How can virtual veterinary care help my pet?
From nutrition to behaviour to tele-triage support. MyPet vets and vet technicians are ready to help. Not sure virtual care is right for your pet? Try us risk free.1
Download the TELUS Health MyPet App and Book an appointment.
![](https://images.ctfassets.net/fltupc9ltp8m/4KG5wBjHJzokTDQm4txgHo/5704b4156676e583ba93dfc963d0202d/hero-img-xl.png?fm=webp&w=1900&q=80)
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TELUS pet parents get 12% off pet insurance
We’ve partnered with Pets Plus Us to bring you this unique offer. Plus new clients get a complimentary first month.2
Try us risk-free
If your veterinarian determines within the first few minutes of your consultation that your pet needs immediate in-person care, you will be fully refunded the cost of your virtual consultation.
No question is too small when it comes to your pet
See how dog and cat owners use the TELUS Health MyPet app to get prescriptions, expert advice and convenient appointments.3
Video call a veterinarian about
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Prescription delivery
You can get medications prescribed by a MyPet virtual vet on the app and delivered
to your door.4
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Eyes, ears and skin
MyPet virtual vets can help with minor injuries and infections. If immediate in-person care is advised, you'll be refunded the cost of your appointment.5
Video call a vet technician about
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Weight and nutrition
Get expert weight management and feeding support from a vet technician.
![](https://images.ctfassets.net/fltupc9ltp8m/1uC1TNNQu5lqV7YbXqFKnq/9cdc612727cccf493c5d0c330c2a8520/Dental_hygiene_image.png?fm=webp&w=1900&q=80)
Dental hygiene
Help prevent serious illnesses and reduce pet bills with good dental care. Ask a vet technician about dental hygiene advice.
Don’t wait until you need it. Download today
![](https://images.ctfassets.net/fltupc9ltp8m/4HUz91FLdVieiV8Qhf9p0n/0a582353da2432bcad1e6f41a19a48db/step-1-img-xl.jpg?fm=webp&w=1900&q=80)
Step 1
Download TELUS Health MyPet in the Apple Store or Google Play Store so you have access whenever you need it.6
![](https://images.ctfassets.net/fltupc9ltp8m/6COrX7frxIDILB4YqtBW78/9ef1332536921e6d263c8ed4438234fd/step-2-img-en_2x.jpg?fm=webp&w=1900&q=80)
Step 2
Register for a free account, create your pet’s profile and book your preferred consultation with a vet or vet technician.1
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Step 3
Get expert advice for your pet’s health without leaving the comfort of home.
TELUS’s commitment to social purpose
TELUS has donated over $1.4 million to the BC SPCA since 2000 to support animals in our community.
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Our Services
TELUS Health MyPet offers virtual consultations for cats and dogs with veterinarians and vet technicians.
![Woman looking at her phone with her cat](https://images.ctfassets.net/fltupc9ltp8m/6acrH0dF2ElRfPAbubJ8z9/45eaf95439e56ecb2cb0fe8574bf9ffd/Wellness.jpg?fm=webp&w=1900&q=80)
Vet technician consultations
From advice to help prevent dental disease to addressing behavioural and training concerns as well as nutritional care, our vet technicians have you covered. Your pet’s health matters - book a vet technician consultation through the TELUS Health MyPet app.
Vet technicians cannot diagnose illnesses or prescribe medications. If your pet has new symptoms or you suspect your pet needs medication, please book a vet consultation.
Vet technicians cannot diagnose illnesses or prescribe medications. If your pet has new symptoms or you suspect your pet needs medication, please book a vet consultation.
![Woman and her dog looking at a tablet](https://images.ctfassets.net/fltupc9ltp8m/3bFx76yXyVqH6Q3eP13jqV/3f91b342690bf04afd645e68bf08eae6/virtual_care_-_male_and_dog__1_.jpg?fm=webp&w=1900&q=80)
Veterinary consultations
Our experienced veterinarians can diagnose conditions, prescribe medications, and create personalized treatment plans, all through the TELUS Health MyPet app. Whether it's skin, eye, or ear allergies, minor wounds, or gastrointestinal problems, our vets are here to help. Book a vet consultation today.
Feeling ruff? We’ve got you.
Download TELUS Health MyPet to access quality pet healthcare without leaving the comfort of home.3
The app
$
0
Downloading and registering is always free.
Vet consultation
$
95
7
Vet technician consultation
$
40
8
If your veterinarian or vet technician determines within the first few minutes of your consultation that your pet needs immediate in-person care, you will be fully refunded the cost of your virtual consultation.
Get an online appointment right now
The TELUS Health MyPet veterinarians practicing in British Columbia are working in affiliation with Little Paws Animal Clinic in Richmond, B.C.
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Frequently asked questions
Who is TELUS Health MyPet for?
Which veterinary clinics are the TELUS Health MyPet veterinarians working in affiliation with?
Which provinces do you operate in?
What are your hours of operation?
Is the TELUS Health MyPet service free?
Who are our vets and vet technicians?
What can TELUS Health MyPet veterinarians treat?
When is a virtual appointment with a veterinarian not appropriate for my pet?
Can I get medications prescribed through TELUS Health MyPet?
Can I get my prescriptions delivered?
Frequently asked questions - TELUS Health MyPet Store
What is the TELUS Health MyPet Store?
How do I sign up for the TELUS Health MyPet Store?
Do I need to register for the TELUS Health MyPet app to access myVETstore?
I currently have a myVETstore account with a different clinic, how can I update it?
How much are the shipping fees?
What is the estimated delivery time?
What if I can’t find my pet’s food on the site?
What is the return and refund policy?
How can I cancel my order?
How can I contact support for inquiries about my order?
What is the process of altering the date of my upcoming AutoOrder?