our Privacy Commitment

Read our Terms and Conditions

View terms and conditions

Not applicable to all cases. A veterinarian may decide that an in-person visit is required to ensure your pet receives appropriate care. Most provinces require veterinarians to provide after-hours care. TELUS Health MyPet recommends seeing your regular veterinarian first when possible. For those who do not currently have a regular veterinarian, or when care is not accessible, we are here to support you and your pet.
Get a new phone for $0 upfront plus taxes on a 2-year TELUS Easy Payment Agreement. Subject to approved credit with a 24-month Easy Payment agreement (0% APR) on any in-market plan with data and voice included. Easy Payment balance will be repaid over a 24-month period via equal monthly payments. Payment of any outstanding Easy Payment balance due upon termination, or account transfer. Applicable taxes are calculated based on the total no term price less any device discounts and must be paid in full at the time of purchase. Pay-per-use charges (including long distance, roaming and additional airtime or data) are extra. A monthly rate plan is charged in addition to the 24-month Easy Payment plan.
TELUS customers who sign up for the 5G+ Premium Unlimited MyPet plan will have access to unlimited virtual consultations with a vet technician on the TELUS Health MyPet app, so long as they are subscribed to this plan and are in good standing. Download required. Dog and cat consultations only. Vet technicians are available in all provinces. Regular price $40 plus applicable tax per vet technician appointment. Membership must be active on the TELUS Health MyPet account and customer must enter their Account Number in the "promo code" spot to ensure unlimited access is active. Must be the age of majority in your province. Offer subject to change without notice. Subject to consultation availability. Any payments for consultations must be paid using a valid credit card. Other restrictions also apply. Visit telus.com/mypet for more information. If your vet technician determines within the first few minutes of your consultation that your pet needs immediate in-person care, your appointment will be ended.
TELUS Health does not offer or solicit insurance products. Pet insurance and offer is provided solely by Pets Plus Us® , its distributors and underwriter. Any questions or disputes arising from the offer or from the insurance will be governed by the contract between you and Pets Plus Us. TELUS customers receive a 12% discount and a complimentary first month. The information herein is summarized. All pet insurance plans have limitations and exclusions. Specific products, features, rates, and discounts may vary by province and territory, eligibility, and are subject to change. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not eligible for reimbursement. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit:https://www.petsplusus.com/service-claims/brochures-guides© 2024 All rights reserved. Pets Plus Us Pet Insurance policies are underwritten by Northbridge General Insurance Corporation, distributed by PTZ Insurance Services Ltd; Assurances Collectives (Sodaco) Inc. in Quebec. Sodaco is registered with Autorité des marches financiers as a Damage insurance broker firm, in the following disciplines: Insurance Damage (Broker) and Personal Insurance (Reg#603622) https://lautorite.qc.ca/en/general-public/registers/register-of-firms-and-individuals-authorized-to-practice Pets Plus Us Pet Insurance is available in all provinces and territories. Pets Plus Us®, Pets Plus Us & Design and related words and logos are trademarks and the property of PTZ Insurance Services Ltd.
Offer subject to change without notice. 5G+ access requires a compatible device and connection to TELUS' 5G+ network where available. Speed and signal strength may vary with your device, configuration, Internet traffic, environmental conditions, applicable network management and other factors. For more information, visit [http://telus.com/coverage](http://www.telus.com/coverage). Data speeds reduced to a maximum of 512Kbps after your included high-speed data bucket is exhausted. Speed may vary with your device, internet traffic, environmental conditions, and other factors. Please refer to TELUS’ Fair Use Policy at [http://telus.com/fairusepolicy](http://www.telus.com/fairusepolicy) for further information. A one-time connection fee of $70 applies to in-store and call center upgrades and activations, connection fee is subject to change without notice. [Learn more here](https://www.telus.com/en/deals-and-bundles/internet-tv-phone).
Offer is subject to change without notice. Available to new and renewing Mobility customers on a 5G+ Premium Unlimited rate plan. Available when you get a new phone on a 2-year TELUS Easy Payment Agreement or bring your own device. One Disney+ activation per TELUS mobility account, not per line. Eligibility may vary for customers in certain regions due to their connection type. You are signing up for Disney+ Standard. Offer includes Disney+ Standard at $0 for up to the first 24 months of 5G+ Premium Unlimited rate plan service. Thereafter, you will be charged regular pricing, currently $11.99/month CAD plus applicable taxes. Cannot be combined with other promotional offers.The Disney+ service, including all content, is provided by Buena Vista International, Inc. (“Disney”). Account activation with Disney is required. You must be the age of majority in your province or territory of residence to subscribe to Disney+. Your use of Disney+ is subject to Disney’s applicable terms and conditions and privacy policy. Disney+ is a registered trademark of Disney Inc. Other conditions apply. Please review the full terms and conditions: https://www.telus.com/support/article/telus-disney-subscriptions-service-terms. Cancel anytime, effective at the end of the current billing period. Following purchase or renewal of an 5G+ Premium Unlimited rate plan, the customer will receive details on how to activate Disney+. Customers may also visit telus.com/disneysubscription, select ‘Add Now’ under Disney+ standard plan and sign in and/or register with myTELUS credentials to activate Disney+.
Hours of operation may vary by province. We are closed on Christmas and New Year's Day. Subject to appointment availability.
Prescription delivery is offered by the applicable affiliated clinic, Little Paws Animal Clinic in BC or Pet Telemedicine Veterinary Care in ON. Prescription delivery is subject to a delivery and/or service fee, and is not available to all areas. You may elect to have the prescription fulfilled by another pharmacy, which may also have its own delivery and/or other fees.
If your veterinarian or vet technician determines within the first few minutes of your consultation that your pet needs immediate in-person care, you will be fully refunded the cost of your appointment.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc. All other trademarks are the property of their respective owners. All copyrights for images, artwork and trademarks are the property of their respective owners. Screen images are simulated.
Plus applicable taxes. Regular price $95 plus tax. If medication is prescribed as a result of the consultation, you will be charged a service fee of $30 plus tax, regardless of the number of medications prescribed as a result of this consultation.
Plus applicable taxes. Regular price $40 plus tax.
Offer subject to change without notice. Available to customers who subscribe to eligible plans and enroll with pre-authorized payments. The $5 monthly discount will only apply to eligible plans and you must keep pre-authorized payments active to maintain the discount. All prices do not include applicable taxes.
Offer is subject to change without notice. Available to TELUS residential customers who are subscribed to Home Solution service(s), when activating a 5G+ Premium Unlimited rate plan. Cannot be combined with promotional offers other than offers in this advertisement. A $20/mo. bill credit will apply to the monthly rate plan for 24 months of 5G+ Premium Unlimited rate plan service provided the eligibility requirements are met. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. For example, a $20 bill credit towards Mobility service offered in ON includes $2.30 HST, meaning the credit value displayed will be $17.70. Offer is not transferable. A one-time connection fee of $70 applies to in-store and call center upgrades and activations, connection fee is subject to change without notice. Learn more [here](https://www.telus.com/en/deals-and-bundles/internet-tv-phone).
Offer available to new or renewing customers on a 5G+ Premium Unlimited rate plan. $8/mo Stream+ discount will apply for 24 months provided the eligibility requirements are continuously met. Thereafter, regular pricing applies. Offer and regular pricing subject to change without notice. Subscriptions available to Canadian customers with at least one TELUS service and not currently subscribed to Stream+. Eligibility may vary for customers in certain regions due to their connection type. Stream+ Basic includes: Netflix Standard with Ads, Disney+ Standard with Ads, Amazon Prime, and TELUS TV+. Regular price for Stream+ Basic is $20.00 plus applicable taxes. Offer cannot be combined with other promotional offers. Account activation with Netflix, Disney, and Amazon (the “Provider(s)”) is required and your use of these services is subject to each Provider’s applicable terms and conditions and privacy policy. If you have an existing account with any Provider, you must cancel it with this Provider and then redeem this offer in order to avoid double billing. Other conditions apply. Please review the full terms and conditions at https://www.telus.com/streamplusterms.