Compassionate care, every step of the way.
We believe that quality care starts with a human connection. Our virtual healthcare solutions offer personalized support from compassionate clinicians 24/7 and across the country.
Put employee wellbeing first to help improve recruitment and retain talent.
Quality care, anytime.
Today's employees need timely, confidential access to healthcare for themselves and their families—on their terms.1
Protect productivity.
More than 70% of virtual consults take place during work hours.1 Virtual Care offers the convenience and flexibility employees need.
Help reduce absenteeism costs.
Health-related absenteeism costs Canadian employers about $16 billion annually.2 Provide access to healthcare professionals who can address a full spectrum of employee health concerns.
Support mental health.
77% of employees would consider changing jobs for better wellbeing support.3 With Virtual Care, employees can receive mental health support from nurse practitioners without appointments.
Broad services.
Virtual Care can be complemented by our EAP and Wellbeing platform solutions, so employees can receive broader wellbeing support in the way that is most convenient for them.
Snapshot: The latest trends and opportunities in virtual care—and what they could mean for the workplace.
How we can help.
We offer a personalized approach to care, delivered by a strong network of healthcare professionals. In addition to consultations and diagnosis, our healthcare professionals can also help with:
- Prescriptions
- Referrals to specialists
- Mental health concerns
- Diagnosis
- Lab work and imaging requests
- Medical advice
More great reasons to enroll.
Employees and their families can connect to a care team for triage, treatment and prescriptions, anywhere in Canada, in both French and English.
- 70% of physiciansbelieve virtual care improves patient access and enables quality, efficient care.4
Virtual Care works with family physicians to ensure continuity of care. With the employee's consent, medical notes can be transferred seamlessly via Electronic Medical Record integration.
In addition to our 24/7 primary healthcare, we offer access to specialists, who are available by appointment, for chronic conditions, mental health concerns or other complex needs.
How people describe their experience5
“Wonderful experience. All of my concerns I’ve had for years were validated and action plans were co-created with me. Huge thank you to everyone who spent extra time with me today. I felt very taken care of.”
Jordan Craig, Ottawa
Recent Preventive Health Assessment patient
“Absolutely feel blessed with this level of healthcare available from such qualified experts. I appreciate the follow up each year towards my health goals. Thank you so much.”
Sam McLaren, Calgary
Recent Preventive Health Assessment patient
Frequently asked questions.
Are TELUS Health Virtual Care primary care clinicians Canadian?
Does TELUS Health Virtual Care replace a family doctor?
How does TELUS Virtual Care keep employee health information safe?
Are Clinicians paid on a per consultation basis?
Who can use this service?
Solutions tailored to meet your organization’s needs
Depending on your organization’s size, needs and existing benefits, we can personalize a plan for today and scale tomorrow.
Some Popular Pairings
TELUS Total Mental Health
Our all-in-one employee assistance program designed for today’s employees and their families.
TELUS Health Virtual Pharmacy
The TELUS Health Virtual Pharmacy app and online pharmacy provide employers with customizable drug benefits plans that support employee health and wellbeing.
TELUS Health Wellbeing
This digital platform is designed to empower employees to help improve their overall health through wellbeing tools and resources that support lasting behaviour change.
Ready to get started now?
Get in touch with our sales team to discuss your needs.