Skip the commute,

not the 5-star pet care.

Expert vet technician advice for everyday pet care—nutrition, behaviour, wellness, and more. No stress, just trusted guidance from home.¹²

Scan QR to download the app

From prevention to management

—your pet is in the right hands.

See a vet technician

Weight management

Support a healthy weight with life-stage nutrition—for growing, aging, and everything in between.

Training & behaviour

Guidance on common challenges like leash pulling, excessive barking, or introducing new pets.

Potty & litter box training

Help with house training, litter box avoidance, or reducing indoor accidents.

Eye and ear issues

Manage chronic eye and ear discharge, cleaning, grooming to prevent infections.

Minor stomach upset

Diet tips and feeding advice to support digestion and prevent tummy troubles.

Dental and gum health

Healthy teeth and gums mean fresher breath and happier pets.

Why pets (and their humans) 💜 us.

Just spectacular, so convenient. I love it.

Great experience! Got good recommendations for my dog.

Thank you for helping me with my dog. I have been very impressed with the quality of service.

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TELUS pet parents get more.

Pet care now comes with your phone plan - fur-real.

Get a discount on pet insurance³ with the MyPet phone plan.

Caring for pets, giving back to our community.

Since 2000, TELUS has donated over $1.4 million to support animal welfare—funding free vet consults for adoptees, crisis relief during wildfires, and community programs that help pets in need. 🐾

Need pet care advice? Ask a vet tech like Bruna.

See a vet technician for:

Nutritional questions
Excessive barking
Furniture scratching
Anxiety

They provide:

Training advice
Behavioural tips
Expert answers to  non-emergency questions

See a vet technician

Vet technician consult⁴: $40 + taxes | App: $0

Let’s make the future pet friendly.

TELUS has always been about connecting Canadians and building stronger communities through technology. With TELUS Health MyPet, we’re expanding that commitment to include every member of the family—including pets. Together, we’re shaping a future where caring for pets is simple, affordable, and accessible for every Canadian family.

Frequently asked questions

Dog and cat consultations only. A virtual consultation is not applicable to all cases. A vet technician may decide that an in-person visit is required to ensure your pet receives appropriate care. The app requires wi-fi or cellular data; data use or overage charges may apply. Hours of operation may vary by province. We are closed on Christmas and New Year's Day. Subject to appointment availability.
Based on post-consult practitioner ratings and customer feedback collected within the TELUS Health MyPet app. Ratings reflect individual user experiences and do not guarantee specific outcomes
TELUS Health does not offer or solicit insurance products. Pet insurance and offer is provided solely by Pets Plus Us® , its distributors and underwriter. Any questions or disputes arising from the offer or from the insurance will be governed by the contract between you and Pets Plus Us. TELUS customers receive a 10% discount and a complimentary first month. The information herein is summarized. All pet insurance plans have limitations and exclusions. Specific products, features, rates, and discounts may vary by province and territory, eligibility, and are subject to change. Medical Conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not admissible for reimbursement. Waiting periods, annual deductible, co-insurance, benefit limits and exclusions may apply. For all terms and conditions visit:https://www.petsplusus.com/service-claims/brochures-guides© 2025 All rights reserved. Pets Plus Us Pet Insurance policies are underwritten by Northbridge General Insurance Corporation, distributed by PTZ Insurance Services Ltd; Assurances Collectives (Sodaco) Inc. in Quebec. Sodaco is registered with Autorité des marches financiers as a Damage insurance broker firm, in the following disciplines: Insurance Damage (Broker) and Personal Insurance (Reg#603622) https://lautorite.qc.ca/en/general-public/registers/register-of-firms-and-individuals-authorized-to-practice Pets Plus Us Pet Insurance is available in all provinces and territories. Pets Plus Us®, Pets Plus Us & Design and related words and logos are trademarks and the property of PTZ Insurance Services Ltd.
Plus applicable taxes. Regular price $40 plus tax.

Terms and conditions