Transfer to TELUS PureFibre® today.
There’s no cost to transfer your services to TELUS PureFibre, and your monthly bill will remain the same.1 Book your transfer online in just 3 easy steps.
Your home still needs to be connected
Your neighbourhood has received a service upgrade from the copper network to the PureFibre Network® that can support your home for generations to come.
With the arrival of TELUS PureFibre, the copper network is being retired. The transfer of your existing services from the copper network to TELUS PureFibre is mandatory and comes at no cost to you.
How to transfer
Book an appointment online to transfer your services
Schedule your appointment online in just 3 minutes.
We’ll run fibre to your home
Prior to your installation appointment, we’ll make sure a 100% fibre optic cable is connected to the exterior of your home. We will not enter your home at this stage, and you usually don’t need to be home at the time.
We’ll connect your services
On the scheduled day, a technician will transfer your services to the PureFibre Network – at no charge to you. Please ensure you’re home for this visit.
How your services will improve
TELUS PureFibre is the #1 internet technology for speed and reliability.2 Lightning-fast upload and download speeds mean high definition streaming, low latency in gaming, crystal clear video calls, and the power to share photos and videos faster than you can take them.
Frequently asked questions
What if I don't want to transfer to TELUS PureFibre services? Will TELUS make me transfer?
Do I have to have a technician visit to transfer from copper to TELUS PureFibre?
What is the TELUS PureFibre network?
Why is the copper network shutting down in my community or neighbourhood?
Is there any cost to transfer my services to TELUS PureFibre?
Will the cost of my existing services change when I transfer them to TELUS PureFibre?
Will my current TELUS services and equipment work on TELUS PureFibre?
What is the TELUS PureFibre Home Phone battery backup system, and how does it work?
What work will be done on my property to connect my home to the TELUS PureFibre network?
How long will the appointment to transfer my services to TELUS PureFibre take?
I live in an apartment, condominium or strata. Can I still connect to the TELUS PureFibre network?
Will there be any disruption to my services when I transfer to TELUS PureFibre?